企业入驻搜索写评价分类关于
简体中文English
商业服务

mademine.com

商家已认领

113 条评价

2.7113 条评价
写评价

关于 mademine.com

数据更新
网站
mademine.com
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
5 条评价
差评回复率
98%(63/64 条)
是 mademine.com 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

MadeMine is a personalized gifts drop shipping company that was founded in Q4 2022. We are committed to providing our customers with the highest quality personalized gifts at an affordable price. We offer a wide variety of personalized gifts, including jewelry, apparel, home decor, and more.

以上内容由商家自行提供,未经平台核实。

mademine.com靠谱吗?

mademine.com(mademine.com)在 OK.one 的综合评分为 2.7 分(满分 5 分),基于本站收录的 113 条用户评价,属于商业服务分类,口碑较差。评价两极分化:44% 给出 4 星及以上,同时 55% 打了 1 星;商家回复了 98% 的差评;近 12 个月新增 5 条。数据最后更新于 2026-10-25。

用户怎么说

Great products & customer service.

I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production times are reliable, and orders are fulfilled smoothly. It’s been a solid partner for my business, and I appreciate how easy they make the customization process.

Dodgy scammer company

Dodgy scammer company, they rip you off with cheap nasty items, they make them wrong and charge you to fix. AVOID!!!

mademine.com 回复2025-01-02

Nikki, we extremely sorry this about the incident and the connection issues you have had. Can you clarify which order it was? We would like to understand which product you were not satisfied with the quality of. We will compare to go for improvement.

No local customer support hours; Horrible shipping times

First, this company does not offer support during business hours in the US. They are located in Hong Kong, which is anywhere from 13 to 16+ hours ahead of the US, making their support hours when we are winding down for the evening or sleeping. Second, the amount of time for an order to get from order placed to received by my customer is taking a lot longer than what MadeMine has on their website (we are at 4 days overdue, and the order has been in the same status for 5 days now). Third, they are refusing to refund my money on an item that is lost. Update: they credited my account for the lost item, but they are not allowing me to withdraw the money. Fourth, the company messaged me and asked me to remove my review on Trustpilot.

mademine.com 回复2024-12-25

My friend, there has been some misunderstanding between us. About the parcel you mentioned, it has been delivered, because of the delayed delivery due to the logistic blockage during the Black Friday, we are trying our best to urge the logistic, and now the parcel is delivered. At the same time, we have also compensated you with a refund. When a customer initiates a demand for a chargeback, we don't go about withholding the customer's money, we work with our customers in good faith. We hope this unpleasant experience is understood by you. At the same time, we will improve the areas where we fall short. About the working hours you mentioned, we have arranged customer service duty seven days a week, as long as the customer message information, the next day at work will certainly be properly handled and replied to, and strive not to delay the customer's message. Above, again, I apologize to you, please feel free to contact our customer service, our customer service will do our best to solve for you.

Exceptional Service and Quality Products - Highly Recommend MadeMine!

I am thrilled to share my positive experience with MadeMine! The customer service has been nothing short of excellent. Joy, in particular, has been incredibly helpful, addressing all my questions promptly and with great patience, especially when it came to making modifications to my orders. Her dedication to customer satisfaction is truly commendable. In addition, I have received extremely positive feedback from all my customers. They have commended both the quality of the products and the efficiency of the shipping process. It’s truly comforting to know that my customers are satisfied with their purchases. A big thank you to the team for producing such high-quality items!. Overall, I am really, really happy with MadeMine and the outstanding service they provide. I highly recommend them to anyone looking for a reliable and customer-focused company. Thank you, MadeMine, for making my experience so wonderful!

If I could give zero stars I would

If I could give zero stars I would. I've had to refund three orders this week. They take so long to ship. I've been waiting for three days for them to help me with the expected time frame on an order. They are destroying my business reputation. I am just trying to make sure people are getting their products. I shut it down before they get it shut down for me. So many unhappy customers and they won't refund me. When the reason everyone wants a refund is they are not shipping properly. Avoid them I wish I had!

mademine.com 回复2024-11-20

Hello my friend, we should have probably had a misunderstanding before. The order we have contacted you and refunded you. We are responsible for any delays caused by our reasons and we will take care of it to the end. Hope to get your understanding.

大家还看了