We’re very sorry to hear about your experience and understand your frustration.
According to your order, you selected Leather Slim Fit Pants With Patterns – Size EU 44 | US 12 | M, which corresponds to a 27.6-inch waist measurement. The item was produced and shipped according to the size selected at checkout.
That said, we truly want to help resolve this for you. Please contact [email protected] with your order number and, if possible, your current body measurements so we can review the situation and discuss possible solutions.
We appreciate your feedback and would like the opportunity to make this right.
Thank you so much for your wonderful message! We’re thrilled to hear that the Michael Jackson “Beat It” jacket turned out so smashing — and that including your son’s picture made it even more special. Knowing it reached you safely in France makes us even happier! 🇫🇷✨
We truly appreciate your trust and are glad you loved the result.
J
Julio Walter · 写过 23 条评价 · 体验于 2025-12-13 ·
★★★★★
沟通并不是最强的
沟通不是最强的,但我的定制赛车夹克完美无缺,是一流的。 👌 强烈推荐摩托车装备——他们做得很棒!
Leather Collection 回复2026-01-27
Thank you for your honest feedback! We’re glad to hear that despite the communication, your custom racing jacket turned out flawless and top-notch. Your recommendation means a lot to us — ride safe and enjoy your gear! 🏍️👌
Thank you so much for your continued trust and wonderful feedback! We’re really happy to hear that you’re once again satisfied with everything and that the communication with Faisal, Waseem, and the whole team met your expectations. We truly appreciate your eye for detail—and we’re glad it was nothing serious. Two thumbs up right back at you! 👍👍
Thank you so much for your feedback! We’re glad the issue with the Carl Foggy Jacket was resolved and that you’re happy with the outcome. Your enthusiasm means a lot to us — we can’t wait to serve you again soon! 😊
Thank you for your honest feedback! We’re glad you loved the quality and our customer service. We appreciate your patience with the longer delivery time, and we’re happy to know you have no regrets. Enjoy your gear!
Thank you for your wonderful feedback! We’re delighted to hear you had a great experience and that our team helped ensure the perfect fit. It’s fantastic to know the custom piece made such an impression and arrived smoothly. We truly appreciate your support — thank you!
Thank you for your feedback! We’re happy to hear that the jacket was exactly what you ordered and that our customer support was helpful. Your satisfaction means a lot to us!
Thank you for your kind words! We’re glad to hear that our email support was helpful and always available for your questions. We’re here whenever you need us! 😊
D
Doug · 写过 13 条评价 · 已认证 · 体验于 2025-11-14 ·
★★★★★
良好的服务和产品
良好的服务和产品。 周转时间有点慢。
Leather Collection 回复2025-12-06
Thank you for your feedback! We’re glad you’re happy with our service and products. We appreciate your patience with the turnaround time and are working to improve it. Thanks again for choosing us!
Thank you for your excellent feedback! We're thrilled to hear that the size 54 suit fit you perfectly and that the kangaroo vented version met your expectations in both comfort and quality. Your satisfaction means a lot to us, and we truly appreciate your recommendation — and your second order! Ride safe and in style! 🏍️🔥
Thank you for your fantastic review! We're thrilled to hear you're happy with your new Suzuki jacket and that the fit, quality, and customizations met your expectations. We appreciate your patience with the shipping time and are glad it was worth the wait. Enjoy the ride in style! 🏍️✨
S
Stephan · 写过 1 条评价 · 已认证 · 体验于 2025-05-02 ·
★★★★★
高品质且非常合身
Leather Collection 回复2025-07-19
Thank you for your kind feedback! We're glad to hear you're happy with the quality and fit. Enjoy your purchase! 🙌🧥
Thank you for your valuable feedback! We're glad to hear you’re satisfied with the quality and craftsmanship of the suit. We appreciate your helpful advice regarding sizing — custom-made or sizing up can definitely make a difference for the perfect fit. If you need any assistance with adjustments, feel free to reach out. We're here to help! 🏍️🧵
Thank you so much for your amazing review! We're thrilled to hear that your first experience with us was a great one. It's wonderful to know you’re happy with the quality, fit, and service. We truly appreciate your recommendation and look forward to serving you again in the future!
z
zack knott · 写过 1 条评价 · 已认证 · 体验于 2025-05-15 ·
★★★★★
产品很棒👍🏻
产品很棒👍🏻
可惜花了快两个月才收到🤬
Leather Collection 回复2025-05-26
Thank you for your honest feedback! We're glad to hear you love the product 👍🏻 — but we truly apologize for the long wait. We understand how frustrating delays can be and are working to improve our turnaround times. Your patience and support mean a lot to us!
Thank you for your fantastic feedback! We're thrilled to hear that the design and quality have impressed you, especially as a Ducatist. It’s great to know you find it perfect! Enjoy your gear, and ride safe! 🏍️✨
We’re truly sorry to hear about the issue with the waist size and the lack of response to your return inquiry. Your satisfaction is very important to us, and we want to make this right. Please reach out to our customer support again, and we will prioritize resolving this for you. We apologize for the inconvenience and appreciate your patience.