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LiTime

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463 条评价

3.7463 条评价
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关于 LiTime

数据更新
网站
litime.com
分类
建筑与制造
所在地
中国
状态
待认证
近 12 个月
439 条评价
差评回复率
75%(75/100 条)
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商家自述

12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries

以上内容由商家自行提供,未经平台核实。

LiTime靠谱吗?

LiTime(litime.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 463 条用户评价,属于建筑与制造分类,口碑一般。67% 的评价为 4 星及以上,17% 为 1 星;商家回复了 75% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Update to a 3 star review

I would like to update my review. After I wrote the review below LiTime did reach out to me just like they said they would in their response and they did take care of the issue. When I first started looking and researching lithium batteries I was told to be careful when purchasing one because with most of the manufacturers if you ever have any issues or problems you could never talk to anyone. With LiTime I can honestly say that the customer service is outstanding as far as the battery goes I have only had it for a month or so and no problems at all. I guess time will tell but if I do have a problem I am confident they will make it right. My plan is to replace 1 of my deep cycle batteries every year with a lithium battery and I believe that I found the company to help me with this. I hate to give a three star review. Your product is great 5 stars for sure. As far as the experience when FedEx delivered the battery they pulled up to my house and dropped it out of the door right in the middle of the driveway

LiTime 回复2026-09-24

Hi JS, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

Purchased Battery monitor

Purchased the Battery monitor with shunt.. The unit was defective. Customer service wanted me to try different things and send pictures. Finally got an ok to return the item for a new unit. A week after it was returned and signed for per FEDEX . LiTime said it had not been checked in. Requested a refund. How long does it take to check a package in??? Said when it gets checked in they will refund the money Purchased over $ 5000 dollars in batterys that rate 5 stars and then you get 1 star service for a $ 100 dollar part Up Date 10-1-2026 After above review LiTime Contacted me letting me know they would ship a new uint or send my money back. I decided to take a new unit which i just Installed and am Very Very happy with both the Shunt and the 460 amp Hr batterys They rate ***** over all will contimue to use there products

LiTime 回复2026-09-24

Hi Richard, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

FEDEX is not as reliable a delivery…

FEDEX is not as reliable a delivery service as UPS. Took 8 hours to locate the FEDEX delivery "hiding place". UPS delivery is ALWAYS placed where expected. My antenna go up every time packages are shipped FEDEX. And they always live down to my expectations.

LiTime 回复2026-09-18

Hi Raymond, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

I allready sent a reply rwice that the…

I allready sent a reply rwice that the battey you sent was completely dead when it arrived and will not hold a charge.

LiTime 回复2026-09-18

Hi Steve, Thank you for your feedback. Lithium batteries are typically shipped with a lower charge level due to transportation safety regulations. Before first use, we recommend fully charging the battery to ensure optimal performance. If you have any questions, feel free to contact us at [email protected]. Best regards, Customer Support Team