Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order.
Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Very slow process
Order took over 10h to get to me and customer service was very poor
livecards.net 回复2023-12-20
Hi Undefined,
I'm sorry that you've had a negative experience. Let me investigate and get back to you with a solution.
Can I Can I Can I have the order number or the email address you used to order so I can check?
Regards,
Lisa
I purchased a digital Playstation Network Gift Card this morning and didn’t receive it until 8 pm. their website says that you should receive it by email after 30 minutes. but nothing was in my inbox until the evening.
They also say that they have 24/7 chat support which is not true. I also tried to call their support phone number but couldn't reach them.
I've also emailed their support and got the response after the cards were ready.
livecards.net 回复2023-12-16
Dear Meraj,
Thank you for bringing this to my attention.
Please be aware that the processing time for your order depends on the processing time of your payment method. We are unable to process the order until the payment has been completed. Upon checking, I noticed that the code was sent to the email address. I'm sorry that you've had a negative experience.
Let me know if there is anything else I can help you with.
Warm regards,
Lisa
Great deals, easy transaction, gift card codes received promptly, BUT slow to respond and provide refund for an invalid code. Did not stick to their own timescales and needed chasing. Now resolved.
livecards.net 回复2023-12-13
Hi T Mason,
Thank you for bringing this to my attention. Let me investigate and get back to you with a solution.
In order to help, could you kindly give me the order number or the email address associated with the order? I will investigate the problem and reach out to you with a solution promptly. Your patience is greatly appreciated. Thank you.
Regards,
Lisa
The reason I take one star off the rating, is NOT for something bad, but make them aware of one little thing. When you buy from them, there is no mention of you having to validate the purchase from a sent email to complete the transaction. THAT ALL .. Otherwise your purchase work 100% quite fast for delievering online..
Didn't buy the right livecard. Didn't see the specifications and now I have a bought product that I don't really like.
Answer to your question lisa,
I wanted the xbox ultimate, so I can play every game on the game pass, I thought this was that expect it didn't. I still would like to have access to all game on the game pass. Also willing to pay some extra if that would make it possible.
livecards.net 回复2023-11-14
Hi Ruben Te Brake,
Thank you for bringing this to my attention.
As I checked you bought Xbox Live Gold - Xbox Game Pass Core 3 Maanden and successfully redeemed the code.
Xbox Game Pass Core is the new name for Xbox Live Gold which was also announced by XBOX. May I as what product you were supposed to order?
Update: Since you have successfully redeemed the code, it is no longer possible to change or deactivate it on your account. However, you may want to explore our selection of Xbox Game Pass Ultimate products:
https://livekaarten.nl/en/xbox-game-pass-ultimate-7-days
https://livekaarten.nl/en/xbox-game-pass-ultimate-3-months
Update: Unfortunately, once a code has been redeemed, we are unable to make further adjustments or changes to the order. This is because the code, once used, is considered activated and is beyond our scope for modification.
If you have any further questions or need assistance with your order, please don't hesitate to contact us at any time. We're here to help!
Regards,
Lisa
Microsoft license activation ....
All went south when serial did not worked.
Had to contact chat for support.
Lucky I had other end chat with Anna. With new serial I got it working.
Complains if you can´t speak or type english you money is gone in the wind.
Hi Graham Tamplin,
I'm sorry for the inconvenience.
Please note that the time frame for processing your order depends on the processing time of your payment method. We are unable to process the order if the payment has not yet been completed here.
Can I have the order number or the email address you used to order so I can check?
Regards,
Lisa
Hi Steff,
We apologize for any inconvenience and Thank you for bringing this to my attention.
Can I have the order number to check this on our system?
Regards,
Lisa
ordered 12 months xbox live gold, got 9 months instead, im still waiting for my last 3 months to appear. also the site takes a long time to send the codes to your email.
livecards.net 回复2023-10-08
Dear Grangan,
We sincerely apologize for any disappointment or inconvenience you may have encountered.
Kindly provide your order ID for expedited assistance.
We are committed to resolving this promptly.
Best regards,
Lisa
Like the service as I have been using it for a number of years. However when updating my Ultimate Xbox pass for 24 months (through Core) I came to the conclusion it was not a ratio of 1:1.
When speaking about this with Livekaarten it was more made clear it was my problem and they indicated that there was a conversion of 24 months = 8 months. Which was also incorrect. Upon asking them to at least update their own information (on the Dutch site) I got no response. The conclusion was that I should go to Microsoft about this, which was not my point at all. I wanted them to add the conversion rate to their product information and also apply the correct one.
Sending me away gave me a negative experience. But based on previous experiences I still would give them 3 stars. Buyer beware, so first check external sites as the information provided is missing essential information (conversion ratio)
livecards.net 回复2023-09-26
Hi Helmut,
The 1:1 conversion ratio for Game Pass Ultimate is only for the first-time subscriber of Xbox Ultimate. After you join the Xbox Game Pass Ultimate plan, you can continue to redeem Xbox Live Gold and Xbox Game Pass codes. These codes will automatically convert to Xbox Game Pass Ultimate at a ratio based on the ERP (Estimated Retail Price) of those codes.
Please be informed that Xbox always informs All Xbox users before they convert the live gold to ultimate so you are very well aware of the conversion.
Can I have the order number so I can check this?
Update:Upon inspection, it appears that you ordered an Xbox Live Gold - Xbox Game Pass Core for 24 months (EU), and you received two separate Xbox Live Gold subscriptions for 12 months each. Upon reviewing the chat conversation, our agents provided the best solution available to assist you with the highest level of service.
Upon reviewing your order for an Xbox Live Gold - Xbox Game Pass Core 24-month EU subscription, we would like to inform you of an important detail. If you currently have an active Xbox Game Pass Ultimate subscription on your account, the Xbox Live Gold subscription you've purchased and redeemed will automatically convert to Xbox Game Pass Ultimate. However, it's essential to note that there is a specific conversion rate associated with this subscription change.
Please feel free to contact us anytime. We apologize for the inconvenience.
Regards,
Lisa
I bought 2x12M xbox live gold subscription + 1M xbox game pass ultimate.
I had a little problem with the first purchase, maybe due to revolut's service, and the payment status looked as rejected. But one minute later I received the e-mail with the key. No issues with the other two items. Of course, no problem at all using them, even with vpn.
Update: After investigating for 2 days I got sent a replacement for the codes, these did work, in the end it was an honest mistake so I'm changing my rating to 4 stars. Kudos to customer service, they were very professional at all times.
Original experience: I bought two 50 USD PS Store codes, after 10 minutes they sent me four 25 USD codes. I tried using the first one but it was already used, tried the second one, and it was already used too, so I decided to not open the remaining two codes and contacted customer's service chat. I provided them proof of the codes not working (including my PS Store transaction history), then they asked me to open then other codes to confirm they didnt work as well, and as you can expect neither did. So they told me they were going to investigate the issue and that I should get an answer in 48-72 hours, will update once I hear from customer service.
livecards.net 回复2023-09-06
Dear Javier Pedroza,
We deeply regret any inconvenience you've encountered.
Rest assured, we meticulously verify the validity of all our codes before dispatching them to your designated email address.
Would you be so kind as to provide your order ID number? This will enable us to swiftly investigate the matter.
We eagerly await your response.
Regards,
Lisa