Lively（livelyme.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-11。
工作人员知识渊博，乐于助人。 有人花了大约 20 分钟与我通电话来解决问题。 我有听力障碍，代表非常耐心和礼貌。 在我多年来使用过的所有电话运营商中，Lively 无疑拥有最好的客户服务。 他们的人员在美国，所以不存在试图理解代表在说什么的问题——拥抱加分！
It means a lot to hear this, and thank you for sharing! Taking the time to work through a problem properly is exactly what our team is there for, and we're glad that came through for you. - Lively Team
持有您 HSA 的好公司，可以轻松投资资金并在投资账户之间转移，活跃并在提交索赔后将资金转入您的支票账户。强烈推荐！
Thank you for the recommendation. Moving money between your HSA, your investments, and your checking account should feel simple, so it's great to know that's how it's working for you. Thank you for choosing Lively! - Lively Team
热闹已经很棒了！提交报销请求很容易。网站很容易浏览。
Thank you for the review! Keeping submissions quick and the site easy to move through matters a lot to us, and hearing it's working that way for you makes a difference to our team. - Lively Team
这家公司的客户服务非常糟糕。那里的资金转账系统已经让我失败两次了。如果您不留在上面，那么您返回到他们的窗口就很小，他们不会重新打开它。如果您没有回复他们，他们会取消您的请求，您必须重新开始回答所有相同的问题。
We're sorry you've had a difficult experience. Dealing with a transfer that doesn't go through, and then having to repeat the process, is frustrating, and we understand why you're upset. If this hasn't been sorted, we'd like to help. Please reach out to [email protected] or call us at 1 (888) 576-4837, Monday through Friday, 6:00am to 6:00pm PT, so we can assist you. - Lively Team
在我与另一家公司结束后的几次“大脑疲惫”时刻，工作人员非常乐于接受、友好且耐心。与我目前观察到的任何其他网站相比，他们网站上的人工智能非常有帮助，除了非常有限的例外，而且到目前为止，转移过程比访问我以前使用的 HSA 公司更容易。 顺便说一句，因为我倾向于看到有关他们使用的子服务的投诉 - PLAID 是一项功能，但它确实会向您显示您发送的内容的副本，因此，如果相机的软件/固件与您不一致，您至少可以粗略地了解您需要与您的 ID 进行比较。这使得客户的事情变得更加容易，并且在最终决定我基本上需要其他人之前，也让我更容易访问我的其他 HSA 公司。我很容易明白为什么在我发表此评论时这家公司的评级为 4.5 星，并且很高兴到目前为止我选择了它们。
Thank you for writing this out in such detail. Transfers from another provider can be a headache, so we're happy our team made yours easier, tired brain moments and all. We also appreciate you explaining the Plaid piece, since it may give useful insight to anyone else reading who runs into the same step. Thank you for choosing Lively and for leaving a review! - Lively Team
我从事自由职业，需要为自己的 HSA 提供资金。 Lively 的评价很好，而且不收费，所以我决定尝试一下，效果非常棒。该应用程序和在线网站易于使用，具有良好的图形并显示我最想查看的信息。在各种医生和药房使用该卡都没有问题。真的很高兴摆脱 Alight，它按月收费，并且拥有非常疯狂的网络和移动体验。
提交收据时自动生成报销，非常方便易用。 唯一的建议是更好地解释索赔或服务未全额报销的情况。
服务和代表专业、有礼貌并且能快速处理我的问题。
Thank you for the feedback. We're glad your experience with our service team was handled with care and efficiency. Thank you for choosing Lively! - Lively Team
设置并将我当前的 HSA 转移到 Lively 很容易，我可以在那里赚取利息。
我对这个界面非常满意。它可以快速处理请求，并且以图形方式易于查看和使用。我刚刚开始使用投资领域，所以还不确定它是否为我提供了我正在寻找的所有信息，但我期待着与它合作并了解更多信息。
It’s great to hear you’re enjoying the interface and that things have been smooth so far. We appreciate your openness as you get started with the investment tools, and we’re here if any questions come up along the way. Thank you for choosing Lively! - Lively Team
这是我第一次接触 HSA。我的保险经纪人推荐了Lively。设置非常简单，尽管我确实因一个小问题而必须致电客户服务部门。这些特工位于美国，非常乐于助人，并立即解决了问题。大约10天内收到了我的借记卡，并且使用起来没有任何问题。也能够很容易地将我的钱存入投资账户。
Thank you for sharing your first HSA experience. We’re glad the setup was smooth, and it’s great to hear our support team was able to step in and resolve the issue quickly. Providing helpful, responsive service is something we care deeply about. It’s also wonderful to know that everything from your debit card to investing has worked well. We appreciate you choosing Lively! - Lively Team
我觉得活泼好用
It’s great to hear Lively has been easy to navigate. Thank you for choosing Lively! - Lively Team
我与 Lively 的体验非常好。当我换工作时，我认为继续我的 Lively 帐户并不容易，但经历很愉快。他们指导我完成整个过程，我更新了我的信息，并且我能够保留我的帐户并访问我的资金。
Thank you for sharing your experience. We know changing jobs can bring a lot of uncertainty, and we’re glad we could make it easy to keep your account active and accessible. We appreciate your trust in Lively! - Lively Team
支票和转账的等待时间非常短！ 6周零利息并退出市场。 有 ACAT 和 ACH - 你好 McFly！
We’re sorry to hear how frustrating this experience has been. Transfer timelines can vary based on the releasing custodian and transfer method, and in some cases may take several weeks while funds are being moved between institutions. We know timing matters and are working to make the process as efficient as possible. If you still have questions or need assistance, our team is here to help. Please reach out to [email protected] or 1 (888) 576-4837 (Mon–Fri, 6am–6pm PT). - Lively Team
Thanks for the feedback. We’re glad your experience getting started was a positive one. Thank you for choosing Lively! - Lively Team
Lively 是一款设计精良的应用程序。官僚主义最少。所有必要的功能都在应用程序内处理，没有疯狂的纸质文档。我认为每个人都应该开设一个 Lively 账户，这样您就不会将 HSA 余额从一家公司转移到另一家公司。
We're so glad Lively has helped remove the extra steps and paperwork that often get in the way. Hearing that you’ve found it stable and easy to manage all in one place means a lot to us. Thank you for choosing Lively! - Lively Team
Lively 是 HSA 的一个很棒的平台。用户界面简单，客户服务响应迅速。我很高兴找到 Lively，因为它使用简单，而且可以组织我所有的医疗账单和费用。
Thank you for sharing this. A seamless platform paired with real support can make a big difference, and we’re happy to hear that Lively is living up to that promise for you. Making it easier to manage your HSA and keep track of healthcare expenses is something we take seriously, and we’re grateful to be part of that process! - Lively Team
从来不需要打电话给客户服务 - 因为一切都是不言自明的并且按预期工作。 我希望我能继续与 Lively 合作，但在过渡到 ACA 健康保险后，这似乎不是一个选择。
Thank you for the kind words. We’re so glad everything worked as expected and that your experience with Lively was smooth from the start. While we’re sorry to see you go, we hope to have the opportunity to support you again for your HSA needs in the future. Thank you for choosing Lively! - Lively Team
对一家 HSA 公司进行评论很奇怪，但 Lively 的客户服务给我留下了深刻的印象。他们反应灵敏，能把事情做好！与他们的团队打电话或发送电子邮件确实很愉快。
We get it, reviewing an HSA provider might feel unusual, but we’re so grateful you did! It’s great to hear our team has been helpful and responsive. Thank you for choosing Lively! - Lively Team
共 101 条符合条件的评价