Hi Rosemarie,
Thank you so much for this adorable review! 🐶🧦
We’re thrilled that you loved designing your socks and that they turned out just as you hoped! Matching with your furbaby sounds like the cutest thing ever 😍🐾
We’re so happy to have made a gift that brings joy! Thanks again for your trust and support! 💖
Warm wishes,
Luna Socks Team
S
Sheila L · 写过 2 条评价 · 已认证 · 体验于 2025-07-07 ·
★★★★★
柔软舒适
柔软且非常舒适。物有所值。
Luna Socks 回复2025-07-13
Hi Sheila,
Thank you so much for your kind words! 😊
We’re happy to hear you found the socks soft, comfortable, and a great value! That’s exactly what we aim for.
We truly appreciate your support! 🧦💛
Best regards,
Luna Socks Team
C
Chenky.Corgi · 写过 1 条评价 · 已认证 · 体验于 2025-07-04 ·
★★★★★
可爱又舒适
我喜欢这个想法,我可以把 Chenky 的呆板脸放在一双袜子上。对我来说,选择使用 Chenky 的哪一张照片有点困难,因为它们在预览中看起来都很好。袜子非常舒服,很适合我。非常感谢 Luna Socks 提供的这些可爱的袜子!
Luna Socks 回复2025-07-13
Thank you so much for your adorable review! 🧦🐾
We’re thrilled to hear that Chenky’s derpy face now lives on a comfy pair of socks!
It means a lot to us that you’re happy with the fit and feel. Thanks for being part of the Luna Socks family! 💖
Warmest wishes,
Luna Socks Team
Thank you for the meowgical review! 🐾💖
We’re so happy to hear that you loved the socks and even happier that they made the purrfect gift! 😻
Thanks for being a part of the Luna Socks family! 🧦✨
Warm wishes,
Luna Socks Team
M
Mercé Girbés · 写过 2 条评价 · 体验于 2025-07-03 ·
★★★★★
非常独特的袜子
袜子真的很漂亮,而且非常好。我爱他们!
Luna Socks 回复2025-07-04
We're so glad to hear you’re happy with your socks! Knowing that our products bring a little joy makes our day. Thanks for being part of the LunaSocks community and for your lovely feedback. 💛
K
Kurt Andrei Bacani · 写过 1 条评价 · 体验于 2025-07-02 ·
★★★★★
该商品看起来很棒,值得等待……
该商品看起来很棒,值得等待。客户的支持值得赞扬。会继续支持Luna Socks。
Luna Socks 回复2025-07-13
Hi Kurt,
Thank you so much for your kind words! 🌟
We’re thrilled to hear that you’re happy with your order and that our customer support made a good impression.
Your support truly means a lot to us, and we’re so grateful to have you as part of the Luna Socks family 🧦🐾
Looking forward to delighting you again soon!
Best regards,
Luna Socks Team
A
Aileen Haußig · 写过 1 条评价 · 体验于 2025-06-14 ·
★★★★★
品质优良
质量上乘,超级舒适的袜子和如此有趣的个人风格!我订了一双,上面带着我的狗,结果比预期的要好。
热爱 Luna Socks 背后的使命,他们每次购买都会支持收容所的动物。 10/10会推荐! 🧡🐶
Luna Socks 回复2025-07-03
We’re so happy your socks turned out paw-some! 🐾 Thanks a ton for your kind words and for supporting shelter animals with us. You just made our day! 🧡
Thank you so much for your kind words! We're happy to hear the ordering process was smooth and that you loved the result. Enjoy your socks! 🧦😊
S
Snow the Furball · 写过 1 条评价 · 体验于 2025-06-28 ·
★★★★★
真的是一双又好又舒服的袜子,而且…
真的是一双又好又舒服的袜子,而且质量也很好!
Luna Socks 回复2025-06-29
Thank you so much for your kind words! 😊
We're thrilled to hear that you find the socks comfy and of great quality. That means a lot to us.
Enjoy wearing them! 🧦🐾
Luna Socks Team
Thank you for your honest feedback, and we're truly sorry for the delay in getting back to you regarding your issue.
We understand how frustrating the wait and lack of timely responses must have been. We have recently worked hard to improve communication process to make sure experiences like yours don’t happen again.
We’re grateful for your patience and hope you enjoy your socks once they arrive.
Luna Socks Team
J
Jeremia Sanchez · 写过 1 条评价 · 体验于 2025-06-26 ·
★★★★★
定制的袜子非常舒适……
定制的袜子非常舒适且独特。 💛
Luna Socks 回复2025-06-26
Thank you so much for your lovely feedback! 💛 We’re so happy to hear you find our customized socks comfy and unique, that’s exactly what we aim for. Thank you for choosing us! 🧦✨
Best regards,
Luna Socks Team
J
Jennifer Rosart · 写过 2 条评价 · 体验于 2024-12-06 ·
★★★★★
这家公司是一个骗局
这家公司是一个骗局。袜子一直没有到(现在已经 6 个月了),他们也不再回复我的电子邮件。
Luna Socks 回复2025-06-26
Hi Jennifer,
We're very sorry to hear about your experience. That’s absolutely not the level of service we aim to provide. Please reach out to us directly at [email protected] with your order details so we can look into this immediately and make it right.
Best regards,
Luna Socks Team
N
Nicole Galleta · 写过 1 条评价 · 体验于 2025-06-26 ·
★★★★★
我收到了完美的袜子……
我收到的袜子状况良好。穿着舒适。作为建议,打印清晰度和颜色可以改进
Luna Socks 回复2025-06-26
Hi Nicole,
Thank you so much for your feedback! We’re glad to hear you found the socks comfortable and received them in perfect condition. We also appreciate your honest suggestion about the print clarity and color. Our team is constantly working on improving the print quality, and your input will help us do just that.
Thanks again for choosing Luna Socks!
Best regards,
Luna Socks Team
P
Pauline Del Prado · 写过 1 条评价 · 体验于 2025-06-26 ·
★★★★★
10/10 客户服务!
他们友善地与我们联系,即使我们没有立即看到他们的消息,他们也会迅速回复,并无缝地处理我们的交易
Luna Socks 回复2025-06-26
Thank you so much for your kind words! 💛 We’re thrilled to hear that you had a smooth and positive experience with our team as we always aim to be helpful and responsive. Your feedback truly means a lot to us.
We appreciate you choosing Luna Socks and look forward to serving you again in the future!
Best regards,
Luna Socks Team
Hi there,
Wow, thank you so much for this wonderful review and for the 5 stars! 🌟 It truly makes our day to hear that you love your custom socks and that they perfectly capture your adorable Pomeranian 🐾❤️ Knowing they make you smile every time you wear them is exactly why we do what we do!
Thanks again for your kind words and for recommending us. It means the world!
Best regards,
Luna Socks Team
M
Mary Gab Cruz · 写过 1 条评价 · 体验于 2025-06-24 ·
★★★★★
超级舒适又漂亮的设计
超级舒服,柔软,设计也很可爱。
Luna Socks 回复2025-06-26
Hi Mary,
Thank you so much for your lovely review! 💜 We’re thrilled to hear that you find our socks super comfy and that you love the designs. It really means a lot to us.
Best regards,
Luna Socks Team
Hi Audrey,
Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to navigate and that you’re happy with the quality of your socks and print. Your feedback means a lot to us 💜
Best regards,
Luna Socks Team
Hello Eri,
We are truly sorry to read about your experience and understand your frustration. This is absolutely not the experience we want anyone to have with our brand.
Coco Socks is a localized version of our brand and we sincerely apologize for the lack of response and for the delay in your order — this is not acceptable, and we take it very seriously.
Please note that Luna Socks is a European brand, and we are currently working on resolving all outstanding issues linked to Coco Socks. If you still haven’t received your order or a refund, we want to make it right. Please contact us directly at [email protected] with your order number and any relevant details.
Again, we are deeply sorry for the inconvenience caused. Thank you for bringing this to our attention — your feedback is important and will help us improve.
Best regards,
Luna Socks Team
S
Sophie · 写过 2 条评价 · 体验于 2025-05-02 ·
★★★★★
袜子从未到达,没有回复
订购的袜子,还没到,多封邮件也没有回复。不要使用它们,
Luna Socks 回复2025-09-09
Hello Sophie,
We’re truly sorry to hear that your order hasn’t arrived and that you haven’t received a reply yet. This is definitely not the experience we want for our customers. We’d love to quickly look into your order and make things right. Could you please contact us directly at [email protected] with your order details?
We’ll prioritize your case and ensure you get the support you need.
Best regards,
Luna Socks Team
Hello,
Thank you for your feedback. I understand that you were charged and did not receive your order.
We sincerely apologize for the inconvenience you experienced. This is not the experience we want for our customers.
Please reach out to us directly at [email protected] with your order number. We’ll prioritize your case to find a solution as quickly as possible.
Thank you for bringing this to our attention — we’re committed to making things right.
Best regards,
Luna Socks Team