KURU Footwear

Thank you for your wonderful feedback! We're so glad to hear your exchange process was quick and easy, and that our team helped you feel comfortable and reassured every step of the way. Providing knowledgeable, friendly support is what we strive for, and we're grateful you took the time to share your experience. We hope you love your new KURUs!

We're sorry you ran into trouble with the QR code, especially after a strenuous physical therapy session. We can certainly understand how frustrating that must have been when you were just trying to complete your exchange. We're so glad your GURU was able to quickly provide a USPS label so you could get back on your way without any further hassle. Thank you for your patience and for your kind words about our team. We hope your new size is the perfect fit and provides the comfort and support you're looking for!

Thank you so much for your incredibly kind words! We're so happy we could help get your account sorted out so you could order your new QUEST boots. Hearing that your first pair from 2017 is still going strong truly makes our day! We hope you love the black and fig color just as much, and we're honored to have played a part in keeping your feet happy. Thank you for being such a loyal member of the KURU family!

Thank you so much for sharing your experience! We're sorry to hear you're dealing with such severe plantar fasciitis, especially while working 13-hour days. That takes a tremendous toll on your feet, so it means a lot to hear that your KURU shoes have helped provide the support and comfort you need to get through those long shifts. Thank you for trusting KURU, and we truly appreciate you taking the time to share your story. We hope your shoes continue to keep you comfortable for many miles and many shifts to come!

We're so glad our team was able to help you find the style that best fits your needs. We hope your new shoes provide the comfort and support you're looking for so you can enjoy longer walks with less pain. We're excited for you too, and we can't wait to hear how your new pair works out. Thank you for trusting KURU!

Thank you for your feedback! We really appreciate you taking the time to share your experience. I'm so glad our team was able to promptly resolve your concern once we received the requested information. We appreciate your patience throughout the process and hope you're enjoying your KURUs!

Thank you so much for sharing your experience! We're thrilled to hear our team responded quickly, took the time to understand your concerns, and provided solutions that felt fair and helpful. Knowing our communication and support reinforced your positive impression of KURU means a great deal to us. We truly appreciate your kind words and your support!

Thank you for sharing your experience! We're so glad to hear you had a pleasant experience with our customer service team. We hope your new style is a perfect fit, and we're excited for you to receive it. Thank you for giving KURU a try, and we hope your new pair keeps you comfortable for many miles to come!

Thank you for sharing your experience! We're so sorry you received the wrong size shoes to begin with, but we're delighted to hear our customer service team was able to help make the replacement process easy. We truly appreciate your patience and your kind words, and we're so glad we could get you on the right track. We hope your new pair keeps you comfortable for many miles to come!

Thank you so much for your continued support and for recommending KURU to so many of your patients. Hearing that you've trusted our shoes for yourself and for others truly means a lot to us. We're so sorry that your first return experience has been frustrating. We completely understand how disappointing it is when something that should be simple ends up being inconvenient. Unfortunately, this review didn't include any identifying information, so I wasn't able to locate your account. I've requested your name and email address through Trustpilot, and as soon as you update that information, I'd be happy to take a closer look. In the meantime, if it's easier, please reach out to our GURU team at [email protected]. We can provide you with a printable FedEx label that you can take to any FedEx location if that works better for you. We don't want this process to be difficult, and we'll do whatever we can to make it as simple and convenient as possible.

Thank you for your kind words! We're sorry you experienced an issue with your shoes, but we're so glad our team was able to help quickly and make the process as smooth as possible. We truly appreciate you taking the time to share your experience, and we're grateful to have you as part of the KURU family. We hope your new pair keeps you comfortable for many miles to come!

Thank you so much for sharing your experience! We're thrilled to hear your KURU shoes have helped keep you comfortable while managing plantar fasciitis and Achilles tendonitis. Knowing you can wear them all day is exactly what we hope for. We're also grateful for your kind words about our customer service team. Thank you for choosing KURU, and we hope your shoes continue to keep you supported for many miles to come!

Thank you so much for sharing your experience! We're sorry you ran into a manufacturing issue with your shoes, but we're so glad our team was able to get everything resolved quickly and smoothly. We take quality seriously, and warranty claims help us identify and address issues so we can continue improving our products. It means a lot to hear you've been a fan of KURU for a while, and we're especially grateful for your kind words about our support team. Thank you for being part of the KURU family!

It's wonderful to hear that you've had such a positive experience with KURU! Knowing that you've been happy with both our shoes and our customer service means so much to our team. Providing supportive footwear is only part of our mission. We also want every customer to feel cared for from start to finish. We're so glad we could deliver on both, and we truly appreciate your support. We look forward to being there whenever you're ready for your next pair of KURUs!

We're so glad your return and exchange process was easy! We work hard to make finding the right pair as simple and stress-free as possible, so it's great to hear everything went smoothly. We appreciate you choosing KURU and hope you're enjoying your new pair!

Thank you so much for taking the time to share your experience! We're honored that you chose KURU after doing your research, and we're so glad our team was able to help you find a better-fitting pair. It's wonderful to hear that your exchange was effortless and that our customer service, warranty, and easy return process helped make your experience a positive one. We strive to make finding the right fit as simple and stress-free as possible. Thank you for your recommendation and for choosing KURU. We truly appreciate your support and hope you continue to enjoy your shoes for years to come!

Thank you so much for your wonderful review! We're thrilled to hear that Lindee and Gloria provided such exceptional service. We'll be sure to share your kind words with them. They truly care about helping our customers, and we're so glad they made your experience such a positive one. It's also incredible to hear how much of a difference your KURUs have made for your plantar fasciitis and heel pain. Going from a pain level of 10 to a 2 is amazing, and we're honored to have been part of that journey. The fact that you came back for three more pairs is the highest compliment we could receive. Thank you for trusting KURU and for taking the time to share your experience. We truly appreciate your support and hope your KURUs continue to keep you comfortable for many miles to come!

Thank you so much for your incredible support and for being a loyal member of the KURU family over the years! It means the world to us to hear that both our shoes and our team have earned your trust. We're especially grateful for your kind words about our customer service. While we're sorry you experienced an issue, we're so glad our team was able to make things right and exceed your expectations. Providing exceptional support is just as important to us as creating comfortable, high-quality footwear. Thank you again for your thoughtful recommendation and for taking the time to share your experience. Customers like you are the reason we love what we do, and we look forward to supporting you for many years to come!

Thank you for your kind review! We're so happy to hear that you found the ordering and return process easy and hassle-free. We work hard to make every step of the experience as smooth as possible, and it's wonderful to know we hit the mark. We truly appreciate your support and hope to help you find your next favorite pair of KURUs soon!

Thank you so much for sharing your experience! We're sorry your order arrived with the wrong shoes, but we're so glad our GURU team was able to get everything sorted out quickly. We truly appreciate your patience and your kind words about our support team. We hope you love your new KURUs!