Maga

Hello Curtis, We’re truly sorry to hear about your experience and for the delay that led to this frustration. Over the past months, our printing facility encountered unexpected production issues which unfortunately caused delays in fulfilling some orders. At the moment, our website is also temporarily down due to system maintenance, which may have made it more difficult to access updates. Please rest assured that this is only temporary and our team is actively working to restore it as soon as possible. Our team is currently working through the printing queue and preparing orders for shipment as quickly as possible. Once an order is staged for shipping, a confirmation email with tracking information is automatically sent. Our Customer Support Team remains active via email and is reviewing all pending inquiries. If you’ve already reached out, please know that your message is in our queue and we will respond as soon as possible. We sincerely apologize for the inconvenience and truly appreciate your patience as we work through these issues and continue fulfilling orders. Thank you for giving us the opportunity to make things right. MAGA Customer Service Team

Hi Kenneth, We sincerely apologize for the extended delay with your order. Earlier this year our printing facility experienced production issues which created a backlog of orders. We understand how disappointing this delay must have been and truly appreciate your patience. We’re happy to share that production has now resumed, and our team is actively working through orders in the queue. Can you please give me your order number so I can check the status and give you more information about it. Thank you for giving us the opportunity to resolve this for you. Maga.com Shop Customer Service Team

Hi G, We sincerely apologize for the extended delay with your order. Earlier this year our printing facility experienced production issues which created a backlog of orders. We understand how disappointing this delay must have been and truly appreciate your patience. We’re happy to share that production has now resumed, and our team is actively working through orders in the queue. Can you please give me your order number so I can check the status and give you more information about it. Thank you for giving us the opportunity to resolve this for you. Maga.com Shop Customer Service Team

Hi Tyson, We’re truly sorry to hear about your experience and for the delay that led to this frustration. Over the past months, our printing facility encountered unexpected production issues which unfortunately caused delays in fulfilling some orders. At the moment, our website is also temporarily down due to system maintenance, which may have made it more difficult to access updates. Please rest assured that this is only temporary and our team is actively working to restore it as soon as possible. Upon checking, your order for the Hoodie, Shirts and Stickers are currently in the printing queue, and our team is actively working through pending orders to have them completed and staged for shipping as soon as possible. Our Customer Support Team is still actively assisting customers via email and reviewing all pending concerns. If you have already reached out to us, please know that your message is in our queue and we will respond as soon as possible. We sincerely apologize for the inconvenience and truly appreciate your patience as we work through these issues and continue fulfilling orders. Thank you for giving us the opportunity to make things right. MAGA Customer Service Team

Hi Brent, Miss Liberty here, Customer Service Manager for Maga.com Shop. Your order are being printed and should be stage for shipping in the next few days. I also want to confirm that your refund has already been processed on our end. Refunds typically take 3–5 business days to appear depending on your bank or payment provider, so I kindly ask you to check with them regarding the status. Over the past few months, our team unfortunately experienced several challenges including production delays and technical issues with our system and website, which affected our usual processing timelines. I sincerely apologize for the inconvenience and frustration this has caused. Please know that we are committed to making this right and improving our service moving forward. Our Customer Service Team remains available via email should you need any further assistance. We truly appreciate your patience and the opportunity to resolve this for you. Miss Liberty MAGA.com Shop

Hi Kellie, We sincerely apologize if it seemed like your messages were not answered promptly. Due to the production delays we experienced earlier this year, our support team received a significantly higher volume of inquiries than usual. However, we want to assure you that our team is actively responding to customers and working to resolve every concern. Our Customer Service Team has reached out to you via email to provide assistance and updates regarding your order. We are currently undergoing a website technical issue and will be back online soon. We truly appreciate your patience and thank you for giving us the opportunity to make things right. Customer Service Team MAGA.com Shop

Hi Matthew, We’re very sorry to hear that this situation has led to that impression. We want to assure you that we are a legitimate small business and we take concerns like this very seriously. Earlier this year our printing facility encountered unexpected production issues which unfortunately caused delays with some orders. These issues have now been resolved and we are actively working through the printing queue. Please send us your order number so we can check and it's status the production queue, and our team will send you an update once it is staged for shipping. Our website is also temporarily unavailable due to system maintenance, which may have made it more difficult to access updates. Our support team remains available via email and is actively responding to customers. We sincerely apologize for the delay and appreciate the opportunity to make this right. MAGA Customer Service Team

Hi Mel, We sincerely apologize for the delay and understand how frustrating this situation must be. Our printing facility recently experienced unexpected production issues that impacted the timeline of some orders. These issues have now been resolved and we are actively working through the backlog. Please send us your order number so we can assist you further with the status of your order. Our website is also temporarily down for system maintenance, which may have made it difficult to access updates. Our support team remains available via email. We appreciate your patience as we work to resolve this. MAGA.com Shop Customer Service Team

Hi, Thank you for bringing this to our attention, and we sincerely apologize for the experience you’ve had. May I ask for your order number with us so we can pull your information to further assist you. Our printing facility encountered production issues earlier this year that caused delays with some orders. We understand how frustrating this must be and we truly regret the inconvenience. Our team will be reaching out to you via email to assist you directly and discuss the best way to resolve this, whether that is prioritizing your order or assisting with a refund request, once we have you r order information. We appreciate your patience and the opportunity to make this right. Customer Service Team — MAGA.com

Hi Jon, Earlier this year our printing facility experienced unexpected production issues which unfortunately delayed some orders. We want to sincerely apologize to all customers affected by this. We are happy to share that the issue has now been fully resolved and our team has resumed printing and shipping orders again. Our Customer Service Team is actively working with customers via email to ensure every order is fulfilled as quickly as possible. We truly appreciate the patience and support of our community. Customer Service Team Maga.com Shop