企业入驻搜索写评价分类关于
简体中文English
旅游度假

Lookbyfare

101 条评价

4.2101 条评价
写评价

关于 Lookbyfare

数据更新
网站
lookbyfare.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
100 条评价
差评回复率
47%(9/19 条)
是 Lookbyfare 的所有者? 免费认领此主页,验证后即可回复客户评价。

Lookbyfare靠谱吗?

Lookbyfare(lookbyfare.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 101 条用户评价,属于旅游度假分类,口碑良好。81% 的评价为 4 星及以上,16% 为 1 星;商家回复了 47% 的差评;近 12 个月新增 100 条。数据最后更新于 2026-08-10。

用户怎么说

T
That Daily Deal Customer - Cindy · 写过 8 条评价 · 体验于 2026-08-06 ·

友好而专业的员工

您有一位友好且专业的代理人,他关心我的所有要求。艾伦非常周到且有礼貌。

N
Neda · 写过 1 条评价 · 体验于 2026-08-06 ·

艾伦·斯通真的很有帮助,而且……

艾伦斯通真的很有帮助,并尝试了不同的方法来提供帮助

C
Claudio · 写过 1 条评价 · 体验于 2026-07-29 ·

都是骗局

我订了一张机票,十分钟后,代理人打电话给我说当天的机票没有了,他们竭尽全力让我改变日期,然后他们闲聊,我回电话给他们,他们试图卖另一张机票,但付了更多的钱,他们竟然敢说他们要通过支付更多的钱来升级我,糟糕的客户服务

Lookbyfare 回复2026-08-04

Dear Claudio, Thank you for sharing your feedback. We have been unable to locate any booking with only the name "Claudio" in our system. To help us investigate this matter thoroughly and resolve it for you, we kindly request that you send your booking details (such as your reservation number or email address used for the booking) to [email protected]. Our team is dedicated to ensuring our customers receive the support they deserve, and we would like the opportunity to look into this issue in detail. Please reach out to us directly, and we’ll do our utmost to assist you. We look forward to resolving this matter and hope to hear from you soon. Regards, Team Lookbyfare

S
Stacy Ruth · 写过 1 条评价 · 体验于 2026-07-21 ·

佩里先生慢慢地倾听……

佩里先生不紧不慢地倾听,确保他的顾客得到很好的照顾。谢谢

Lookbyfare 回复2026-08-06

We are so happy to hear that we provided you with such a positive experience. We truly appreciate your kind words and feedback.

T
Tennia Hawkins · 写过 1 条评价 · 体验于 2026-07-14 ·

服务好效率高

Lookbyfare 回复2026-07-15

Thank you for your kind review! We're delighted to hear that you found our service efficient. We appreciate your support and look forward to assisting you again in the future.

D
David Avalos · 写过 1 条评价 · 体验于 2026-07-10 ·

完美的帮手

代表很出色(马龙)。他听着,当我在场时他不解释。

Lookbyfare 回复2026-07-12

We are so happy to hear that our representative provided you with such excellent service. We appreciate you sharing your positive experience with us!

M
Maria · 写过 1 条评价 · 体验于 2026-07-03 ·

哥伦布非常乐于助人并且很荣幸......

哥伦布非常乐于助人,并尊重我的原价

Lookbyfare 回复2026-07-06

We're so glad to hear that we could honor your original price. We appreciate your positive feedback!

A
Adam Cleary · 写过 2 条评价 · 体验于 2026-06-29 ·

就像其他人提到的,诱饵和开关

首先,不要相信 5 星评论,您会发现它们都是机器人帐户,都说着同样的话,而且只留下了 1 条评论。 就像其他人提到的那样,我在 Lookbyfare 上预订的航班比达美航空便宜 50 美元。向我发送确认信息“您的行程已确认”第二天,他们打电话询问已发布的达美航班的价格,由于这种诱饵和转换骗局,我现在不得不支付额外的保费,因为达美航班的成本上涨了。这不是一家美国公司,是海外公司,而且是骗局。

A
Asmah Sanchez · 写过 1 条评价 · 体验于 2026-06-24 ·

最差的网站!竟然想骗我几千块钱!

最差的网站。他们试图骗我数千美元,告诉我我的航班没有得到确认,因为我的航班没有缴税?!一旦您选择了所需的航班,税费就始终包含在内,它会显示在购买总额中。他们打电话给我,告诉我我选择并支付额外费用的航班不可用,不得不更改我的航班和出发日期!

Lookbyfare 回复2026-06-24

Dear Asmah, Thank you for bringing this to our attention. We completely understand your frustration regarding the flight changes and the confusion over taxes and fees. We would like to investigate what happened here and make things right for you. However, we cannot locate your booking based on this review alone. Could you please send your booking reference number and the email address used to make the reservation to [email protected] ? Please also include a brief note about your desired resolution whether that is a full refund, a price adjustment, or rebooking assistance and we will prioritize your case immediately. We want to review your transaction in full detail. We are committed to resolving this to your satisfaction as quickly as possible. Regards, Team LookbyFare

M
MORRIS/MERLINE M · 写过 4 条评价 · 体验于 2026-06-24 ·

奥利弗是那个提供帮助的人

奥利弗是那个提供帮助的人。她非常感激我并且对我很有耐心

Lookbyfare 回复2026-06-29

We're so glad to hear our team member provided such a positive and helpful experience for you. We appreciate your kind words.

T
Timothy Housman · 写过 2 条评价 · 体验于 2026-06-21 ·

快速的客户服务并答复...

快速的客户服务并及时回答问题。 还及时为我安排了航班所需的轮椅

Lookbyfare 回复2026-06-22

We're so glad we could assist you quickly and secure your wheelchair promptly. Thank you for your wonderful feedback!

H
Hamazasp · 写过 1 条评价 · 体验于 2026-06-18 ·

有一个叫马龙的客服……

有一个叫马龙的客户服务,他做得非常好。他应该升职。

Lookbyfare 回复2026-06-19

We're so glad to hear about your positive experience! We appreciate you sharing your kind words.

M
Mick Tanner · 写过 1 条评价 · 体验于 2026-06-12 ·

我刚刚经历了一次很棒的经历

我刚刚经历了一次很棒的经历。一个名叫马歇尔的年轻人绝对是一个了不起的人。我今年 75 岁了,总是为旅行预订而烦恼。他做得非常好。他倾听并回应了我的情况和飞行需求,并帮助我制定了一个非常可行的行程。他的态度、个性和工作技巧受到高度赞赏。希望还有更多像他这样的人吗? 谢谢马歇尔。 米克T😎🦋🌄

Lookbyfare 回复2026-06-13

We are so glad to hear about your wonderful experience with one of our team members. It is truly rewarding to know we could make your travel planning enjoyable and stress-free. We appreciate you sharing your positive feedback.

D
Deborah · 写过 2 条评价 · 体验于 2026-06-06 ·

确认座位

为我提供帮助的客户服务人员是马龙。我不确定我的座位是否能为我提供所需的腿部空间。我购买了豪华经济舱,并希望他向我保证我会感到舒适。他还证实了我需要轮椅从登机口到登机口,并且我带着我的狗旅行。他能够让我安心地解答我的问题。

Lookbyfare 回复2026-06-10

We're so glad to hear our team could reassure you about your Premium Economy seating, wheelchair assistance, and traveling with your dog. We appreciate you sharing your positive experience!

Z
Zavion · 写过 1 条评价 · 体验于 2026-06-07 ·

干得好,马龙 *****

Lookbyfare 回复2026-06-10

We are so pleased to hear about your excellent experience. It's wonderful to know our team provided such helpful assistance. Thank you for your kind words!

J
Jim Gregory · 写过 1 条评价 · 体验于 2026-06-06 ·

卓越的客户服务

我预订了一个航班,但出了点事,我没能成行。尼克·马歇尔 (Nick Marshall) 打电话过来,接听了,出色的客户服务帮助我解决了一切问题。每当我需要帮助时,我都会打电话给他。五颗星!很棒的经历。 谢谢

Lookbyfare 回复2026-06-06

We are so pleased to hear about your excellent experience. It's wonderful to know our team provided such helpful assistance. Thank you for your kind words!

E
Emma Judith Guirola · 写过 1 条评价 · 体验于 2026-06-04 ·

你已将我注册为男性

你已经将我注册为男性,这在我飞行时可能是一个市长问题。我是女的。 另外,在预订时,销售人员没有很好地说明费用,我最终支付了该航班的一大笔费用。

Lookbyfare 回复2026-06-06

Thank you for speaking with our team today. We understand we were able to resolve the gender registration issue on your booking directly, and we are glad everything is now in order for your flight. We appreciate you bringing these matters to our attention, as it helps us improve. If there is anything further, we can assist you with, please don't hesitate to reach out directly. Thank you for giving us the opportunity to make things right.

C
Cynthia · 写过 2 条评价 · 体验于 2026-06-01 ·

马龙对我很有帮助

马龙对我很有帮助。非常感谢马龙。他非常有耐心。上帝保佑。

Lookbyfare 回复2026-06-02

We are so happy to hear our team provided such helpful and patient service. Thank you for your kind words.

R
Ryan · 写过 1 条评价 · 体验于 2026-06-01 ·

竞争骗局

他们在编辑我的航班时非常没有帮助。我报名了 300 美元的航班,因为达美航空页面显示 428。他们说无论如何我都必须支付 428,所以这完全是谎言。然后,当不幸地不得不对我的航班进行一些更改时,他们拒绝像最初提供的那样给我退款。我在同一天,同样的舱位,同一家航空公司,只是换了一个机场。新航班为 714。714-428=286。好吧,我付钱。然后他们告诉我,我必须支付 629 多美元才能购买新票。所以他们想为自己拿走343美元。这是一个竞争骗局。 我感到非常沮丧和生气,因为如果我从未与这家公司交谈过,生活会容易得多。我没有时间或金钱来做这个

Lookbyfare 回复2026-06-16

INVALID REVIEW --- We believe that the review posted is not in relation to Lookbyfare. We are unable to locate your booking with the name provided. We request the booking details, if it indeed belongs to us, been sent to [email protected] and we assure you a resolution within 24 business hours.

V
Vahid Aghili · 写过 1 条评价 · 体验于 2026-05-25 ·

我昨天从他们那里买了票

我昨天从他们那里买了票,但他们从未给我发送确认电子邮件。当我今天打电话给他们跟进时,他们声称价格已经改变,并要求额外支付 200 美元! 我拒绝付款并当场取消。幸运的是,我在其他地方找到了更好的价格。节省你的时间和金钱——不惜一切代价避开这家公司该公司回复询问更多细节,但情况很简单:我尝试购买2张门票,没有收到确认电子邮件,当我打电话跟进时,客服要求每张门票额外支付200美元(总计额外400美元),声称价格已更改。这是一种经典的诱饵和转换策略。我立即拒绝并取消。没有什么需要调查的了——只要确保我的卡没有被扣款即可。 注意:我已收到公司发出的正式取消电子邮件,确认未出票且无需支付任何费用

Lookbyfare 回复2026-05-30

We are truly sorry to hear about the issues you experienced with your ticket purchase and the price change. We are reviewing our processes to prevent this.