I ordered from them beginning of March with a delivery date of March 17th-20th. My tracking shows my items in New Jersey sinse March 13th with no updates. It’s been over 10 days with no answers. Reached out twice. So frustrating as this was an order I placed for my cruise that leaves next weekend.
***update. 16 days now my package has been sitting with no updates. I want a refund!!!!! N202303043885497
LovelyWholesale 回复2023-03-27
Hi, sorry for any inconveniences caused to you. We can not find your order according to your current info. If the order can not get updated, we suggest you can contact our customer service([email protected]) to see whether has alternative tracking number or not. Please don't be worried, we are always be here to help you solve your problem.
I've ordered over $600 worth of merchandise my first order was March 2nd in the amount of $215 and it was promised delivery by March 18 and still nothing it's March 24 my second order was March 9 $276 and was supposed to be delivered today and nothing my 3 order March 12 $118 eta March 27 Ive order from them once before that's why I was comfortable with ordering again but at this point I want my stuff or my money
LovelyWholesale 回复2023-03-24
Hi, sorry about it. Recently, there have been some problems with our stocking logic, and it is in the process of recovery this week. We checked your orders in the background and found that they have been shipped one after another. Please wait patiently for delivery. For overdue compensation, please contact our customer service to collect after receiving your items. Sorry again for conveniences caused to you.
Customer service was great. They helped me out right away with my delivered ordered. I ordered my stuff to big and they got back to me instantly. Cute clothes just wish I ordered the correct size
Customer service responded and addressed my issue immediately. FYI my issue was that I ordered the wrong size and I contacted them before my order shipped. They changed the size for me with no problem.
I have been shopping with the company for years now and just about everything I purchased was a great fit and if it wasn’t they always made sure to accommodate me
I placed an order and never received it. Spent almost $200, waiting to hear something back from someone. This is crazy, never again! Either give me my money back or send me my things asap!
LovelyWholesale 回复2023-03-14
Hi, sorry about it, we have contacted the logistic to check your order details. May your order met some problems, we have urged the logistic to push your order. Please wait patiently, and as apology, you can contact our customer service for some compensations, sorry again for any inconveniences caused to you.
I made a mistake of putting the wrong address when I ordered some great clothes. Immediately I reached out and they fixed my problem fast. Excellent service.
Thank You
Ordered two orders one order was safe of 2-20 still haven’t received it the days are completely wrong service is horrible nobody likes to respond nobody has the correct date the other order, ordered 2-21 still haven’t received never again
LovelyWholesale 回复2023-03-13
Hi, sorry for any inconveniences caused to you.Your package shipped to you and it is in the normal transit from the logistic dynamics. Please don't be worried, we have contacted the logistic for the details, and their reply is that you can receive your package within 1 week, and we can make some compensations to you about your trouble. Hope you can understand.
Placed an order March 1 and still haven’t received anything delivery was supposed to be the 8th. I emailed multiple times they barely respond to them and just tell me it’s coming by the 11 through usps. Usps has not received anything and the 11 is tomorrow
LovelyWholesale 回复2023-03-13
Hi, sorry for any inconveniences caused to you. We check your order details, and found that your logistic met some problems, we have contacted the logistic for more details, when we receive their reply, we will contact you via email, please don't be worried, we're always be here to help you solve your problem.
This material is all cheap the pictures are nothing like what u get spent Over 800 on cheap low made trash will never shop here again and they won’t refund me
LovelyWholesale 回复2023-03-09
Hi, sorry for any inconveniences caused to you. We can not find your problematic order according to your current information. If you are unsatisfied with items you recieved, you can contact us at your conveniences, we can make compensations according to your request. Thanks for your understanding.
I haven’t received my order yet but I placed an order and my old address was in the shipping address they were very fast with helping me change it an getting it right I can’t wait to get my order thank you for the great customer service CICI
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