We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that their purchases arrived safely with secure and careful packaging. Shoppers frequently appreciate the helpful communication and smooth website navigation when searching for specific electronic components.
Some reviewers were not happy with receiving incorrect items or missing components from their packages. Others experienced unexpected delivery delays, long transit times, and unhelpful tracking updates. A few people noted that certain replacement products suffered from quality defects or failed to fit properly. Many buyers expressed deep frustration when trying to resolve these unexpected issues through customer support channels.
They were not honest on their site about what they were selling.
Edit--Thanks for the reply. I run an electronics repair company. The problem was not a lack of professional installation ability. The problem was that this screen was listed as being a touch screen.
Then four days after ordering, we received an email asking for more money if we wanted the part listed on the site. When we expressed concern about this communication, the company canceled our order.
We are happy to have the money back and very disappointed by the communication from the company.
LPScreen Online Store 回复2023-04-04
As we noticed before you ordered replacing this screen needs professional skills, and we also have made full refund to you. thank you.
Very happy with the service. I received the panel with plenty of padding inside and was well packaged.
The only problem I had was that the panel had a different pitch (0.4 mm) than the original that came with the laptop (0.5 mm). When I told customer service about this, they shipped another compatible panel the following day with no questions asked.
I had ordered one LCD Screen by order dated 2/2/23 but they sent me the wrong number & are not responding to me I look helpless & left out,please send me the correct one .
LPScreen Online Store 回复2023-02-14
Dear customer, I discussed with our shipping team and replied to you, yes, we sent wrong screen, please return it to us, we will make refund to you and your return fee. thank you
The product worked exactly as advertised. My only problem would be thst customer service was extremely hard to get in touch with and was very confusing.
After a long search for a replacement screen for my laptop I found LP Screen. They were the only company who had the exact model as the existing one available. This was quite important to me as the more readily available compatible screens I'd found all had lower specs, specifically the colour gamut, which is no good for the work I do.
Their customer service was really helpful with my initial enquiries and some follow up questions I had after I'd ordered.
Delivery took around 12 days to the UK, the screen was very well packaged and exactly as expected.
I wouldn't hesitate to recommend these guys based on my experience with them.
I've bought a screen for my laptop on November 28th 2022. I've waited for the screen to get to my country Greece for almost 2 months... The screen got here on Wednesday January 18th 2023 and what i got is a screen with half vertical lines on the screen... I want my money back asap or i will file a complaint.
I got the screen and it is FAULTY!!!
HALF OF THE SCREEN HAVE VERTICAL LINES. CAN'T YOU READ??? I WANT MY MONEY BACK!!! ASAP
LPScreen Online Store 回复2023-01-23
Hi, we have explained delivery time on detail page and shipping policy. and we also informed the clear customs of your country is very slow, please be patient.
Customer support was horrendous. They claim to have 24/7 support but it took hours for them to get back to me. Furthermore, they made a mistake with the pricing and charged me $40 more and didn't even make up for the inconvenience.
I would highly recommend this seller for their fantastic customer service
I would highly recommend this seller due to their fantastic customer service.
Long story short, I ordered a 17.3" QHD screen to upgrade my Lenovo Legion laptop. Due to the COVID situation in China, shipping took a bit longer than expected. The screen arrived in good condition and passed all of the basic screen tests.
However, the screen failed a few of the advanced screen tests that involved displaying text. It seemed that two of the vertical lines of the screen (that were about 3 pixels apart) were swapped. This issue wasn't a deal-breaker, and was only noticeable when I'm doing text/document editing. The issue is barely noticeable otherwise (when watching videos, for instance).
LPScreen quickly responded to my queries about this screen issue, and quickly sent out a new screen to me free of charge. They didn't even ask me to mail back the malfunctioning screen, because shipping would be too costly. The new screen worked perfectly, and I am very satisfied with the seller.
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