Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order.
Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Badly designed buyflow at best, shady at worst.
When I found this site, I was sceptical at first, but they had almost all the right logos on their page. After some hiccups with the payment, where I couldn't see the key to the office pack I had bought, they were pretty fast to help me further along in the flow to my vares (This is also the reason for the two rather than one star), but...
The Office suite they sold me, is not eligible for sale, but instead a key from a bundle. Even though the entire page was in Danish, the Office pack was only available to me in English as well. I did not know this when I bought it (a web-search revealed this to me afterwards), and I think this is why I had so many issues with it.
This made it not possible to update it with additional language packs. After spending the better part of the day trying to figure out where stuff went wrong, I had to uninstall everything and buy from another more trustworthy site.
In short, while the office pack technically worked, it is not a legitimate license.
Will not be coming back to this site again.
livecards.net 回复2021-07-15
Hello UB,
We sincerely apologize for the inconvenience that this may have caused you.
Upon checking here your code is still valid and active. We have successfully sent you an email regarding this matter, providing you the best possible solution. Please respond so we can resolve this matter.
Thank you and have a nice day!
Regards,
Lisa
Not explained in information before you buy the hassle you have of using a vpn to try and get codes to work
livecards.net 回复2021-07-05
Hi Ash,
I have reviewed your concern and I can see here that you have ordered the cheaper version, Xbox Game Pass Ultimate 12 months* Works Worldwide in 4 steps. We would like to inform you that we added a check box on the product for customers to see the activation instructions before they buy. By clicking it, you agree that you understand the instructions and are willing to follow them.
We can see here that you have successfully used the codes. If you need further assistance, please don't hesitate to contact our 24/7 LiveChat Support (chatbox located in the right bottom corner of our website).
Regards,
Lisa
Bought Miscrosoft 365 personal code. All worked fine but let down by very clunky payment process, where it was not clear that the payment had gone through successfully
livecards.net 回复2021-07-04
Hello Caroline,
We apologize for the inconvenience,
Upon checking here we have successfully sent the code to your email, right after you completed the payment. We also sent a confirmation email that your payment and order were already successfully.
If there is any problem you can contact us anytime, we are always here to help you.
Thank you and have a nice day!
Regards,
Lisa
Update: arrived a little late but sorted now. Thank you
livecards.net 回复2021-06-26
Caro Fabio,
Ci scusiamo per l'inconveniente, ho controllato questo ordine e il codice è già stato inviato, ora puoi controllare la tua casella di posta.
Se hai altre domande, non esitare a contattare la nostra Live Chat, siamo online 24 ore su 24, 7 giorni su 7.
Buona giornata!
Saluti,
Lisa
Its pretty good but my girlfriend has yet to receive a refund on two gift cards she accidentally bought. She meant to get different ones but she's yet to receive her refunds on the mistaken purchase.
livecards.net 回复2021-05-19
Hi supersuit,
As we checked both of the codes are successfully redeemed after it was sent to your email address, We cannot process any refund on this order. Both of the codes are valid and redeemable when it was sent to your email. Please check your accounts. If you are still concerned, please contact us via our 24/7 LiveChat support so we can help you.
Have a nice day!
Greetings,
Lisa
Update:
After double checking with the MS support - the code is only valid for PC. - So I have to put the feedback on neutral until I (hopefully) get a refund.
***
Code for MS Office does not work. Very disappointing!
livecards.net 回复2021-05-11
Hi Rolf,
I have reviewed your concern and I can see here that you have successfully used the license key. It is also stated in the product title that the license is for PC. The system requirements is also shown in the product description area. The product is only compatible with Windows 10.
For further assistance, please contact our 24/7 LiveChat Support (chatbox located in the right bottom corner of our website).
Regards,
Lisa
Got product, xbox game pass key didn't work in my region. Even it stated it worked worldwide. 2 stars because I got in touch with customer support about a refund.
livecards.net 回复2021-05-01
Hi anonymtnavn,
Thank you for purchasing on our website!
As we checked you've purchased Xbox Game Pass Ultimate 3 Months* Works Worldwide in 4 steps and it is very clearly stated on our website that in order to activate the code you need to do the 4 steps instructions that include the VPN which you've agreed upon purchase. We can also see that we have already offered you a solution to this and have already processed your refund. If you are still concerned, please contact us through our 24/7 LiveChat support so we can help you out.
Have a nice day!
Regards,
Lisa
Very inconvenient process to claim the code! Need to install VPN, register and change region settings; then access the code through an incognito browser! 1star for this reason; another 1star, at least the code works! Will avoid purchasing on this site again!
livecards.net 回复2021-05-01
Hi Michael,
Thank you for purchasing on our website!
As we checked you've purchased XBOX Live Gold 12 Months* Works Worldwide in 4 steps and it is very clearly stated on our website that inorder to activate the code you need to do the 4 steps instructions that includes the VPN which you've agreed upon purchasing. Also as we checked you have already managed to redeem the code. If you are still worried, please contact us via our 24/7 LiveChat support so we can help you.
Have a nice day!
Regards,
Lisa
Slow process with hit and miss results. When asking for verification didn't allow perfectly responsible number for SMS messages.
Not intending to use again if other sights are available.
livecards.net 回复2021-04-27
Hi Pilgrim,
It is your payment provider who sent the OTP on your SMS message to verify your payment on their end not us and they are the one who process the payment transaction. If you are still concerned, please contact us through our 24/7 LiveChat support so we can help you out.
Have a nice day!
Regards,
Lisa
Really poor buying experience BUT at least the order got fulfilled
Update: Adjusted my rating because my order at least got fulfilled.
So what happened? Because of the poor customer support I went and bought my Xbox Live subscription from another online store. So, now I have a 12 months Xbox Live Gold from the other store and 24 months Xbox Live Gold from this one
--->
Original review:
I tried buying an Xbox Live Gold digital code from this site. During the payment part of the check out process I chose to pay with Apple Pay - my credit card got charged but my order was cancelled. I contacted the support team who couldn't be more unhelpful if they tried.
livecards.net 回复2021-04-13
Hi Boris Mihaylov,
We apologize for the any inconvenience.
As we checked the codes are sent to your email. Please refresh your mailbox. If you are still concerned, please contact us through our 24/7 LiveChat support so we can help you out.
Have a nice day!
Regards,
Lisa
Terrible experience, I purchased a XBOX 12 month Gold Live key which did arrive in seconds. I put it into my xbox and it said activate Gold membership 12 months to which I thought great. Then get an error saying contact Microsoft Support because of an issue with the key and it can not be activated. I contacted Livecards support and was told I must be on a Argentinaian VPN! What a con! After following thier VPN instructions livecards support sent me surprise surprise it still didnt work. After been on to livecards support for over 30 minutes they said its probably a problem with my Microsoft account! Which it was not as I contacted Microsoft Support. Finally after 42 minutes of been on to livecards support livecards support then said they would have to resell my code and I may get a refund in 48 to 72 hours! Which I have asked for but I am obviously not happy and as yet have had no refund (Edited : Finally got refund when I chased 3 days later). My advise would be pay a few pounds more and buy a code from another site that up front says they are selling outside the UK codes and expect you to use a VPN. I will not be using Livecards.co.uk again.
livecards.net 回复2021-04-12
Hello Swampy AJC,
We're so sorry for the inconvenience. Can you provide me the Order Number so i can double check your order. My name is Nathalie and i am responsible for our customer service.
You can find the order number in the email we sent to you.
Thank you!
Regards,
Nathalie
I ordered an iTunes giftcard via email it took its time to come and never did and I had to get a refund which was frustrating as I needed the card .
livecards.net 回复2021-04-09
Hi Mara,
I have reviewed your concern and I can see here that we experienced system issues at the time your order was placed, resulting in the order being canceled. The refund was already sent to your payment provider.
We sincerely apologize for the inconvenience.
Regards,
Lisa
Was not told about VPN required to redeem the code. Eventually got a refund.
livecards.net 回复2021-04-09
Hi Matthew Corby-Eaglen,
I have reviewed your concern and I can see here that your payment was already refunded. Please wait for your payment provider to post it back to your account.
For further assistance, please contact our 24/7 LiveChat Support (chatbox located in the right bottom corner of our website).This is the fastest way to resolve any issue.
Regards,
Lisa
Hello Tomas Mesko,
We apologize for the inconvenience.
I double checked your case, i see our administration refunded your payment on 9-march please give it 1-2 days more it will settle soon depending on your bank.
Thank you and have a nice day!
Regards,
Lisa
taking 2h to review an online payment is just absurd
livecards.net 回复2021-03-07
Hello Carlos Pacheco,
We do apologize for the inconvenience.
Upon checking here you purchased Final Fantasy XIV 60 Days Prepaid and we have processed the order and sent the code right after you completed the payment. As I checked you also paid twice for this order, but don't worry we already refunded the 2nd payment and it will be posted back to your account depending on your payment provider's default processing time.
Thank you and have a nice day!
Regards,
Lisa
Hallo BigTiddies,
Neem contact op met ons 24/7 LiveChat-ondersteuningsteam als je dit nog niet hebt gedaan (de chatbox bevindt zich in de rechter benedenhoek van onze website). Dit is de snelste manier om een probleem op te lossen.
Als alternatief kunt u ons hier uw OrderID doorgeven, dan nemen wij zo snel mogelijk contact met u op. Uw OrderID bevindt zich in de linkerbovenhoek van de e-mail met uw productcode.
Onze excuses voor het eventuele ongemak.
Fijne dag!
Vriendelijke groeten,
Lisa
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