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LookfantasticHK

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102 条评价

4.0102 条评价
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关于 LookfantasticHK

数据更新
网站
lookfantastic.com.hk
分类
美丽与健康
所在地
美国
状态
待认证
差评回复率
88%(14/16 条)
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商家自述

Lookfantastic是美容护肤精品在线商城,也是英国规模最大、品种最全的专业美妆购物网站之一,提供随即的高品质美妆产品,直接安全运送到世界各地,并以全球便捷的轻松购物方式,为您提供更有品质的生活方式。

以上内容由商家自行提供,未经平台核实。

LookfantasticHK靠谱吗?

LookfantasticHK(lookfantastic.com.hk)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 102 条用户评价,属于美丽与健康分类,口碑良好。75% 的评价为 4 星及以上,13% 为 1 星;商家回复了 88% 的差评。数据最后更新于 2026-08-11。

用户怎么说

对于首次购买者来说是一次非常令人失望的经历

对于新客户,可享受 25% 的折扣,但有限制。 我订购的产品(Dr Hauschka-再生精华液)没有资格。 然后我又尝试使用25APP下单,还是没有成功。 然后我尝试了 LABOUR,因为今天是劳动节,我订购的产品再次没有折扣。 我的第一次购买经历非常令人失望。

失望的

第一次使用这个网站,黑色星期五有很大的折扣。但购买一天后,我收到一封电子邮件,说订单被无故取消。并且我无法再次以会员身份登录。连我去问客服,也只是说是安全原因不能透露。从未在任何其他网上商店遇到过这种情况。由于我不知道拒绝原因,因此我无法再次尝试在此网站上购买。

LookfantasticHK 回复2023-12-09

Hello Bonnie, Thank you for leaving your review. I am sorry to hear you have had an issue with your order being cancelled. I can confirm you have been contacted by the relevant department regarding this. Regards, Leah

很棒的产品选择

LookfantasticHK 回复2023-12-05

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

荒谬的

可笑的客户服务。我点了两瓶伊索奶油。其中一个瓶子在运送过程中破碎,导致奶油和玻璃碎片到处都是。 虽然另一个瓶子没有破裂,但我使用起来不太舒服,因为玻璃可能会进去。 我要求退回这两件物品以获得全额退款或更换。他们不允许这两种选择,我们已经兜圈​​子好几天了。

LookfantasticHK 回复2023-12-06

Hello Harrison, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you. I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so. Kind Regards, Kayleigh

易于导航和查找想要的物品。

LookfantasticHK 回复2023-12-04

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

25% 的折扣不适用于……

25% 的折扣不适用于我最近的订单,我仍在等待退款。

LookfantasticHK 回复2023-12-04

Hello Bel, Thank you for taking the time to leave your review. I am sorry that your discount has not applied. I have investigated your issue and sent a message to your account, please see this when possible. I look forward to resolving this for you. Kind regards, Liam

非常感谢

非常感谢,米莉·W.

LookfantasticHK 回复2023-12-04

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

比莉提供了及时的支持......

支持 Billie 为我提供了及时和专业的解决方案,帮助我解决了我的问题。

LookfantasticHK 回复2023-12-04

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

便宜但送货不好

价格很便宜,但交货确实很差。

LookfantasticHK 回复2023-12-04

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

我是新人

该应用程序易于使用

LookfantasticHK 回复2023-12-04

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

一些所谓的礼物来自……

一些所谓的礼物已经脱销,而且根本没有替代品。我很失望。

LookfantasticHK 回复2023-11-29

Hello Huang, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you. I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so. Kind Regards, Kayleigh

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