LEX Reception

Reading a review like this truly means the world to us. Thank you so so much for taking the time to share your experience and for trusting LEX Reception with something as important as your clients first impression. We're especially grateful to hear that your onboarding experience with Patrick was seamless. We will be sure to celebrate him! Our goal is never just to get an account set up; we want to understand your practice, your clients, and the experience you want every caller to have. Thank you for working with us to make that happen. Hearing your feedback is incredibly rewarding. It also means so much to hear that your first interaction with our reception team reflected the level of care you were hoping for. Every conversation matters, and we're proud to be an extension of your firm. The greatest compliment you could give us is saying we've given you back time to focus on your clients and your practice. That's exactly why we do what we do. Thank you again for your kind words, your trust, and for choosing LEX Reception. We look forward to supporting your firm for many years to come. Skylar Worthington - LEX Operations Director

Hi, Robin. Thank you for leaving a review. We're always happy to assist. Our Client Services Team is here to support you 24/7. Thank you for choosing LEX Reception! Kind regards - Savannah, Lead Client Account Manager

Thank you so much for leaving us a 5-star review! We're happy to hear that our services have helped with the workload for you and your business. Our Live Answering and Client Services are all available to support you 24/7. You can also view your billing and usage anytime through our WebApp. Thank you for choosing LEX Reception!

Thank you for taking the time to leave us a review! I'll be sure to share your kind words with Melanie. We're looking forward to continuing to provide you and your business with the excellent 24/7 service you deserve. We appreciate your partnership! Best regards - Savannah, Lead Client Account Manager

Hello Maggie, Thank you so much for your wonderful review! We're delighted to hear that Flora made such a positive impression. We'll be sure to share your kind words with her—she'll be thrilled to know her efforts were appreciated. Welcome to the LexReception family!

Thank you for leaving a 5-star review, Siri! We understand the importance of responsiveness and have 24/7 Live Answering within 1-3 rings, and our Client Services Team is available anytime as well. We're happy to be partnered with you and your business. Thank you for recommending us! Kind regards - Savannah, Lead Client Account Manager

Thank you so much for your review, Madison. We are grateful that you are a client of ours and have allowed us to work together to customize your scripting to what best fits your business needs. We will connect with Latasha to give her the kudos and learn from the initial bumpiness you experienced in the beginning to improve our service moving forward. We are happy to help you anytime 24/7! We truly thank you for your partnership and for trusting us! Kind regards - Savannah, Lead Client Account Manager

Thank you for sharing your wonderful experience with Govind! Going above and beyond is simply part of who we are, and it's always rewarding to hear when our team makes a positive impact. Reviews like yours truly make our day. We'll be sure to celebrate your kind words with Govind—he'll be thrilled to know he made such a difference. Thank you for trusting Lex Reception!

Hi Leah, After reviewing your comments, it appears this is related to a different company rather than LEX Reception, so we’re unable to address the specific circumstances you described. Thank you for sharing your feedback. We’re sorry to learn that your experience was disappointing. We understand how frustrating situations like this can be and hope you’re able to find a positive resolution, however we are unable to support as this is related to another company. We wish you nothing but the best moving forward.

Hello Ted, Thank you so much for your review! We're delighted to hear that our agents are providing the level of service you expect for both you and your callers. We truly appreciate the opportunity to support your business and look forward to continuing to be there for you whenever you need us.

Hello Rodney, Thank you for taking the time to share your experience with us! It means so much to know that you experienced the exceptional customer service our team strives to provide every day. We'll be sure to share your kind words with the team—they'll truly appreciate the recognition. Thank you for trusting Lex Reception with your business. We look forward to continuing to support you and your callers!

Hello Christianne, Thank you so much for your review! We couldn't agree more. 😊 We're grateful for the opportunity to support you and your business, and we look forward to being there whenever you need us. Thank you for placing your trust in Lex Reception!

Thank you for your wonderful review, Erik, and welcome to the LexReception family! We are delighted to hear about your onboarding with Shreyans. I'll be sure to share your kind words with him—recognition like this means so much to our team. Thank you for placing your trust in us. We look forward to supporting your business for many years to come!

Thank you so much for your wonderful review! We take great pride in our team, and Flora is one of those exceptional people we love to brag about. I'll be sure to share your kind words with her—they'll mean a great deal. We're so glad you're enjoying the service. Thank you for trusting Lex Reception with your business. We're always here when you need us and look forward to supporting you!

Hello Stefanie, Thank you for sharing your experience with Keila and Subhojit. We're thrilled to hear they made such a positive impression. I'll be sure to share your kind words with both of them—they'll truly appreciate the recognition. Thank you for trusting Lex Reception with your business!

Hello Janise, Thank you for sharing your wonderful experience with Crystal. We think she is amazing too! We are excited to hear you will be taking advantage of some of the many features that we offer to support you and your firm. We'll be sure to share your kind words with Crystal—recognition like this means a great deal to our team. Thank you for choosing Lex Reception, and we look forward to continuing to support your business!

YAY! We are beyond happy to hear this. Thank you so much for the review and for giving us a shoutout. We are so glad to be able to serve you and are happy you are a client of ours!

Wow! We are beyond thrilled to hear this. Thank you for taking the time to leave us a review and shoutout, Flora and the team. We will be sure to give her all of the kudos!! It is such a privilege for us to get to work with you and be an extension of your firm! We are so excited for you to get started as well. Thank you for trusting us, and we hope to partner with you for many years to come!! - Skylar Worthington: Operations Director

Hi, Peter. Thank you for leaving us a review. I'm thrilled to hear this! Our services and CRM integration capabilities are here to make life easier. We're looking forward to continuing our partnership and supporting your business. Best regards - Savannah, Lead Client Account Manager

Hi Josh. Thank you for the 5-star review! We understand the importance of capturing and handling after-hours calls, and our 24/7 service is here to support your business at all times. I'm glad to hear that Subhojit helped with getting that set up for you. We're looking forward to continuing to work with you! Best - Savannah, Lead Client Account Manager