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爱好与工艺品

Mark's Tickets

101 条评价

4.1101 条评价
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关于 Mark's Tickets

数据更新
网站
markstickets.com
分类
爱好与工艺品
所在地
United States
状态
待认证
差评回复率
32%(7/22 条)
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Mark's Tickets靠谱吗?

Mark's Tickets(markstickets.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 101 条用户评价,属于爱好与工艺品分类,口碑良好。20% 的评价为 1 星,差评比例偏高;商家回复了 32% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Dwaine Barclay · 写过 1 条评价 · 体验于 2024-03-19 ·

第一次使用马克的门票(很棒的经历)

到目前为止,我在丹佛找到了肯尼·切斯尼 (Kenny Chesney) 最便宜的门票,我在 20 分钟内收到了门票,并将它们放在我的 Apple 钱包中。现在是马克门票的超级粉丝。

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Dean Pappas · 写过 1 条评价 · 体验于 2023-11-19 ·

不敢相信“惊喜”费用

不敢相信“惊喜”费用。哪里说超过20%了??购买 250 美元即可获得 69 美元。虚幻...

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Doug Redding · 写过 1 条评价 · 体验于 2023-11-07 ·

非常具有欺骗性的网站

非常具有欺骗性的网站。隐藏所有费用,直到填充您的信用卡信息后。避免。

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Chipper Gronholm Roswellnative · 写过 3 条评价 · 体验于 2022-09-17 ·

非常专业、高效

Mark's Tickets 回复2022-11-29

Hi Chipper, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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CPetroff · 写过 3 条评价 · 体验于 2022-11-18 ·

便于使用

便于使用。很棒的门票。

Mark's Tickets 回复2022-11-29

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

K
Kelly · 写过 1 条评价 · 体验于 2022-09-16 ·

简单的!

门票立刻就到了!超级简单!

Mark's Tickets 回复2022-11-21

Hi Kelly, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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SStarnes · 写过 1 条评价 · 体验于 2022-11-15 ·

优质的客户服务

卓越的客户服务。之前发表过一星评论,在公司老板联系我并竭尽全力纠正问题后,我回来谦虚地纠正了这个问题,结果证明这是 Ticketmaster 而不是 Mark’s Tickets 的问题。发现问题后,马克斯花了几周的时间来解决这个问题,但这似乎不是一件容易的事。我非常欣赏这样的客户服务水平,Marks Tickets 非常是一家五星级公司!

Mark's Tickets 回复2022-12-04

Hi SStarnes, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. Thank you again for your order and continued support of Mark’s Tickets. I was very happy to help, and glad your issue was resolved. Enjoy your event! Thank you! Mark Owner – Mark’s Tickets

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Kevin Jenkins · 写过 3 条评价 · 体验于 2022-11-01 ·

这很快而且非常简单

这很快而且非常容易。最好的购票网站。

Mark's Tickets 回复2022-11-21

Hi Kevin, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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Lynn Bayus · 写过 2 条评价 · 体验于 2022-10-17 ·

我拿到票了!

我购买了卢克·库姆斯的门票。 我的门票已于 22 年 10 月 19 日通过电子邮件承诺给我 22 年 10 月 20 日星期四,仍然没有票。我昨天打电话,他们告诉我那天就能拿到票。 我在活动前 6 小时收到门票。它们是很好的座位,不是我订购的,但我们非常喜欢表演!

Mark's Tickets 回复2022-11-21

Hi Lynn, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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Nick · 写过 1 条评价 ·

门票与描述不符,无客服

购买了门票,但后来发现该门票不适合他们所显示的类别。无法与任何人交谈以让他们纠正问题。 同样的门票仍在错误/误导性类别中出售。 打了 4 次电话,但无法接通,只是被告知在活动临近时再回电,即 3 个月后 2/2022 更新惊喜没有门票...

Mark's Tickets 回复2021-11-16

Customer was refunded in full.

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Cheryl · 写过 1 条评价 ·

有史以来最糟糕的经历!

有史以来最糟糕的经历! 我去参加一场比赛,无法下载门票,并提前打电话解决这个问题,但没有成功。 我没能参加比赛,一张票花了200多美元。 我永远不会再使用这个网站。 客服表示会回电,但从未回电。 活动结束后第二天我收到了一封电子邮件。 太可笑了。

Mark's Tickets 回复2021-10-14

Hi Cheryl, You ordered tickets on 10/5/21 and were sent the tickets via email on 10/6/21. 2 hours prior to the event you called our automated system and requested the tickets be sent again. So they were sent again via email 2 hours before the event started. We have records of proof of transfer via email 4 days prior to the event and 2 hours prior to the event.

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Doog · 写过 1 条评价 ·

太棒了……对于……

存根中心只有垃圾票……对于一个小标记,我通过标记贴纸获得了前排。电子门票在 20 分钟内就送达了,体育场里的每个人都在说“哇,你是怎么得到这些座位的”。

Mark's Tickets 回复2022-11-21

Hi Doog, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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Brad · 写过 2 条评价 ·

您无法通过电话联系此...

您无法通过电话联系该公司。他们不会回复电子邮件。他们给我的去年购买的红队门票优惠券昨天过期了。他们向我收取 24 美元一张票来尝试购买新票。当时他们不会退还我的钱,我对此表示同意,以为我会购买其他门票,而不知道他们在哄抬费用。 该公司联系我后,问题很快得到了解决,而且他们非常乐于助人。谢谢。

Mark's Tickets 回复2022-11-21

Hi Brad, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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Vince S. · 写过 1 条评价 ·

糟糕的客户服务体验

我在一月份购买了门票,观看三月中旬湖人队的比赛。当然,由于covid-19,比赛被取消了。七月,我被告知我将获得退款。然而,我被告知金额将减去“运费”。在我买票之前,这些信息从未向我透露过!我通过电话与代表购买了它们,我收到了 3 封确认电子邮件,其中没有提及任何有关退款时将扣除的运费! 当我联系客户服务人员,告知他们我应该全额退款,因为我从未收到过运费扣除的通知时,我收到的回复是“非常感谢您的询问。我们不会在简单确认您的订单或向您提供送货说明的电子邮件中重申我们的取消政策。但是,我们会在必要时重申这些政策,例如在推迟和最终的取消电子邮件中。”合法的业务让客户在购买时了解所有可能的退货费用!不会在未来的“推迟和最终取消电子邮件”中“重申”! 我不会再使用 Marks Tickets,并且会根据他们如何克服运费问题来警告任何人。

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Jerry Goldman · 写过 3 条评价 ·

嘿,谢谢你提供的优质服务。

嘿,谢谢你提供的优质服务。一切都按承诺进行,所以不能抱怨!

Mark's Tickets 回复2022-11-21

Hi Jerry, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets

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Juliet · 写过 3 条评价 ·

混乱

这家公司不知道他们在做什么。 每个员工都有态度,您实际上会收到每个人不同的反应。非常不专业。不会推荐给敌人。

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Darcy · 写过 2 条评价 ·

客服花了一分钟,但很快就解决了❤

更新:2020年4月16日 今天,我购买 CMA 音乐节门票的金额已存入我的信用卡中。我正在将我的评论从 1 星更改为 4 星。我非常感谢 Marks Tickets 认识到这是一个前所未有的时代,我对他们致以最崇高的敬意。 谢谢。 花费 1490.00 美元购买 CMA 音乐节门票。由于新冠肺炎 (COVID-19) 疫情,活动被取消。但 Mark's Tickets 声称该活动已“推迟”到 2021 年 6 月,因此他们不必退款。这是一年一度的活动,2021 年 6 月的 CMA 音乐节已经计划好了,没有推迟,而是在 2020 年取消。大多数票务代理机构都让客户可以选择退款或保留明年的座位。马克票务公司以这种方式开展业务,令人非常沮丧。 回复后编辑: 如果 2020 年 CMA 节活动“重新安排”到 2021 年 6 月...2021 年 CMA 节是什么时候? 重新安排意味着移至新日期......那么 2021 年 6 月现在有 2 个 CMA 音乐节吗???无论您如何措辞,2020 年的 CMA 盛典都不会举行,这意味着它被取消了。您的企业因不退还客户的钱而感到羞耻。尤其是在这次疫情这样的时期。可怕的商业行为。

Mark's Tickets 回复2020-04-09

We are a resale marketplace, we have absolutely no say in the rescheduling and cancelling of events. This is up to the box office or venue. If it is cancelled we will 100% refund you and every customer who purchased tickets. This is a standard practice in the secondary market. The seller who sold your tickets was already paid for the tickets, and they already paid the venue/box office for the tickets. Unless the venue gives them their money back, there isnt a course of action for you to get your money back. I am truly sorry about this, however, this is the case with hundreds of events right now, and we are doing our absolute best to make sure every customer issue is handled in the best possible way. The event was rescheduled. Your tickets are valid for the new date. This is a venue/performer decision that has nothing to do with our company. The seller was already paid by us for this sale. We are a resale marketplace, as all do in the industry there is a all sales final policy. If an event is cancelled, you get a full refund. If an event is postponed, your tickets are still valid for the new date. Coronavirus Update To our valued customers: We are continuing to monitor the development of the COVID-19 pandemic and working hard to minimize its impact on our customers, partners, and employees. Our preparations are focused on the need to ensure the health of our community and the continuity of our business activities. While we all love live events and experiences, we remain mindful of the general health of our community and especially individuals in high-risk groups. This communication is designed to answer your questions about what happens if your live event is canceled or postponed. Our industry-leading guarantee continues to protect your every purchase, and nothing about this situation has or will change that. If your event is canceled, we will notify you as soon as possible. You may have the option of accepting a voucher good for 120% of the value of your original purchase, less applicable delivery fees - valid for one year from the date of acceptance. You will also have the option of accepting a refund of your original purchase price, less applicable delivery fees. If your event is postponed or rescheduled, rest assured that your ticket will be honored on the new date of the event. Our customer support team is ready to answer any questions you may have. Sincerely, Your Customer Care Team

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RebelBoutique · 写过 2 条评价 ·

新冠疫情导致我有一场演出……

新冠疫情导致我的演出门票被推迟一年,而且他们不会退款。不提供选择其他节目或信用券的优惠。 更不用说最初购买时发生的哄抬物价了。不会再使用这项服务!

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Jorge Castro · 写过 1 条评价 ·

我从这个网站买了票,但从未收到票

我从这个网站买了票,但从未收到票。我不得不在售票处购买新票,价格更高。 MArk的票退款一直拖了很久,我不得不打几次电话,等待时间很长...... 由于我等待的时间太长,我浪费了太多时间并在活动开始后才进入活动。

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mohamed bousetta · 写过 1 条评价 ·

好的

世界上好一个人

Mark's Tickets 回复2022-11-21

Hi Mohamed, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets