LilySilk

Dear customer, Thank you so much for taking the time to share your detailed feedback on these blended trousers you purchased last year. We truly appreciate your honest observations, and we are sorry this style did not live up to your expectations. We have carefully noted every point you raised: you purchased the trousers at the original price of £127, and while you understood it was a silk blend rather than pure silk, you were disappointed by the warmth of the fabric. We acknowledge your comment that the material feels overly warm even at 20°C / 10 UK weather, which you did not anticipate from natural fibre mixes. We also take on board your feedback regarding the fit: slightly baggy through the front, a longer front rise than you would prefer, and excess fabric/lack of structure near the trouser hems. We are glad to hear the trousers fit well on the back, and we value your detailed fit insights that you have shared alongside customer reference photos. Fit, fabric breathability and structure are core considerations in our design process, and we will pass all your comments to our design and product development team to review for future iterations of this trouser style. Your detailed review helps us continuously refine our product range, and we are grateful for your input. One of our customer service representatives will reach out to you shortly to discuss your return in more detail and explore possible solutions. Should you need any further assistance or wish to discuss this matter further, please feel free to contact us directly at [email protected]. Best regards, LILYSILK Customer Service