我在网上下订单后，一位代表通过电话与我联系。他对我为我母亲购买的电动轮椅提出了建议，这些轮椅适合我母亲的体重、身高、操纵杆的首选位置等。他非常乐于助人，并抽出时间来确保我母亲需要的就是她能得到的。顺便说一句，Jazzy Air 2 轮椅非常棒。
Livingwellstores 回复2026-06-10
Thank you for those kind words! We are delighted to speak with every customer who orders a power mobility product or lift recliner before we ship just to make sure the customer has chosen wisely. We do this no matter how they ordered from us; our own Livingwellstores.com, Amazon.com, Walmart.com, etc. We love talking to folks and discussing their needs.
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Randy · 写过 3 条评价 · 体验于 2026-06-10 ·
★★★★★
我一直在尝试获得 Breg OA……
我一直在尝试收到 Breg OA Fusion 护膝翻新套件。已经过去大约三个星期了，我仍然没有收到完整的交货单。我打电话时永远无法接通。我留下短信和电子邮件。其中一封电子邮件不起作用 - hello@，需要 1-3 天才能收到短信和电子邮件回复。
如果我无法收到完整订单，我将重新审视此评论，并考虑与其他机构联系。
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Shawn G. · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·
★★★★★
快船
快速发货，收到正确的零件。 一切看起来又焕然一新了。
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Scott · 写过 2 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
一切都很完美，从...
从卖家沟通、运输和交付，一切都很完美。商店订购和澄清的整个过程给我留下了深刻的印象。
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Sarah Biser · 写过 1 条评价 · 已认证 · 体验于 2026-04-26 ·
★★★★★
当我…时你要求审查
当我还没有收到产品时，你要求评论。 连发货通知都没有。 然而你们的网站承诺三天送达。 我曾两次尝试向客户支持发送电子邮件，但没有回复。 我对这次经历并不满意。
Living Well astoresv 看到了这篇评论并立即通过电话和电子邮件与我联系。 他们说他们之前多次发电子邮件和打电话解释我的订单延迟，但他们没有看到我发给客户服务的电子邮件。 我知道电子邮件和电话可能会在网络空间中丢失，所以我会给他们以无罪推论。 有趣的是，今天 Living Well Stores 的电子邮件和电话都打过来了，而且他们看到了我的评论。
以后我还是会去Living Well Store购买。
Livingwellstores 回复2026-05-16
We're so sorry about thi! Your item is on a delayed ship until 6/4. We did email you on 4/27 with some options and we've also left several voice mail messages at the phone number you included with your order. We're just not sure what else we can do. Please do check your spam/junk email folder to see if you can locate our emails.
我真的无法对 Living Well Stores 说足够多的好话。他们的客户服务绝对令人难以置信。他们像对待一个真实的人一样对待我，而不仅仅是另一个订单号，回答了我的问题，帮助我解决了复杂的支具/矫形器问题，并且远远超出了我的预期。
在一个客户服务通常感觉不存在的世界里，这些人很有耐心、知识渊博、反应灵敏，并且真诚地关心提供帮助。这种程度的支持是罕见的。
如果您对向他们订购持观望态度，请不要犹豫。这些人是合法的，是一流的坏蛋！
Livingwellstores 回复2026-05-11
We know that lots of folks who buy what we sell are dealing with disabilities and injuries. It was our pleasure to help.
Hi Mr. Dyson, we see that you placed your order with us on Thursday, 4/9/2026. It was shipped on 4/10 via FedEx. These actually come from the mfr's Mexicali factory right over the California border. Due to tariff and border issues, the US government often and randomly slows these shipments by 1-2 days. We're so sorry about that, but your order is scheduled to arrive to you tomorrow, 4/17/2026.
We're so sorry about this. But the warranty on this product, as is the warranty on all products requires that the customer care for the product in accordance with the owner's manual. Scooters must not be stored outdoors, exposed to rain and snow. While the mfr and the first tech who examined your scooter considered it unrepairable, fortunately we had one who was extra-talented and was able to fix it. As a one time courtesy, the repairs were at no charge to you. Because of the extent of the damage, it just took a little longer to complete than we would have liked. We apologize for that. As recommended by the manufacturer, please store that scooter indoors when not in use and ride outdoors only on dry, clear days
