Thank you for your honest feedback. We’re sorry to hear that the gloves and jacket did not fully meet your expectations. Your comments about the shiny metal parts and the zipper discrepancy are valuable, and we’ll work on addressing these issues. We’re glad you found the rest of the items satisfactory, and we truly appreciate your support. Please reach out to our customer service so we can assist you further.
Thank you so much for your amazing feedback! We're honored to be your go-to for custom motorcycle gear and thrilled to hear that every jacket has fit perfectly and met your expectations. Your recommendation means a lot to us, and we're proud to serve dedicated riders like you. Ride safe and see you again soon!
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you had a great experience with Leather Collection and that you’re happy with the quality, fit, and service. It's our pleasure to create something special for MotoGP enthusiasts like you. We truly appreciate your support and look forward to serving you again!
G
Galadima · 写过 1 条评价 · 体验于 2025-04-12 ·
★★★★★
优质的服务和卓越的品质
卓越的品质、完美的合身和最佳的风格。强烈推荐!
Leather Collection 回复2025-05-02
Thank you for the great review! We're thrilled you loved the quality, fit, and style. Your recommendation means a lot to us! 🙌🧥
Thank you so much for your kind words! We're thrilled to hear that you're happy with your jacket and that the classic 50’s look is just what you were hoping for. It’s great to know our customer service could assist you smoothly, and we truly appreciate your recommendations. We look forward to serving you again soon!
Thank you so much for your incredible feedback! We're thrilled to hear that your custom pants fit perfectly and matched your vision down to the finest detail. It was our pleasure to bring your idea to life — Faisal and the team truly appreciate the shoutout! We look forward to creating more great pieces for you in the future. 🙌👖
Hi John,
Thank you for your valuable feedback. We’ve checked our inbox but couldn’t find any emails from your email ID jj*[email protected].
Could you please double-check the email address and let us know the dates and times when you sent the messages? We’d be happy to assist you and look into any issues with our email system if necessary.
Looking forward to your response.
Thank you so much for your kind words! We're absolutely thrilled to hear that your suit fits perfectly and exceeded your expectations. It means a lot to us that you love it — enjoy it with pride!
就我而言,我订购了 L 码,甚至还提供了我的尺寸来确定。他们回信推荐 XS 码(我不知道为什么),我回复“不”,并要求他们寄出我订购的 L 码。
我收到的东西甚至都不适合一个 10 岁的孩子。
经过几个月的借口——从 11 月到现在——以及无休止的来回(他们询问细节、夹克的照片、我的照片……),他们甚至不再回复。
所以现在我没有夹克,也没有钱。
Leather Collection 回复2025-03-10
Hi Erlntz,
Sorry for the inconvenience, you placed the order for size L and also gave your measurements for the custom size. We make the jacket as per your given measurements. We make the jacket in Custom size for FREE as requested.
your request for the size in order instructions.
I believe the size I’ve selected is correct, but to be sure, I’m providing my measurements.
Neck: 34cm
Sleeve: 60cm
Chest: 78cm
Waist: 80cm
Height: 181cm
Thank you for your wonderful feedback! We're thrilled that your race suit fits perfectly and exceeded your expectations. Your satisfaction means a lot to us, and we appreciate your kind words. Enjoy your suit, and thank you for choosing us!
V
Vic · 写过 4 条评价 · 已认证 · 体验于 2025-01-21 ·
★★★★★
款式精美的夹克优质皮革......
款式很棒的夹克,优质皮革,价格优惠!
Leather Collection 回复2025-01-29
Thank you for your great feedback! We're glad you love the styles, quality leather, and pricing. Enjoy your jacket! 😊👍
J
Jon · 写过 2 条评价 · 已认证 · 体验于 2025-01-07 ·
★★★★★
完美的工作
完美的工作,谢谢。
Leather Collection 回复2025-01-29
Thank you for your kind words! We're glad you're happy with the job. Enjoy! 😊👍
Thank you for your fantastic feedback! We're thrilled that your jacket turned out exactly as you wanted and that the customization met your expectations. We truly appreciate your recommendation and look forward to your next purchase! 😊👍
R
Robin Coggan · 写过 2 条评价 · 已认证 · 体验于 2025-01-04 ·
★★★★★
他们给我送了错误的夹克,我……
他们给我发了我订购的错误夹克
Leather Collection 回复2025-01-20
We’re sorry to hear about the issue with your order. Our records show that we sent the correct size, but we’d like to verify. Please email photos of the jacket you received to [email protected] so we can check the issue and resolve it as soon as possible.
We apologize for any inconvenience caused. Your order has been successfully delivered. Please take a moment to check it and update your review accordingly. Thank you!
Hi Debra,
You placed order for the Size: EU 46 | US 14 | M. The same size was made and shipped to you.
As all of our orders are made to order, there is restocking fee. You can initiate return on the website link. We will issue refund once we get the jacket delivered back to us.
Hi Sam,
Sorry to hear all that. I have been in contact with you from the very first day you placed order on our website.
1. 1st you placed order twice and we issue refund for one.
2. As it is clearly mentioned on product page "Made to Order'
3. Our shipping policy and also on the checkout page shipping for the delivery time.
4. I am sure this is your first time when you are buying a leather jacket. The jacket comes with CE certified level 2 protection.
5. You requested for Kangaroo Leather when your order has already been shipped.
6. For the return, I asked you to follow the procedure. Go to the website page https://leathercollection.com/sales/guest/form/ and request return. Once you submit the form, you will get the return details.
7. As all of our orders are made to order, there is restocking fee. We will refund once we get the jacket back.
Let me know if you need any assistance.
R
Ralf Kotowski · 写过 1 条评价 · 已认证 · 体验于 2024-12-23 ·
★★★★★
品质好
质量好。很合身。我很高兴
Leather Collection 回复2024-12-30
Thank you for your feedback! We’re delighted to hear that you’re happy with the quality and fit. If you need anything else, feel free to reach out anytime!