Luxe Cosmetics（luxe-cosmetics.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 102 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 30% 打了 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
嗨，这是我第二次向你们订购，我的包裹不完整，不幸的是没有办法联系你们，我尝试给你们发电子邮件，发短信没有人回复，我订购了 3 lashlift plus 染色，没有收到任何染色。你们的客户服务不太好
We are very sorry to read about the issue with your incomplete package and that you have not received a response to your messages. This is definitely not the level of service we want to provide, especially to a returning customer. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
刚刚收到我的第二个盒子，它改变了我的生活！作为两个孩子的忙碌妈妈，我曾经讨厌不化妆就出门，但似乎从来无法优先考虑自己。现在，有了睫毛提升套件，我可以离开家了，因为我知道我的眼睛看起来已经完成了！ 喜欢瞥见我的倒影，想着我的睫毛有多长、多卷曲、多黑。它带来了如此大的差异
Thank you so much for the wonderful feedback! We are absolutely thrilled to read that our lash lift kit has been life-changing for you as a busy mum. It is amazing to know it gives you that quick boost of confidence and saves you time in your daily routine. We truly appreciate you sharing your experience and are so happy to have you as a returning customer!
如果我能给他们零，我会的。 9周后才收到眼霜，产品不符合要求。 要求退款保证但没有得到回应。沟通不畅我不会打扰这家公司或其产品。
We are very sorry to read about the shipping delay and the communication issues you experienced. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
我很快就收到了我的产品。 该产品很棒。 我想我永远不会使用任何其他的。
Thank you so much for the wonderful feedback! We are absolutely thrilled to read that your product arrived promptly and that you love it so much. We truly appreciate you taking the time to share your experience!
订购超级简单，订单及时到达，产品一直持续可靠地提供优质产品。当最适合的时候，在家中很容易获得出色且持久的效果！
Thank you so much for your wonderful feedback! We are absolutely thrilled to read that you find it easy to order, that your products arrive promptly, and that you are getting great, long-lasting results at home. We truly appreciate you taking the time to share your experience!
我以前用过这个产品，它持续时间很长，每次效果都很完美
Thank you so much for the wonderful feedback! We are absolutely thrilled to read that you are a returning customer and that you get perfect, long-lasting results every time. We truly appreciate you sharing your experience!
我看到这个广告并想尝试一下，尤其是当他们有 2 送 1 优惠时。我看到它多次广告为“最后几天”，这很好，但事实并非如此，因为一个月后它仍然以 2 送 1 的价格出售。我只能购买 2 种颜色，尽管此选项现在已更改为让您选择 2 种颜色。广告上说 100% 退款保证，所以我觉得这是一次安全的购买。该产品很好，但中等颜色对我来说是橙色的，而且太暗了。他们给了我一些提示，我尝试过，但颜色是一样的。他们没有兑现退款保证或无条件退回产品的承诺。隐藏在其条款和条件中的是，它不适用于多件包装订单。但除了2包之外，我无法以其他方式购买。他们在广告和结帐屏幕上清楚地说了两次关于 100% 退款保证的信息。他们给了我 30% 的返利，我不得不勉强接受，因为这比没有好。 我喜欢这个产品，但它的颜色不适合我。我会再买一个来尝试正确的颜色，但当大量销售的公司在广告中做出虚假声明时，我感到很失望，而我们作为消费者对此无能为力。
We are very sorry to read about your disappointment regarding our promotion and policy terms. We appreciate your feedback about our product color and advertising, and we want to ensure your experience is properly addressed. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
我更喜欢看到我的产品的完整视觉效果，包括折扣、税费和运费（如果收费）。为了完全透明，当我尝试结账时，请不要将其他优惠放入其中……。
Thank you for sharing your feedback. We are sorry to read that our checkout process felt cluttered and lacked the transparency you expected. We highly appreciate your input regarding how we display taxes, shipping, and discounts.
他们向我发送了一份不是我下的订单 他们收了我没有下的订单的钱
We are very sorry to read about this stressful situation regarding an unauthorized order and charges. This is definitely something we want to investigate immediately. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
我希望我的评论能说明这家公司有多么出色，但我是在撒谎。我收到一封电子邮件，说明我的订单已送达。然而事实并非如此。我联系了该公司，收到一条消息，表示我会在 24-48 小时内收到回复。没有发生。我再次联系并收到一封电子邮件，其中指出我不应再发送电子邮件，否则我的消息将被放在列表的底部。没有电话号码可以拨打，现在已经一个多月了。我真的很想尝试变色粉底。也许是新的送货服务和客户服务号码。
We are very sorry to read about the delivery issues you have experienced and the frustration caused by the lack of communication. This is definitely not the standard of support we aim to provide, and we understand your disappointment, especially since you were looking forward to trying the foundation. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
Thank you so much for the wonderful feedback! We are absolutely thrilled to read that you had an easy ordering experience and that you love the product. We truly appreciate you taking the time to share your review!
我使用这个品牌已经三年多了，我很喜欢它。我在迈阿密地区做睫毛和眉毛。我的客户喜欢它。
Thank you so much for the amazing loyalty and feedback! We are absolutely thrilled to read that you have been using our brand for over 3 years and that both you and your clients in the Miami area love the results. We truly appreciate your support and your beautiful review!
我喜欢这个产品，只是需要很长时间才能到达我身边。
Thank you so much for the feedback! We are glad to read that you love the product, but we are very sorry for the long delivery time. We truly appreciate your patience and your review!
当我订购粉底时，是买一送一加上免费刷子的交易。当我的包裹到达时，它被撕裂和损坏，而且刷子也不见了。我知道这不是奢侈的错，但当我告诉他们我的刷子肯定掉了时，他们立即送了一把新的。 粉底在我脸上有魔力。 一位朋友向我介绍了它，它是我的新宠。它让我的皮肤看起来很棒而且很自然。 肯定会一次又一次地购买。
Thank you so much for the wonderful feedback! We are absolutely thrilled to read that you are loving the foundation and that it makes your skin look amazing and natural. We are also glad our team could quickly assist with the missing brush from your package. Thank you for sharing your experience, and we look forward to serving you again and again!
使用这些产品很容易。说明简单易懂。磷
Thank you so much for the feedback! We are glad to read that using the products was easy and that you found the instructions simple and easy to follow. We truly appreciate your review!
没有评论..🥰🥰🥰👏
Thank you so much for the love! We are absolutely thrilled to read your kind reaction and truly appreciate you sharing your support with us. 🥰🥰🥰👏
买了这个套件真的很有希望，但是睫毛胶没有让我的睫毛粘住，使它毫无用处。当我在 6 月 15 日发送电子邮件要求退款时，我只收到了自动回复，并且即使发送了 6 封电子邮件也没有收到任何回复。尝试向美国客户服务发送电子邮件，在一封回复电子邮件后被退回。截至目前（7 月 10 日）尚未得到建设性回应。浪费了不到 30 英镑。
We are very sorry to read about the difficulties you have experienced with the lash glue and the frustration caused by the automated responses and communication issues. This is definitely not the standard of support we aim to provide. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
我喜欢这个产品！我亲爱的说的第一句话是“你今天看起来很漂亮”
Thank you so much for sharing such a sweet compliment! We are absolutely thrilled to read that you love the product and that it brought such a wonderful reaction from your honey. We truly appreciate your beautiful review!
多效润唇膏的提升和紧致效果令人惊叹。 我怀疑如此柔软和简单的东西能否改善我眼下浮肿的黑眼圈，但我错了。 真的有效！
Thank you so much for the wonderful feedback! We are absolutely thrilled to read that you are loving the lift and firm multi balm and that it has made such a great difference for your under-eye area. We truly appreciate you taking the time to share your results with us!
不要订购！ 我从 Luxe 买了一套睫毛提升套件，这是我买过的最糟糕的东西。它损坏并完全毁了我的睫毛。我总共给客户支持发送了 4 封电子邮件，但没有人主动联系。他们为自己高效的客户服务团队感到自豪，这是完美的。如果您正在考虑从 Luxe 订购，请再考虑一下。他们的产品质量很差，会破坏你的功能，最重要的是，他们会让你鬼魂。诈骗公司。
We are very sorry to read about the experience you had with our product and that you did not receive a response to your emails. This is definitely not the level of support we want to provide. Could you please provide your order number? We will analyze your case and get in touch with you directly to assist.
共 102 条符合条件的评价