快速谨慎的运输/到达谢谢...
快速谨慎的运输/到达，感谢我收到的东西的质量给我留下了深刻的印象，谢谢大家！
关于 Lovehoney
数据更新- 网站
- lovehoney.com
- 分类
- 活动与娱乐
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 200 条评价
- 差评回复率
- 97%（61/63 条）
是 Lovehoney 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Lovehoney靠谱吗？
Lovehoney（lovehoney.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 200 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
用户怎么说
TA！！
非常棒的产品，妻子很喜欢
修改评论并推荐 Lovehoney。
起初我对 Lovehoney 很不满意。我买了他们生产的一个玩具，《五十度灰贪婪女孩二重奏》，只用了三周就坏了，而且它有一年保修，我是从另一个网站买的，当我联系那个网站时，他们给了我一个联系制造商的链接，那就是 Lovehoney。好吧，Lovehoney 给我发了一封电子邮件，告诉我“不幸的是，因为您没有在我们的网站上购买它，我们不承担任何责任”或类似的内容。所以不用说，我不太高兴，因为这个玩具并不便宜。在我发送了几封不太高兴的电子邮件后，Lovehoney 确实找到了我，他们最终确实更换了玩具，所以我现在对他们很满意，我感谢他们，我也推荐他们。
Lovehoney 回复2026-04-30
Hi there, Thank you for contacting Lovehoney. I'm sorry to hear that you have a faulty item. I have reached out to you via email to resolve this matter. Apologies for any inconvenience caused. Kind regards, Lovehoney Customer Care
该产品如梦般贴合，看起来……
该产品如梦般贴合，看起来令人难以置信
爱，爱，爱蜜！
网站很容易浏览，物品很快就到达了！我肯定会再次从 Lovehoney 购买。
很棒的退货政策，但产品令人失望
花了 200 美元购买了一款令人失望的产品，远没有广告宣传的那么强大。退货政策规定我将获得商店积分，我认为这是非常合理的。然而，我选择的替代产品同样令人失望。此时我不敢再尝试。
糟糕的退货政策
糟糕的退货政策。 收到的产品价格非常高。 两次取消订阅他们无穷无尽的电子邮件，但仍然收到它们。 我会重新考虑从他们那里购买任何东西。
Lovehoney 回复2026-04-28
Hi There, We are sorry about the experiences you've had with our company and website. Our Customer Care team will take care of your issue and work with you to try resolve the query to your satisfaction. Kindest Regards, Lovehoney Customer Care
糟糕的客户服务
我下了订单，收到包裹后我改变了主意，所以我已经尝试两次退回未开封和未使用的物品，但在此过程中没有人回复我或帮助我。
Lovehoney 回复2026-04-29
Hi there, We’re sorry to hear about your experience, as this isn’t an accurate reflection of the support we’ve provided. We’ve responded to your return requests and sent clear instructions on how to return your item. In addition, a gift voucher has already been issued to you for one of the items in your order. That said, our Customer Care team will reach out shortly to resend the return instructions, as it seems these may have been overlooked. Regards, Lovehoney Customer Care
订购产品
订购了产品，支付了产品费用，但从未收到Lovehoney的任何产品或回复？根据 USPS 的说法，包裹已送达，但他们无法证实送达情况？那么，我付了 Lovehoney 费用，但由于他们的运输问题，我没有收到任何产品？但是，我收到很多广告？
Lovehoney 回复2026-04-27
Hi there, Thank you for contacting Lovehoney. I'm sorry to hear that you have not received your order. We will feed this back to the courier as this is not the service that we aim to provide. We have contacted you directly to get this resolved for you. Kind regards, Lovehoney Customer Care
绝对惊人
我的产品使用 2 次后就坏了
我的产品使用两次后就坏了，现在即使充满电也无法开机
Lovehoney 回复2026-04-27
Hi there, Thank you for contacting Lovehoney. I'm sorry to hear that you have a faulty item. We do have a 1-year warranty for all of our items, so we can assist with a replacement or refund if the item is faulty. We have contacted you directly to get this resolved for you. Kind regards, Lovehoney Customer Care
仍在等待退款 - 取消非常困难 - 没有人际互动，只是不同程度的不良人工智能机器人
即使尚未处理或发货，也无法取消订单 - 他们要求向您运送产品，并给您一个退货标签，并让您在取消订单之前将其运回。超级浪费而且耗时。
Lovehoney 回复2026-04-28
Hi there, Thank you for contacting Lovehoney. I'm very sorry, but as advised in our live chat contact, we cannot cancel any orders once placed. This is stated on our help page but I do understand the frustration. Orders can be refused on delivery so that they are returned to us, or they can be returned once delivered for a refund. I can see that we have been in touch regarding your return and that this was received this week. The return will be processed as soon as possible so that the refund can be issued. Apologies for any inconvenience caused. Kind regards, Lovehoney Customer Care
准时到达，状况良好，并且…
准时到达，状况良好，包装严密！真的很欣赏这个生意:)
准时并按照描述
准时并按照描述。我不能要求更多了。
一切都很棒的经历
很棒的网站，非常快速和谨慎的运输，哇。产品。我的天啊。我会回来的，同时会派我所有的朋友亲自查看该网站。
阴茎套太小。
Lovehoney 回复2026-04-24
Hi there, Thank you for contacting Lovehoney. I'm very sorry to hear that the item was not quite right for you. We do have our 100-day pleasure promise, which allows you to return an opened and used item for a gift voucher if it is not right for you. You can view the t's and c's of the promise here: https://help.lovehoney.com/promise-terms.html. We have contacted you directly to get this resolved for you. Kind regards, Lovehoney Customer Care
很棒的卖家
交货快，卖家很棒。
它超出了所有人的预期
合法的！
我的订单准时到达，产品完全没有损坏，我收到了我订购的东西。服务如广告所示！
很棒的东西
伟大的。真正好的产品和优惠的价格