LINTICO

Thank you for sharing such detailed feedback. We understand from your review that you were left with concerns about several parts of the overall experience. We place great importance on the customer experience throughout the shopping journey, and we also place great value on each customer's genuine feedback and shopping experience. We are always glad to offer further assistance whenever needed. We also understand that when product presentation, product experience, and after-sales support do not align with a customer's expectations, it can affect the overall impression of the purchase. LINTICO uses natural linen sourced from Europe, while the garments are produced in Asia and shipped through our fulfillment network. The specific fabric composition for each item is also provided on the relevant product page so customers can review product details more closely before purchasing. Fabric composition may also vary from style to style depending on the design. Some of our styles are designed with an emphasis on breathability and comfort, so certain lighter-colored or lighter-weight pieces may show a slight sheerness under different lighting conditions. If a customer has any questions about the information shown for a specific item, we are also happy to review the relevant item details further. In our after-sales process, we usually provide different options based on each customer's situation, so that customers have more than one way forward and can choose the approach that best suits their situation. If those options are not suitable, we are also happy to continue assisting with return-and-refund guidance. For shipment updates, we also provide dedicated tracking support, and customers are always welcome to contact our customer service team for further assistance. At this time, we have not yet been able to identify your order from the information available in this review. If you are willing, please contact our customer service team at [email protected] with your order number or the email address used for the purchase so we can review the case more carefully and assist you further. Thank you for bringing your concerns to our attention.

Thank you for sharing your feedback. We understand that your main concern relates to not receiving clear confirmation regarding the return address. We take feedback like this seriously. In our after-sales process, we usually provide different options based on each customer's situation, so that customers have more than one way forward and can choose the approach that suits them best. If those options are not suitable, we are also happy to continue assisting with return-and-refund guidance. At this time, we have not yet been able to identify your order from the information available in this review. Please feel free to contact our customer service team at [email protected] with your order number or the email address used for the purchase so we can review the case more carefully and assist you further. Thank you for bringing this to our attention.