到达的产品与网站列表不符。 清单将该商品列为“防倾轮”,描述称该商品包含照片中的所有内容。 照片显示了两个轮子和两个轮子的所有安装硬件。到达的是一个单轮。 我发送了一封投诉电子邮件,但 Living Well 的回复为零。
Livingwellstores 回复2026-08-05
Hi there! We're so sorry about this! We don't have any emails from you but you are absolutely correct. The page from which you ordered this this represented the offer. That's been fixed. We're going to give you a full refund on this so that you can order a second wheel if you need it. Thanks for bringing this to our attention.
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Carrie Rough · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
很棒的服务
服务很棒! 我对电池的交付速度感到惊讶。 不幸的是,这是错误的电池。 盒子上的图片是正确的电池,但里面的电池却不是。 我打了电话,Living Well 立即送来了正确的电池。 他们给我寄了一张标签,要求我退回不正确的电池。 快速响应的客户服务!
We're so sorry about this! As you know now, we've been in daily contact with you. We had our technician come out to inspect your scooter and, in consultation with the manufacturer, we learned that you live on a hill whose steepness far exceeds the capabilities of this medical mobility scooter. That is what has caused your issues. The good news is that we're covering the cost of the parts and labor to repair the scooter as a one-time courtesy. But if you must be able to climb that hill, you're going to want to look at a conventional gasoline-powered ATV.
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David L. · 写过 6 条评价 · 体验于 2026-07-21 ·
★★★★★
LivingWell 商店非常有帮助
Living Well Stores 在帮助一位朋友安装和运行他的新电动轮椅方面做出了令人难以置信的响应和帮助。该公司的员工显然很关心他们的客户。我强烈向移动设备市场上的任何人推荐 Living Well。
我91岁的母亲很优秀,但她讨厌改变。如果我想让她尝试任何新事物,我只需要得到它并说服她尝试即可。她一直是一名出色的园丁,但由于行动不便,她无法出去。有了新的 Pride Mobility Revo 2,她可以走进花园,生活质量也得到了极大改善。我强烈推荐 Living Well,因为销售人员能够以内容丰富且愉快的方式回答我所有的问题。与活人交谈真是令人耳目一新!谢谢你生活得很好。
Livingwellstores 回复2026-07-11
Aww, thank you for those kind words! We hope your mom gets to do ALL the things in her new scooter.