I placed my orders in October 31,2023…I have to receive its am worry about my order .
I placed my orders in October 31,2023 and I was told that I should be expecting my order between November 13-16 up till now I have not received it..am disappointed this is my first order with LovelyWholesale ..hope I hear from you guys soon thanks
LovelyWholesale 回复2023-11-22
Hi, sorry for any inconveniences caused to you.
There have indeed been some logistics problems recently, and we are actively communicating with logistics providers to find solutions. Whether compensation or resending, as well as urging the logistics provider to deliver, will depend on the actual situation of your package.
Since we do not have your valid contact info, we recommend that you contact customer service([email protected]) via email. We will help you solve the problem asap after receiving your email.
I ordered my clothes on Aug 25. They said I would have e them by now. My mother thinks it was a bad idea but I told her I ordered before. My name is Hannah Younger. Can you tell me where it is please?
LovelyWholesale 回复2023-09-18
Hi, We are very sorry that your package was delayed due to some problems. Your package is still in normal transit. Please wait patiently for another 3-5 days. If it has any impact on you, you can apply for some coupon compensations from customer service after the package is delivered. We will also send a tracking link to your email, please check it carefully.
was a little skeptical at first and thought my packages would never come so I contacted customer support and they helped to track where my 2nd package was asap. they came by the expected delivery date and thankfully all the clothes fit and were comfy. im a medium, everything true to size 💗 all the clothes were almost like the picture, the camo pants were more on the cheap low quality side but u get what u pay for. will be buying again 💕
where to start on this LovelyWholesale. “Lovely” isn’t the word. I feel like I got scammed and when spending almost 200 dollars. My order said it was shipped the day after I made the order. I did not receive no email. No updates but it continues to take money out of my card for the 47 dollar payments. I do not feel save with ordering from this account and Highly upset with not receiving my clothes that I was looking forward to getting. And also they don’t provide you with who it’s getting shipped from or information on where you can track your tracking number I tried ups and FedEx and the tracking number was invalid on both.
LovelyWholesale 回复2023-08-28
Hi, sorry for any inconveniences caused to you.
We have checked your order, there may be a little problem in the logistics, so that the tracking number cannot be uploaded in time. We have urged the logistics provider to verify and solve it as soon as possible. Please check the relevant tracking number and package status again within the next 24 hours.
Thanks for your understanding in advance.
Great customer service. I needed help with updating my sizes after my order processed and they responded so quickly after making the changes for me. Great customer service!!
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