Luxe Cosmetics

Thank you for sharing your feedback. We are happy to read that you love our customer service and products, but we sincerely apologize for the shipping and fulfillment issues you experienced. We will investigate this immediately.

Thank you for your review! We are so happy to read that the lash serum is working well for you.

We are very sorry to read about your experience with the lash lift pads and the breakdown in communication. We want to look into this immediately. Could you please share your order number so we can investigate your case?

We are very sorry to read about the severe reaction you experienced on your eyelid and the difficulties you had with the silicone pads. Your health and satisfaction are very important to us, and we want to investigate this immediately. Could you please provide your order number? Once we have it, we will analyze your case and get in touch with you directly.

Thank you for the fantastic recommendation! We are delighted to read that you enjoyed the salon-quality results at home.

Thank you for sharing your feedback! We are thrilled to read that you love the lash lift kit and found the instructions clear. We truly appreciate your recommendation!

We are sorry to read that the product color did not work out for you and your daughter. We want to review your case and see how we can assist. Could you please provide your order number?

We are very sorry to read about your frustration and that you have not received your order after several weeks. We understand how disappointing this situation is. Since we cannot check your shipment status from here, we will analyze your case and get in touch with you directly. Could you please provide your order number so we can investigate this right away?

We are very sorry to read about your negative experience regarding our satisfaction guarantee and your recent foundation purchase. We want to look into this matter right away to see what happened. Could you please provide your order number? Once we have it, we will analyze your case and get in touch with you directly.

We are very sorry to read that you haven't noticed any difference or growth in your lashes while using our eyelash serum. We would like to investigate this for you. Could you please provide your order number? Once we have it, we will analyze your case and get in touch with you directly.

We are very sorry to read about the trouble you experienced when trying to cancel your order and that we were unable to find it at that time. We want to look into this right away to see what happened. Could you please provide your order number? Once we have it, we will analyze your case and get in touch with you directly.

Thank you so much for the wonderful review! We are absolutely delighted to read that you love the product. Your support means everything to us!

Thank you so much for your wonderful review! We are delighted to read that you received such quick, personalized assistance from our customer service team and that your replacement order arrived safely. Your support and kind words mean a lot to us, and we look forward to your next order!

We are very sorry to read about your experience and the issue with the items and application quantities received in your order. We want to investigate what happened with your package right away. Could you please provide your order number? Once we have it, we will analyze your case and get in touch with you directly.

Thank you so much for the wonderful review! We are absolutely thrilled to read that you love our color changing foundation, its moisturizing formula, and the quick delivery service. Your feedback means a lot to us, and we look forward to serving you again soon!

Thank you for sharing your feedback! We are happy to read that you are satisfied with your experience as long as your items arrive safely. We appreciate your support and look forward to serving you again!

We are very sorry to read about your experience with our lash lift kit and the issues you faced with the silicone pads and glue. We want to investigate this further for you. Could you please provide your order number? Once we have it, we will look into your case and get in touch with you directly.

Thank you so much for your wonderful review! We are delighted to read that our product makes you feel more confident and helps you save money. We truly appreciate your support!

Thank you so much for the wonderful review! We are absolutely delighted to read that you love the product and that our customer service team has been attentive and helpful whenever you need them. Your support means everything to us!

We are very sorry to read about the difficulties you have experienced when trying to contact us and that your emails are bouncing back. We understand your frustration regarding this matter. Since we cannot access your specific details from here, we will analyze this situation immediately and get in touch with you directly to assist you.