Sent me another product without asking.
Ordered a low tilt angle foldable stand for my laptop to replace the one I had with a tilt angle that was too high (about 40°) and that was too big. They finally sent me a foldable stand that is even steeper and bigger than the one I have. Once informed they didn't send me the product I had ordered (that is still the only one available on their website), they just replied "that model has been discontinued, so I can only send you the model that is in stock" What an excuse! I won't use the model sent, it's exactly what I wanted to avoid. It's like going to a garage, ordering a Jaguar car and they say "sorry, the only one we had in stock is that pre-used Fiat" They just don't know what it is to run a business and they actually don't care. Wasted $30+ for a product heading to the trashbin.

