Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at [email protected] and include your order information. Please also provide us with a video/photo of the issues you are experiencing.
We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
K
Kristian R.美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
客户服务确实缺乏
客户服务确实缺乏，响应缓慢，并且实际上并没有尝试解决您的问题。他们未能在其网站上遵循自己的政策
Major Fitness 回复2026-08-03
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at [email protected] and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at [email protected] and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
M
Morgan K美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
他们提供了一件免费 T 恤而不是退货
*更新*由于使用更换零件进行了额外的故障排除，史密斯机杆仍然极不平衡（一侧更重）。这似乎是一个众所周知的问题，因为我在许多论坛上注意到了有关它的评论。无论在哪里，这不仅仅是不喜欢，而是安全问题。我们给Major Fitness发了电子邮件（总是在工作时间之外回复，因为它不是美国本土，因为该网站看起来是根据发布的时间），我们被问到1.为什么我们想回来。首先，有 35 天不问问题的政策，所以这并不重要，但坦率地说，机器不安全。 2. 他们为我们提供了一件 T 恤、免费的及膝护套，并且购买价值 3,000 美元的机器可以享受 50 美元的折扣，以便保留而不是退货。根据该响应，机器已被拆卸，放回到原来的板条箱中，并准备好退回装箱单。一百万年内，一件免费 T 恤和 50 美元的折扣永远无法弥补对仍无法正常工作的全新机器进行故障排除所需的时间。
我们大约一个月前收到了机架，但史密斯机部分无法正常工作。杆的左侧明显比右侧重，这不安全，即使发送了一些替换零件，我们也无法找出问题所在。在机架上花费如此多的钱确实令人失望，而且它无法正常工作，而且除了通过电子邮件之外，修复它的资源也有限。
Major Fitness 回复2026-08-03
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at [email protected] and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
我们最近购买了Major Fitness B52 Pro，经过几个月的使用，我可以自信地说它超出了所有人的预期。从最初的购买到专业的安装和日常使用，这是我们为家庭健身房所做的最好的投资之一。
我们在伊朗危机的不确定时期下了订单，不幸的是，这导致了 B52 Pro 和一些配件的运输延误。虽然延误完全超出了 Major Fitness 的控制范围，但真正令我印象深刻的是他们处理这种情况的方式。他们的客户服务团队非常出色。我发送的每封电子邮件都得到及时、专业的回复，并提供有关我的订单的详细更新。他们对当前事件的影响保持透明，并努力让客户在整个过程中了解情况。他们的沟通和对客户满意度的承诺让我相信我的订单得到了良好的照顾。
Major Fitness 还通过全国安装网络的试点项目提供专业组装和安装服务。安装团队准时到达，友好、知识渊博且高度专业。他们组装整个系统时非常注重细节，确保一切都正确对齐和安全，回答了我的所有问题，并在离开前清理了每一个包装。整个体验非常顺利，超出了我的预期。
使用 B52 Pro 几个月后，我对它的印象比安装它那天还要深刻。在每次锻炼过程中，框架都非常坚固、稳定且坚如磐石。即使举起较重的重量或进行缆绳练习时，也没有明显的晃动。重型钢结构、高品质表面处理和光滑的滑轮系统使其具有您期望在商业健身房中找到的设备的感觉。
我最欣赏的是 B52 Pro 旨在与您一起成长。它包括精选的配件，并且有许多附加附件可用于随着您的训练目标的发展来扩展系统。无论您专注于力量训练、功能性健身还是整体调理，B52 Pro 都能在紧凑的空间内提供令人难以置信的多功能性。
几个月后，我可以诚实地说我对这个系统非常满意。随着时间的推移，构建质量已经证明了自己，一切都继续顺利运行，今天的设备感觉和第一天一样坚固。很明显，Major Fitness 在 B52 Pro 的工程和构造上投入了大量的心思，每次我锻炼时，质量都是显而易见的。
从出色的客户服务和良好的沟通，到专业的安装和优质的产品，Major Fitness 自始至终都提供了卓越的体验。
我强烈向任何寻求耐用、多功能且可扩展的家庭健身房的人推荐 Major Fitness B52 Pro。如果您正在寻找商业品质的结构、出色的客户支持以及安装数月后仍会感到兴奋的设备，那么 B52 Pro 是一个出色的选择。我绝对会向朋友和家人推荐 Major Fitness，并且会毫不犹豫地再次从他们那里购买。
Major Fitness 回复2026-08-03
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
D
Daniel美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
良好的客户服务
客户服务很好，一切都及时完成，效果很好👍
Major Fitness 回复2026-08-03
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
S
Steven美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·
★★★★★
交货快
交付快速、易于组装、坚固且重型。对我的家和家人来说是一笔巨大的投资。这个健身房做到了这一切！
Major Fitness 回复2026-08-03
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
M
Max Pitney美国 · 写过 1 条评价 · 已认证 · 体验于 2025-08-25 ·
★★★★★
脆弱且廉价
Major Fitness 回复2026-07-28
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at [email protected] and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Dear Valued Customer,
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
