We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that their purchases arrived safely with secure and careful packaging. Shoppers frequently appreciate the helpful communication and smooth website navigation when searching for specific electronic components.
Some reviewers were not happy with receiving incorrect items or missing components from their packages. Others experienced unexpected delivery delays, long transit times, and unhelpful tracking updates. A few people noted that certain replacement products suffered from quality defects or failed to fit properly. Many buyers expressed deep frustration when trying to resolve these unexpected issues through customer support channels.
I haven't received my package yet and it seems like my card payment was cancelled last week.
LPScreen Online Store 回复2024-01-22
Dear customer, we need ot confirm the screen model for this item, so we sent the many emails to u ask the photo of the back of screen, but you didn't provide it, so we canceled your order and made full refund to you.
They told me they sell refurbished ORIGINAL Apple displays!
F#@ckin liars! They sold me fake Apple display with lower quality!
-You feel the difference when touching the Apple logo.
-The font is slightly thinner.
-The display has another color and doesn’t look as good as the original one (I have more of the same MacBook Air)
Don’t buy here!!!!!!
UPDATE JAN 17/24: Still no email from LPScreen. Maybe they sent it by normal mail by accident.
UPDATE JAN 12/24: Still no email from LPScreen Support. Refund has posted to my credit card.
CORRECTION/UPDATE Jan 10/24: Price did not change. Website was showing price in CAD the second time versus USD the first time. Still, I have not received an email from LPScreen looking for clarification on the product I ordered. All I received was an email saying the item had been refunded.
Ordered a replacement screen and was charged on my credit card $139.85. Almost 8 hours later, I received an email saying the amount was refunded and no reason was given. I went back to the website and the same screen was listed for $195.79. I emailed the company and there was no reply. I also tried to message through the chat box on the website and there was no reply there either.
Reply to lpscreens: The only emails I have from lpscreens are where the order is confirmed, the invoice, and the refund from Alexon International Limited. I have checked my Spam folder and do not see any other emails from lpscreens. I've also sent emails to support@lpscreen . com and support@pazdb . com. Neither were returned. I ordered the part at 9:44 pm my local time and you cancelled the order shortly after 5:00 am my local time. Even if your claim below were true, you would have realized the chance of me replying during sleeping hours was slim to none. Also, if the claim were true, the same product wouldn't now be for sale again on your website for significantly more money.
LPScreen Online Store 回复2024-01-10
Dear customer ,I checked your order, we didn't change the price, we canceled your order because we needed to confirm the screen model, and we sent the email to you to confirm it, but you didn't reply us.
I bought a NV156FHM-N4J but I received NV156FHM-N4K. It arrived with a rusted connector. I cleaned it and now it works. I don’t wanna get into sending it back as I have opened the screen protector to check the panels colors. Visually its very flat and dark. Yes, it is full brightness. Even after some tuning in amd adrenalin still not as I would like.
So far very slow response to emails. They sent wrong screen that flickers. The package it was sent in was also damaged.
Support has made promise to refund but now claims i need to send it back in the same damaged package...
Seems very unprofessional so far.
I will update this review depending on the response i get from the support team...
The screen arrived well packaged and it fit my computer, and works great. The delivery time was reasonable, considering it came directly from China. I'm happy with my purchase.
They asked me if I could replace the screen myself, and I responded yes I can, will take help from youtube videos. Cancelled my order and refunded my payment automatically.
Never seen such a ridiculous unprofessional behaviour anywhere else in my life. If I am paying for the part, I own it afterwards and can do whatever I want with it.
LPScreen Online Store 回复2023-12-12
you ordered Macbook screen, it's very expensive, you need professional skills to replace it, if you don't have experience, and just reference the YouTube video, if you cracked the screen while fixing it, you will ask to return it, that's a bad idea.
Received the display but it has numbers printed in no removable ink right on the display making it unusable.
The display was poorly packaged with no film protection resulting in scratches all throughout the display.
Update 12/06/23
The company falsely claims it has a protective film on the back. It only had a protective film on one side. The most sensitive side exposed was rubbing on cardboard during shipping resulting in scratches all through the display. The display is photographed under magnification to check for a film layer, which it does not have.
The company phone doesn't pick up and support emails are not checked or replied to.
Update 01/29/2024 Item returned with confirmation. After constantly emailing them for a month I received my refund.