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LPScreen Online Store

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262 条评价

3.7262 条评价
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关于 LPScreen Online Store

数据更新
网站
lpscreen.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
52 条评价
差评回复率
67%(53/79 条)
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商家自述

We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.

以上内容由商家自行提供,未经平台核实。

LPScreen Online Store靠谱吗?

LPScreen Online Store(lpscreen.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 262 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:66% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 67% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that their purchases arrived safely with secure and careful packaging. Shoppers frequently appreciate the helpful communication and smooth website navigation when searching for specific electronic components. Some reviewers were not happy with receiving incorrect items or missing components from their packages. Others experienced unexpected delivery delays, long transit times, and unhelpful tracking updates. A few people noted that certain replacement products suffered from quality defects or failed to fit properly. Many buyers expressed deep frustration when trying to resolve these unexpected issues through customer support channels.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I bought a Display NE173QHM-NY2 Schermo…

I bought a Display NE173QHM-NY2 Schermo 17.3″ 40 Pins Quad HD (QHD) 2560x1440, it is arrived after about 1 month already scraped but working, i reported it and i was told to send it back, it meant waiting 1 month for it to arrive and them, then the time needed for the checks and another month to have a new one, honestly i needed it for work i couldn't wait so i kept it. After 4/5 months the display died, i sent photos and they offered me a refund of € 20, i spent about € 110. 100% negative experience.

Order Cancelled without notice

Order was apparently cancelled by LPScreen with no explanation just a credit of purchase price appearing in an email. Their reply states they emailed me several times asking for a different address. However the only emails received were billing related or general information about account access. No emails were in junk folder.

LPScreen Online Store 回复2024-12-07

We've sent many emails to you, we can't ship to PO box address. We asked you to provide a new address, but you never replied.

Bad checkout process and unresponsive to email

When I ordered a replacement screen one of the first inputs at checkout was the payment selector. Once I put this information in the order completed without me authorizing it. I wasn't able to change the other options as I wanted to. This is highly unusual process because all other e-commerce sites give you a final button to say you want to process your order. Since I couldn't recall the order, I sent LPscreen an email to ask them to cancel so I could reorder with the settings corrected. They never did.

LPScreen Online Store 回复2024-11-25

we've replied to you two times, you just pay more different price, if you don't need it, you can ask cancel your order directly.

Awful if you have a problem and never take responsibility

Firstly LPScreen managed to pack the screen so badly a camera flex was torn after being tucked behind the screen and then wrapped tightly. Secondly LPScreen sent the wrong screen even though they requested several photos of my original screen to check before sending. I appreciate mistakes happen but when they do the seller should deal with them better. If you contact them with any kind of issue they will try to blame the customer and respond with a automated reply like " Caused by human error " The fact a video and photos were supplied showing the screen being unpacked ( within 10 minutes of the parcel arriving ) doesn't seem to alter LPScreen automated reply. If you try to explain the screen was damaged when they packed it they simply reply saying " it was tested before sending ". Of course it was fine when you tested it as it wasn't damaged until packed into the box!!!! Even though LPScreen damaged the screen and SENT THE WRONG one they still expect the customer to pay for return postage from the UK to China. Not only do they expect you to post but they warn you not to use a reliable tracking method as they claim customs will destroy the faulty screen they sent. In the end I had no choice but to tal to Paypal who have provided me with a return label. If you feel the need to use LPScreen make sure you pay with a method you have some insurance with like Paypal or a Credit card. I have no doubt LPScreen will reply to this comment with their same automated reply about it being "human damage" or complaining I have opened a return case on Paypal. This is because the company CANNOT BE TRUSTED if a problem occurs.

LPScreen Online Store 回复2024-11-12

all screens will be tested before shipping, we checked your photos, this is intentional damage by humans obviously, we can exchange new screen, but you opened case on Paypal, so based on Paypal policy, you need to return it and we will make refund to you.

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