Thank you for your kind words! We’re glad Larry made your setup smooth and ensured everything worked perfectly. We’ll be sure to share your feedback with him!
J
Jezabel Joa · 写过 1 条评价 · 体验于 2026-03-10 ·
★★★★★
骗子对老年人下手 – 避开 Life Station!
我对 Life Station 非常失望,并不得不警告其他人。我年迈的母亲从未请求过他们的服务,但她突然收到一封信,向她收取 150 美元的费用,购买她不记得收到过的设备。
当我第一次打电话时,他们声称她的保险要求提供服务,但他们不承担费用。我发了一封电子邮件并再次打电话,代表承认这是一个错误,告诉我不要理会这封信,甚至给了我一个案件编号。然而,不久之后,我收到一封电子邮件,说他们不会免除费用。
这家公司与老年人玩游戏,制造混乱和压力,同时试图为从未要求的服务收取费用。不要落入他们的陷阱——这是针对弱势群体的骗局。
LifeStation 回复2026-03-13
We sincerely apologize for the confusion and frustration this situation caused you and your mother. After reviewing the matter, our team was able to connect with you directly to clarify what happened and ensure everything was resolved. The necessary adjustments have been made to the account, and the issue has been fully addressed. Thank you for taking the time to speak with us.
Thank you for sharing your positive experience, Marilyn! We're delighted our team provided excellent service and efficient battery replacement support.
Thank you for your kind feedback! We’re glad Reggie was helpful, professional, and made the process easy. We appreciate you choosing LifeStation!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-12-11 ·
★★★★★
不好
不好。没用
LifeStation 回复2026-02-02
Reply: Hi Russell, thank you for sharing your feedback. We understand that the watch wasn’t the right fit, as comfort and ease of use are very important. Thank you for allowing us to assist you, and we truly wish you the very best.
We’re truly sorry to hear about your experience and understand how unsettling it must feel when a device doesn’t activate during a fall. Your safety and peace of mind are extremely important to us. We appreciate you taking the time to speak with us and giving us the opportunity to make this right. Thank you for sharing your feedback—it helps us continue to improve our service and support.
A
Aaron G. · 写过 1 条评价 · 体验于 2025-12-30 ·
★★★★★
LifeStation 为我们的家人提供了……
LifeStation 为我们的家人提供值得信赖的 24/7 紧急监控和快速、贴心的响应
LifeStation 回复2026-01-14
We can't thank you enough for your positive review! It means the world to us to hear about your great experience.
We’re very sorry to hear about your experience and understand how frustrating this must be. Our team has made multiple attempts to reach you to provide clarity regarding the process and left voice messages. We truly want to resolve this for you as quickly as possible.
Please contact us directly at 1-800-998-2400 so we can assist with the refund. We appreciate the opportunity to make this right.
S
Shelly · 写过 1 条评价 · 已认证 · 体验于 2025-12-04 ·
★★★★★
易于使用
易于使用。漂亮的大字。明确的指示。
LifeStation 回复2025-12-30
We're so grateful for your positive review! It's customers like you that make our job so rewarding.
J
Joy Joe · 写过 1 条评价 · 体验于 2025-12-29 ·
★★★★★
Jennifer M 非常友善和乐于助人
Jennifer M 非常友善和乐于助人。当我联系调度中心寻求更多帮助时,我的电话挂断了,但詹妮弗提供了很大的帮助。
LifeStation 回复2025-12-30
“Thank you so much for your kind words! We’re thrilled to hear Jennifer M made such a positive impact. We’ll be sure to pass along your praise!”
c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-12-13 ·
★★★★★
很棒的服务和回应!
我没有收到我的设备,因为我在包裹上写的是我的实际地址,而不是我的邮寄地址。 请将设备重新发送至 PO Box 20413 ,Colorado City, CO 81019
戴安娜·埃里森
发送此评论后,我立即收到了 Life Station 的回复,他们正在解决该问题。 我将在周二(这是周六)收到设备。感谢您如此迅速地回复并解决问题。 我有过几次差点摔倒的经历,真的需要这个设备。
LifeStation 回复2025-12-27
Thank you, Diana, for taking the time to discuss the issue with us. We sincerely apologize for the inconvenience and have sent a replacement device to the PO Box you provided. We truly appreciate your patience and your valuable feedback.
J
Jan C. · 写过 6 条评价 · 已认证 · 体验于 2025-12-15 ·
★★★★★
我认为销售代理太咄咄逼人......并向我施加压力
我认为销售代理太咄咄逼人了,我什至已经转投安泰保险了,并且不想在 1 月 1 日之后继续生活,但他坚持要我现在就得到它,,
我不
就像压力一样。 ..也很失望的是,CT 教师退休后没有像我们在 UNITED 那样免费提供此服务......我被告知我们不必付费? 有人可以检查一下吗?他充电了 3 个月.. 不是一个快乐的露营者.. Jan C..
LifeStation 回复2025-12-22
We’re very sorry to hear about your experience, Jan. You should never feel pressured, and we truly apologize if the interaction made you feel uncomfortable. We attempted to reach you by phone and left a voicemail regarding the refund and account activation. Please call us at 1-800-998-2400 for further assistance—we’d be happy to help.
We sincerely apologize for the inconvenience. We understand how frustrating this must have been and truly appreciate your patience. Your payment has been refunded. Thank you for giving us the opportunity to explain the return process—your return label has been sent. We truly appreciate your time and understanding!
Thank you for giving us the opportunity to assist you. We sincerely apologize for the delay and understand how important this equipment is. A replacement has been sent via expedited overnight shipping.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-12-17 ·
★★★★★
我的担忧被抛在一边,我觉得……
我的担忧被抛在一边,我感到很舒服。
LifeStation 回复2025-12-20
We can't thank you enough for your positive review! It means the world to us to hear about your great experience.
B
Bryan · 写过 1 条评价 · 已认证 · 体验于 2025-12-17 ·
★★★★★
超级好。
销售代表非常乐于助人,对产品非常了解!
LifeStation 回复2025-12-18
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. Thanks again!
I
Irene Fisher · 写过 1 条评价 · 已认证 · 体验于 2025-12-16 ·
★★★★★
生命站医疗警报
很棒的客户服务!对不同类型的服务非常了解。我会给5星评价!
LifeStation 回复2025-12-17
We're so grateful for your positive review! It's customers like you that make our job so rewarding.
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.