LilySilk

Dear customer, Thank you for sharing your honest feedback. We are sorry to hear that the skirts did not meet your expectations in terms of fabric quality and overall feel. We understand how disappointing it must be when an item you were excited about does not match your expectations. We carefully select our materials and strive to deliver products that reflect our quality standards, so we truly appreciate you bringing these concerns to our attention. Your feedback regarding the fabric and design will be shared with our product team for further review. At the same time, we are glad to hear that our customer service team was able to assist you promptly with your refund. Providing a smooth and supportive experience remains one of our priorities. Thank you again for your feedback. We hope to have the opportunity to provide you with a better experience in the future. If there's anything more we can do to assist you, or if you’d like to discuss this further, please don’t hesitate to reach out at [email protected]. We sincerely value your feedback and will continue working to improve our products and services. Best regards, LILYSILK Client Care

Dear customer, Thank you for sharing your feedback. We’re glad to hear that you appreciated the softness of the shirt, but we’re truly sorry that the fit and shape did not meet your expectations. We understand that the silhouette and structure of a garment are just as important as the fabric itself, and we appreciate you bringing this to our attention. Your comments have been shared with our product team as we continue to improve our designs and fit. We’re sorry that this item was not the right choice for you, and we appreciate you giving us the opportunity to learn from your experience. If there's anything more we can do to assist you, or if you’d like to discuss this further, please don’t hesitate to reach out. Thank you for your patience and for giving us the opportunity to resolve this for you. Best regards, LILYSILK Client Care

Dear customer, Thank you for taking the time to share your feedback. We are delighted to hear that you love the elegant style of the top and find it suitable for different occasions. We are sorry to hear that the fit was not as expected. We understand how important accurate sizing information is when shopping online, and we appreciate you bringing this to our attention. We will share your feedback with our product team to help us improve our size guidance and provide clearer information for our customers. One of our representatives will reach out to you personally later to better understand what happened and work with you to find a resolution. We truly appreciate your feedback and the opportunity to improve. If there's anything more we can do to assist you, or if you’d like to discuss this further, please don’t hesitate to reach out. We sincerely value your feedback and will continue working to improve our products and services. Best regards, LILYSILK Client Care