Livingwellstores (livingwellstores.com) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
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Richard · 2 reviews · Verified · Experienced 2026-07-27 ·
★★★★★
The product that arrived does not match…
The product that arrived does not match the website listing. The listing listed the item as “Anti-Tip Wheels” and the description stated the item includes everything in the photo. The photo shows two wheels and all mounting hardware for two wheels. What arrived was a single wheel. I send an email of complaint with zero response from Living Well.
Reply from Livingwellstores2026-08-05
Hi there! We're so sorry about this! We don't have any emails from you but you are absolutely correct. The page from which you ordered this this represented the offer. That's been fixed. We're going to give you a full refund on this so that you can order a second wheel if you need it. Thanks for bringing this to our attention.
Great service! I was amazed at how quickly the battery was delivered. Unfortunately it was the wrong battery. The picture on the box was the correct battery, but the battery inside was not. I called and Living Well immediately sent the correct battery. They sent a label for me to return the incorrect battery. Quick and responsive customer service!
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Rick · 1 review · Experienced 2026-07-17 ·
★★★★★
I bought an expensive mobility scooter…
I bought an expensive mobility scooter off them. I started running into electrical problems, To be fair they tried to solve the problem and for a time it worked, then came back again. It would shut off randomly I would have to get off the scooter lots of times on a hill and press a reset button.They told me that was inconvenient.If you have neuropathy it;s a LOT worse than that. Seems they are tired of it all and have bunkered up. Not returning my emails or calls.Everything I say here is the truth 2 stars for when the did try and help.They ask for a date but happened multiple times,
Reply from Livingwellstores2026-08-05
We're so sorry about this! As you know now, we've been in daily contact with you. We had our technician come out to inspect your scooter and, in consultation with the manufacturer, we learned that you live on a hill whose steepness far exceeds the capabilities of this medical mobility scooter. That is what has caused your issues. The good news is that we're covering the cost of the parts and labor to repair the scooter as a one-time courtesy. But if you must be able to climb that hill, you're going to want to look at a conventional gasoline-powered ATV.
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David L. · 6 reviews · Experienced 2026-07-21 ·
★★★★★
LivingWell Stores was incredibly helpful
Living Well Stores was incredibly responsive and helpful in helping a friend get his new electric wheelchair up and running. The company’s staff obviously care about their customers. I would strongly recommend Living Well to anyone in the market for mobility devices.
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Little One · 4 reviews · Experienced 2026-07-20 ·
★★★★★
Victory 10-Viper Blue
First contact with Company, a positive experience. Very helpful, courteous, respectful. Easy to place order. Followed thru till delivery of scooter. I would order again from them!
Linda · 4 reviews · Verified · Experienced 2026-06-30 ·
★★★★★
HELP! Papa lost Scooter key ! !
Called the office and rec'd help to locate and order correct key for their Drive 4 wheel Scooter. The keys came quickly and Papa was on the road again !
My mother, 91, is wonderful but abhors changes. If I want her to try ANYTHING new, I simply have to get it and convince her to try it. She has always been a consummate gardener but due to her mobility issues has not been able to get out there. With her new Pride mobility Revo 2, she is getting out into the garden and her quality of life had improved immensely. I would highly recommend Living Well as the salesperson was able to answer all my questions in an informative and pleasant manner. So refreshing to speak to a live person! Thank you Living Well.
Reply from Livingwellstores2026-07-11
Aww, thank you for those kind words! We hope your mom gets to do ALL the things in her new scooter.
Ken called me to verify my Walmart order and we got to talking about the scooter and he showed me the details. I really appreciate him. I used it for the first time and really liked it. Thanks.
the salesperson was very helpful and i really appreciated the help that he provided for me and the delivery service and order was great. thank you Steve Johnson and
