Luggage To Ship（luggagetoship.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 102 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 78% 的差评。数据最后更新于 2026-08-10。
很棒的经历！已将它们用于多次越野运动
Hello Vipul Thank you for your continued trust in us! We're so glad to hear you've had great experiences using our service for multiple cross-country moves. It means a lot to have you as a returning customer, and we’re always here to make each move as smooth and stress-free as possible. Looking forward to helping you again in the future! Thank you Customer Service Team
使用实时聊天并与哈利交谈。他非常乐于助人，回答了我所有关于如何从海外打包行李并运送回家的问题。现在要把行李安全带回家，不要损坏。
Hello Kai Thank you for your kind words! We're glad to hear that Harry was able to assist you and answer all your questions about packaging and shipping your luggage from overseas. We understand how important it is for your luggage to arrive safely, and we’ll do our best to ensure it reaches you in perfect condition. If you need any further assistance along the way, feel free to reach out—we’re always here to help! Thank you Customer Service Team
客户支持非常有帮助！总是给出清晰的指示。在获得我需要的支持时从未感到如此小的摩擦。我想指出卢卡是非常有帮助的支持代理之一。
Hello Oeystein Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a smooth experience with our customer support and that the instructions were clear and easy to follow. We’ll be sure to pass your kind words along to Luka—he’ll be delighted to know he made such a positive impact. If you ever need anything else, we’re always here to help! Thank you Customer Service Team
我要搬出去，非常担心我的东西，我一直在寻找搬家公司，但太贵了，我没有任何大型电器或家具，只有可以装在不同盒子里的小型电器或家具。我刚刚在网上搜索，看到了行李托运，这对我来说很方便，因为他们还可以接送物品。在接机过程中我很担心，但奥利弗总是确保无论我是否完成都跟进。我感到安全并且对这项服务感到非常满意。现在，当我将东西移动到不同的状态时，我不必担心。
Hello Cynthia Thank you for sharing your experience with us! We understand how stressful moving out can be, especially when you're worried about your belongings and facing high costs from traditional moving companies. We’re so glad you found our service to be a convenient and affordable solution, and that the pickup option made things even easier for you. It’s especially great to hear that Oliver kept in touch and made you feel supported throughout the process—that kind of care is exactly what we strive for. We’re happy we could give you peace of mind, and we’ll be here whenever you need help moving your things again in the future! 🚚✨ Thank you Customer Service Team
我使用这项服务为我的旅行运送行李（双向）。 我联系了“行李托运”来完成这项任务。 我发现客户服务非常有帮助，每当我有问题时都会提供帮助。我感谢诺亚、奥利弗和亚当。 该网站很容易浏览。价格很合理。 我的行李双向安全准时送达。 我肯定会再次使用这项服务。
Hello Thank you so much for your detailed and kind feedback! We’re delighted to hear that your experience shipping your luggage both ways went smoothly. It’s great to know that our customer service team—especially Noah, Oliver, and Adam—were helpful and available whenever you needed assistance. We’re also glad you found the website easy to use, the pricing reasonable, and that your luggage arrived safely and on time. We truly appreciate your trust and look forward to serving you again on your next trip! Thank you Customer Service Team
优质的服务和出色的客户支持。我在接收运输标签时遇到了一个小问题，但 Adham 很快就解决了这个问题，立即通过电子邮件将其发送给我，在我最需要的时候节省了宝贵的时间。
Hello Rishabh Thank you for your kind feedback! We’re glad to hear that you had a great experience with our service and support. It’s especially nice to know that Adham was able to quickly resolve the issue and get your shipping label to you right when you needed it. We’ll be sure to share your appreciation with him! Thank you for your support—we look forward to serving you again. Thank you Customer Service Team
我通过搜索找到了Trustpilot。我认为它应该出现在任何搜索引擎搜索的第一个项目中。那个支持者是一个名叫“亚当”的人，他以最好的方式和耐心地指导我。谢谢
Hello Reza Thank you for your valuable feedback! We’re glad you found us and had a positive experience. It’s great to hear that Adam provided you with clear guidance and patient support—we’ll be sure to share your kind words with him. We truly appreciate your suggestion regarding search visibility and your support means a lot to us! Thank you Customer Service Team
可怕的第三者公司。联邦快递丢失了我们的包裹并且没有提供任何服务，而这些人却扣留了我们的钱。
Hello, Thank you for your feedback, and we’re very sorry for the frustration you’ve experienced. We understand how upsetting it is when a carrier issue affects your shipment. However, once a parcel is handed over to the carrier (such as FedEx), delivery and handling are managed by them directly, and any investigation or claim must follow their process. We’d like to look into this further and help you resolve it as quickly as possible. Please contact our support team with your order details so we can review the case and assist you accordingly. Thank you Customer Service Team
在预订之前，我有几个问题需要解答。我跳上了网站上的聊天热线，一分钟后我就和哈利聊天了。他非常乐于助人。回答了我的所有问题，为我提供了更多信息，让我有信心进行预订。不到5分钟就全部完成！谢谢你哈利。你是我预订的原因。
Hello Catherine Thank you so much for your wonderful feedback! We’re delighted to hear that Harry was able to assist you quickly and provide all the information you needed. It’s great to know he made you feel confident in making your booking—that’s exactly the experience we strive to deliver. We’ll be sure to pass along your kind words to Harry. He’ll be thrilled to hear this! We truly appreciate your trust and look forward to serving you. Thank you Customer Service Team
如果您重视时间和金钱，请避开这家公司。 我支付了安排在上午 10 点到下午 5 点之间的行李领取服务费用，并在我的大楼大厅等待了一整天。没有人出现。 当我联系客服时，他们声称司机来了，门童告诉我已经搬走了。这是完全错误的。我整天和门卫坐在一起，没有司机到达或与任何人交谈。 因此，要么司机从未出现并撒谎，要么公司不知道他们的承包商在做什么。不管怎样，这是不可接受的。 更糟糕的是，客服只是重复了这个虚假故事，并且拒绝承担责任。我要求对未履行的接机服务进行部分退款，他们拒绝了。 这不仅仅是糟糕的服务，而且是不诚实和不负责任的。 如果您正在考虑使用这家公司，请注意：他们可能不会出现，歪曲所发生的事情，并且仍然拒绝给您退款。 我强烈建议选择更可靠和透明的服务。 **对 LuggageToShip 的回应的回应：** 我支付了**预定接机**的费用，而不是“只要我们方便就来”的服务。这正是我被指控的原因。如果有任何可能**无法在承诺的时间范围内领取行李**，则应事先明确说明。如果我知道这一点，我绝不会为这项服务支付额外费用。我本可以轻松地付钱给别人，让他帮我自己取放它。 问题不在于行李最终能否被取走。问题是**它没有在我付款的预定时间发生**。 据我所知，联邦快递是负责实际提货的承运商，但这并不能以某种方式免除 LuggageToShip 的责任。 **LuggageToShip 是一家出售服务、拿走我的钱并聘请联邦快递来完成这项工作的公司。** 一旦订单移交，就推卸责任并表现得好像这不再是你的问题是不可接受的。 坦率地说，这似乎不是一次性的错误。这感觉就像是以前可能发生过的问题，并且很可能会再次发生，这使得缺乏问责制变得更加糟糕。 尤其令人沮丧的是，我**甚至没有要求全额退款**。我要求 **部分退款已付费的预定接机服务，但实际上并未按照承诺提供**，但即使这样也被拒绝了。 这种延迟并不是什么小不便。它给我带来了真正的问题。昨天我不得不请假只是坐着等待从未发生过的接机。今天我必须去上班，把行李放在无人看管的地方，希望最终有人能来。最重要的是，延迟取货几乎肯定会延迟我所指望的交货日期。 因此，对于任何考虑使用 LuggageToShip 的人来说：**像躲避瘟疫一样避开这家公司**。一旦他们拿到了你的钱，他们似乎就认为他们的工作已经完成了，而你则独自一人去处理错过的接机、延误以及随之而来的混乱。 如果您珍惜时间、金钱和内心的平静，请远离。
Hello Jingyang Thank you for sharing your concerns, and we’re truly sorry for the frustration this situation has caused. We understand how important it is for pickups to be handled smoothly and on time. After reviewing your case, we want to clarify that the pickup was scheduled and handed over to the carrier (FedEx), who is responsible for the physical collection process. Unfortunately, there appears to have been a failure or miscommunication on their end regarding the attempted pickup. As soon as we were informed, our team immediately followed up and rescheduled a new pickup for today to make sure your shipment is collected without further delay. We are actively continuing to coordinate with FedEx to ensure it is completed as soon as possible. That said, we absolutely understand your frustration, and we want to support you in the way that works best for you. If you prefer, we can also offer a refund of the pickup fee, or alternatively, you may choose to drop the shipment off directly at a FedEx office for faster processing. Just to clarify, we did not refuse a refund of the pickup fee; however, since we have already rescheduled a new pickup for you and the service will still be fulfilled, the pickup fee remains applicable as the service is being provided. Thank you, Customer Support Team
我丈夫刚刚在国际上取了他的包裹，他还得另外支付 81 美元才能拿到。当您通过这家公司发货时，需要在我支付发货费用之前在网站上告知这一点。我不会再使用这家公司了。我很高兴他收到了这些物品，但我知道你将支付两倍于报价的金额。运费和税费比包裹中的价格还要高，不值得。我会寻找另一家公司。我写这篇文章是为了让其他人知道购买价格并不是从你口袋里掏钱的终点
Hello, Thank you for your feedback, and we’re sorry for the frustration. The additional $81 was likely customs duties and taxes set by the destination country. Please note that all international shipments may be subject to customs fees, which are determined by local customs authorities and are not included in our shipping charges. These fees are collected directly upon delivery. We’re glad the package arrived safely, and we appreciate you sharing your experience so we can continue to improve. Thank you Customer Service Team
亚当很棒。回答了我所有的问题。非常有帮助。谢谢。
Hello Thank you so much for your kind words! We're thrilled to hear that Adam was able to answer all your questions and provide helpful support. We'll be sure to pass along your appreciation to him. Thanks again for choosing us! Thank you Customer Service Team
哈里特工非常乐于助人，并且很快就帮助我解决了我的问题。绝对推荐他们的服务！快速、实惠、受人尊重！
Hello Ambre Thank you so much for your wonderful feedback! We're delighted to hear that Harry was able to assist you quickly and effectively. It's great to know you found our service quick, affordable, and respectful. We truly appreciate your recommendation and look forward to helping you again in the future! Thank you Customer Service Team
Adam 提供优质服务，及时回答我的发货前问题
Hello Janet Thank you so much for your kind words! We're really glad Adam was able to assist you promptly and provide the information you needed before shipping. We truly appreciate your feedback and look forward to serving you again soon! Thank you Customer Service Team
Adham 在线，非常耐心地帮助我。 3次，我因为WIFI而断开连接，然后回来他仍然在那里等我回答我。 我感觉很好。 他非常耐心地等待着。
Hello Thank you so much for your kind words! We’re really happy to hear that Adham was patient and supportive throughout your experience, even with the connection interruptions. We’ll make sure to share your feedback with him—it will mean a lot! We’re always here whenever you need us 😊 Thank you Customer Service Team
约翰非常耐心，乐于助人，指导和安排我的行李的运输和交付。
Hello sherman Thank you for your kind feedback! We’re delighted to hear that John was patient and helpful in assisting with your shipment and delivery. We’ll be sure to share your appreciation with him! If you need any further assistance, we’re always here to help 😊 Thank you Customer Service Team
服务很好，行李准时送到。非常方便且易于遵循步骤。
Hello bhavana Thank you for your kind feedback! We’re delighted to hear that your luggage was delivered on time and that you found the process convenient and easy to follow. We truly appreciate your support and look forward to assisting you again 😊 Thank you Customer Service Team
沟通是最好的。哈利非常乐于助人，很有礼貌，而且很快就能提供帮助。 我的标签看起来不太清楚，他告诉我他们会在联邦快递上贴一个标签，他们确实这样做了。也算是及时送达了。
Hello JM Hetuin Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great experience with our communication and that Harry was helpful, polite, and quick to assist. We’re also glad everything was handled smoothly with the tag and that your shipment was delivered on time 😊 We truly appreciate your trust and look forward to assisting you again! Thank you Customer Service Team
易于设置和使用，价格优惠。
Hello seth Thank you for your great feedback! We’re happy to hear that you found our service easy to set up and use, along with competitive pricing. We truly appreciate your support and look forward to assisting you again 😊 Thank you Customer Service Team
对于了解如何使用这些服务非常有帮助！
Hello Melissa Thank you for your kind feedback! We’re glad to hear that you found our support helpful in understanding how to use our services. We look forward to assisting you again in the future 😊 Thank you Customer Service Team
共 102 条符合条件的评价