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Lucky Hands

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关于 Lucky Hands

数据更新
网站
luckyhands.com
分类
活动与娱乐
所在地
美国
状态
待认证
近 12 个月
100 条评价
差评回复率
7%（2/27 条）
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luckyhands.com

Lucky Hands靠谱吗？

Lucky Hands（luckyhands.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 100 条用户评价，属于活动与娱乐分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 7% 的差评。数据最后更新于 2026-09-01。

用户怎么说

B
BillyBobJoe美国 · 写过 9 条评价 · 体验于 2026-06-23 ·

不处理兑换，感觉要跑路了

和你们很多人一样，我最近注意到这个网站开始提供每日优惠。 这很不寻常，因为这个网站已经开了好几年了，平时根本没有任何促销活动。 一开始一切都很顺利。网站上有明确标注的兑换时间期限，我的首次兑换也顺利处理了。 我继续购买促销商品，并在6月24日提交了兑换申请。我错过了当天兑换的截止时间，但根据他们的服务条款，我应该能在下一个工作日6月25日收到兑换。 现在是6月28日周日晚上，我仍然没有收到兑换。 我联系了客服，他们一开始撒谎说我的兑换是在下午3点后提交的，所以要走“标准”流程。 当我纠正他们并指出他们有明确定义的兑换时间限时， 他们又撒谎说我的VIP等级不够。 我是黄金VIP会员，上面明确写着下午3点前未提交的兑换将在下一个工作日处理。 总之，当一个网站同时增加销售却延迟兑换时，意味着他们即将跑路。 我强烈建议你们不要在这里充值。他们目前不处理兑换

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Jasmine美国 · 写过 2 条评价 · 体验于 2026-06-27 ·

对 W-9 验证流程很失望…

这是一条语气坚定但专业的评论，你可以发布： 我对沟通不畅以及 W-9 验证等待时间过长感到非常失望。我多次联系客服，每次都说我的案件“已转交给相关部门”。但遗憾的是，情况没有任何改变，也没有人主动联系我。一直收到同样的回复却没有实际解决方案或时间线，这让人很沮丧。如果你的账户需要验证，请做好延误和沟通不畅的准备。我希望公司能改进验证流程和客服支持，因为我确实喜欢他们的网站。

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Kristy美国 · 写过 7 条评价 · 体验于 2026-05-27 ·

最近的 Playson 锦标赛被发现…

The recent Playson tournament was found to be fraudulent. Most games posted by Lucky Hands as being part of the tournament were actually not. They were made aware of their mistake while the tournament was on going but did not want to stop it or correct their errors. A lot of people wagered a lot of money on the wrong games. I was asked by them to not say anything until their “investigation” was complete. The actually tournament games are listed in the official rules. Most games listed on all of Lucky Hands media sites are not on the official rules list. More than half the games listed they do not even carry on their site. Playing the games they listed did not count towards the tournament as they had you believe . They have simply said they do not care about their players.i have the full transcripts of all the findings and conversations with them over weeks and it is a shame. Side note: Lucky Hands has tried flagging this for being defamatory and lost. If you played in this tournament contact their support and demand a refund! After viewing the company’s response I will edit my review to show the games advertised, the games in the official rules, the games they listed which they do not even carry, and the transcripts showing the conversation. Allowing players to wager thousands of dollars knowing that those games were not in the tournament nor even available on their site is to me fraudulent. Let me also say that I do like this site. It’s easy to use and the redemptions are fast. If it wasn’t for how they operated the tournament and how they conducted their business after I would give them 5 stars. But this can’t be swept under the rug. Below is a copy of them continuing to tell me the games that they wrongly listed would actually count. They did not. Also what they asked when I wanted either myself or them to stop the tourn or post on their media about the games being wrong: 9:09 •ll 5G O := lucky_hands_2026_0... • × 11:25 AM | Harryanimal3: Well this is a big problem. I have been playing a game you listed but it is actually not part of the tournament. 11:25 AM | Harryanimal3: Thunder coins regular isn't either. That's why it didn't pop up for it. Only xxl 11:26 AM | Harryanimal3: No one else has caught in his mistake? 11:28 AM | Jhon from Lucky Hands: There's Coin Strike XXL from the qualifying games and I checked that there's only one "Coin Strike" title from Playson. I've already flagged it to the right team for proper action to take. 11:28 AM | Harryanimal3: What? 11:29 AM | Harryanimal3: You have on your site coin strike and coin strike 2 as part of it. The rules clearly state only coin strike xxl 11:30 AM | Harryanimal3: You also list thunder coins as part of it. The rules state only thunder coins xxl 11:31 AM | Harryanimal3: This is a huge deal. Check how much I have played coin strike because it is what is on your instagram 11:32 AM | Harryanimal3: What state are you licensed in? 11:34 AM | Jhon from Lucky Hands: We're already escalating this internally for review and verification. In the meantime, we recommend avoiding any game that is not displaying the tournament participation pop-up until we receive confirmation from the relevant team. We will specifically ask the team to review the discrepancy you've pointed out regarding Coin Strike, Coin Strike 2, and Thunder Coins versus the XXL versions listed in the tournament rules. We can also review your gameplay activity on the titles as part of the investigation. 11:3L Harryanimal3: You know what will happe sharing this on social media? This is the last hours of a davs dame. People have been blavina the wrona dame‹ start 9:12 - .1l 5G = lucky_hands_2026_0... • X 12:18 PM | Harryanimal3: What should I do? Post so it helps people out? Or not say anything? 12:20 PM | Harryanimal3: I'm here 12:20 PM | Jhon from Lucky Hands: Let's hold it off for now. Lucky Hands team is still working on it to see if there's any discrepancy. Don't worry we will make sure to give you an update regarding on the situation. 12:21 PM | Harryanimal3: Are you able to tell how much I've spent playing coin strike? 12:23 PM | Jhon from Lucky Hands: Let me go ahead and check on that, give me a quick moment. 12:24 PM | Harryanimal3: I guess I can hold off. That would really help your company out. They wouldn't have to start going through every single persons game play. Who said they were playing for the tournament. I can't imagine the time that would take

Lucky Hands 回复2026-06-20

Kristy， 我们对锦标赛被这样描述感到失望，尤其是在多个公开帖子中，因为此事已经过彻底审查，并非欺诈行为。 简单来说，我们在营销/社交媒体上展示的部分游戏与原始锦标赛设置中的游戏存在不匹配。感谢您指出这一点。 我们还想澄清您提到的我们要求您"不要对其它玩家说任何事"的评论。 在审查对话后，您明确询问是否应该告知其他玩家这个问题。作为回应，我们的团队回复说，在调查进行期间您可以暂缓告知，因为我们尚未确定问题的全部范围，以及受影响玩家将如何获得积分。 这不是试图隐瞒信息，而是在审查事项期间避免造成混淆。此外，官方锦标赛沟通应直接由Lucky Hands发出，以确保玩家获得准确和一致的信息。 审查完成后，我们根据两份名单发放了奖品：官方锦标赛游戏和玩家可能因营销而玩的游戏。因此，任何基于营销中展示的游戏获得名次的玩家，都会获得他们在那版锦标赛中本应获得的奖品，我们也直接通知了受影响玩家。 没有原获奖者的奖品被取消。我们只是为那些在更广泛审查下本应获得名次的玩家添加了积分。 在您告知我们此问题时，我们也审查了您的账户，并发放了与锦标赛相关的调整，以及额外的积分作为感谢您向我们指出此问题的谢礼。虽然我们理解您希望全额退款投注，但我们认为退款所有游戏并不是对所有人最公平的解决方案。 我们承认我们的沟通应该更快更清晰，并且我们已经增加了审查步骤来帮助防止此类事件再次发生。我们坚持这一解决方案和为确保公平所采取的步骤。 至此，此事已全面审查并解决，因此我们将不再进一步评论。 此致， Lucky Hands

Megan Baldwin美国 · 写过 11 条评价 · 体验于 2026-06-05 ·

太棒了

太棒了！迄今为止最好的网站之一。游戏功能方面有点让人不爽。我不确定是他们的锅还是我的锅。游戏在加载时经常出bug，或者有时候你刚中了奖励游戏或大赢时也会卡。它会把你退回到主页，这很恼人。幸运的是它会回到你离开的地方继续，但仍然很烦人。除此之外我强烈推荐。赢的钱确实弥补了这一切。我通常很有信心，如果我投入30-50美元，我一定会赢，而且可以享受兑换。哦还有兑换！！用skrill是即时的，真的是秒到账。钱在请求提交并批准的同一时刻就入账到我的账户了。10000/10强烈推荐！

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ERIC美国 · 写过 10 条评价 · 体验于 2026-06-03 ·

曾经是我最喜欢的社交…

以前这是我最喜欢的社交赌场之一，但现在网站加载要15分钟。我能忍，但今天我在玩捕鱼游戏时开始出bug，我有12个SC，所以我退出到网站主页，突然我的SC全没了，他们说这是因为投注变化，但我没改投注，甚至没打到够玩，大概1.50吧

Lucky Hands 回复2026-06-11

您好Eric， 很抱歉听到您的经历，也感谢您向我们反映此问题。我们理解玩游戏时遇到技术问题会多么令人沮丧。 我们认真对待您这样的反馈，始终希望我们的玩家在Lucky Hands上有良好的体验。我们希望进一步审查您的担忧，但不幸的是，根据您评论中提供的信息，我们未能识别出相关账户。 如果您能通过[email protected]联系我们并提供一些额外的账户详情，我们将很乐意进行调查并直接与您合作，以更好地了解发生了什么。 感谢您的反馈，我们希望很快收到您的回复。 Lucky Hands客服

paige rogers美国 · 写过 2 条评价 · 体验于 2026-05-31 ·

每次兑换要等 24 小时

还不错，但如果你兑换最低50美元，它很快就进入待处理状态，你就无法取消来添加更多。 我的在15分钟内就完成了，兑换时间很棒，但他们只让你每24小时兑换一次。 我在兑换最低50美元后赢了200多，因为谁知道他们会不会让你再赢，然后当他们允许时，你24小时内无法兑换。不像其他网站可以随时兑换多个金额。我不推荐那部分。否则网站目前还可以。 我能看到的唯一缺陷。 关于兑换的警告。

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Ds Lac美国 · 写过 13 条评价 · 体验于 2026-05-24 ·

没有其他赌场能比得上这家

人们可以随便说，那是他们的经历，但我和Lucky Hands的经历一直很好。客服在，赢钱也在，兑换的话，让我告诉你，这些人有最快的兑换速度，比我玩过的任何赌场都快。这些兑换都是即时的。他们不做太多套餐促销，但有每日奖励。当我有一些钱并且想多玩几次时，Lucky Hands是我的首选。

Lucky Hands 回复2026-06-11

谢谢DS！很高兴听到您喜欢我们的网站！

Tyler美国 · 写过 1 条评价 · 体验于 2026-05-11 ·

我玩过的最差平台，我是个…

我玩过的最差平台。我是钻石玩家，一开始就赢了一次2500美元，从那以后我连续花了1万多美元，没赢过超过200美元，这还是加上他们给我的500美元免费游玩。也别玩这个平台，他们会骗你，说谎说是随机的，这可能是真的，但那个RTP%太低了，不管是不是随机的都没用