First Time Using Mark's Tickets (awesome experience)
By far the most inexpensive tickets I found for Kenny Chesney in Denver and I received my tickets within 20 minutes and placed them right in my Apple Wallet. Huge Fan of Mark's Tickets now.
About Mark's Tickets
Data updated- Website
- markstickets.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 32% (7/22)
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Is Mark's Tickets legit?
Mark's Tickets (markstickets.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 32% of negative reviews. Last updated 2026-08-10.
What people say
Can't believe the "SURPRISE" fee
Can't believe the "SURPRISE" fee. Where did it say that it was over 20%?? $69 on a $250 purchase. Unreal...
Very deceiving site
Very deceiving site. Hides all the fees until AFTER your credit card info is populated. Avoid.
Very professional and efficient
Reply from Mark's Tickets2022-11-29
Hi Chipper, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
Easy to use
Easy to use. Great tickets.
Reply from Mark's Tickets2022-11-29
Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
Easy!
Tickets arrived instantly! Super easy!
Reply from Mark's Tickets2022-11-21
Hi Kelly, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
SUPERIOR Customer Service
Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!
Reply from Mark's Tickets2022-12-04
Hi SStarnes, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. Thank you again for your order and continued support of Mark’s Tickets. I was very happy to help, and glad your issue was resolved. Enjoy your event! Thank you! Mark Owner – Mark’s Tickets
This was quick and very easy
This was quick and very easy. Best site for ticket buying.
Reply from Mark's Tickets2022-11-21
Hi Kevin, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
I got the tickets!
I purchased Luke Combs tickets. My tickets were promised to me via email on 10/19/22 On Thursday 10/20/22 and still don’t have tickets. I called yesterday and they told me I will get tickets that day. I received tickets 6 hours before event. They were good seats, not what I ordered, but we enjoyed show immensely!
Reply from Mark's Tickets2022-11-21
Hi Lynn, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
Tickets not as desribed, no customer service
Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months 2/2022 UPDATE SURPRISE NO TICKETS...
Reply from Mark's Tickets2021-11-16
Customer was refunded in full.
Worst EXPERIENCE EVER!
Worst EXPERIENCE EVER!! I traveled to attend a game and could not download ticket and called ahead of time to solve this issue and was unsuccessful. I could not enter for the game and spent 200+ dollars on one ticket. I would never use this site ever again. Customer service said they would call back and never did. I received an email the day after the event. So ridiculous.
Reply from Mark's Tickets2021-10-14
Hi Cheryl, You ordered tickets on 10/5/21 and were sent the tickets via email on 10/6/21. 2 hours prior to the event you called our automated system and requested the tickets be sent again. So they were sent again via email 2 hours before the event started. We have records of proof of transfer via email 4 days prior to the event and 2 hours prior to the event.
Fantastic …for a…
Stub hub had only garbage tickets…for a small markup I got front row through markstickets. E-tickets were delivered in 20 minutes and everyone at the stadium was like “whoa how did you get those seats.”
Reply from Mark's Tickets2022-11-21
Hi Doog, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
You cannot get through by phone to this…
You cannot get through by phone to this company. They will not respond to an email. The voucher they gave me for reds tickets that I purchased last year expired yesterday. They were charging me 24$ a ticket to try and purchase new tickets. At the time they would not refund me my money which I was ok with, thinking I would purchase other tickets not knowing they were price gouging on fees. Once I was contacted by the company this was resolved very quickly and they were very helpful. Thank you.
Reply from Mark's Tickets2022-11-21
Hi Brad, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
Bad Customer Service experience
I purchased tickets in January to attend a Lakers game in mid-March. Of course, due to covid-19, the game was cancelled. In July I was informed that I would be getting a refund. However, I was told the amount was going to be minus a "delivery fee". That information was never revealed to me BEFORE I bought the tickets! I purchased them on the phone with a representative and I was sent 3 confirmation emails, and NONE of them mentioned anything about a delivery fee that would be deducted in the event of a refund! When I reached out to customer service to inform them that I deserved a full refund because I was never notified of a delivery fee deduction, here is the response I received "Thank you very much for your inquiry. We would not reiterate our cancellation policies in emails that are simply confirming your order or providing you with delivery instructions. However, they were reiterated where necessary, such as in the postponement and eventually, cancellation emails." Legitimate business lets the customer know of all possible return fees AT THE TIME OF PURCHASE! Not "reiterated" in future "postponement and eventually, cancellation emails"! I will not be using Marks Tickets again and would caution anyone based on how they got over regarding the delivery fee.
Hey, thank you for a great service.
Hey, thank you for a great service. Everything went as promised so can't complain!
Reply from Mark's Tickets2022-11-21
Hi Jerry, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets
Mayhem
This company has no idea what they are doing. Every employee has attitude and you will literally receive a different response from each individual. Very unprofessional. Would not reccomend to an enemy.
Customer Sevice took a minute, but came around ❤
UPDATE: 4-16-20 Today my credit card was credited with the amount I spent on the CMA festival tickets. I am changing my review from a 1 star to 4 star. I very much appreciate Marks Tickets recognizing that these are unprecedented times and they have my utmost respect. Thank you. Spent $1490.00 on CMA festival tickets. Event was canceled due to COVID-19. But Mark's Tickets is claiming that it is "postponed" until June 2021 so they don't have to refund. It's an annual event, the June 2021 CMA festival was already planned, it's not postponed, it's canceled for 2020. The majority of ticket agencies are giving customers the option to refund or keep the seats for next year. Very frustrating that Mark's Tickets is conducting business in this manner. Edit after response: If the CMA fest 2020 event is "rescheduled" for June 2021... when is the CMA fest 2021? Rescheduled means moved to a new date....so is there now 2 CMA festival in June 2021??? No matter how you try to word it, the CMA fest for 2020 is NOT happening which means it is CANCELLED. Shame on your business for not refunding your customers' money. Especially in a time such as this pandemic. Terrible business practice.
Reply from Mark's Tickets2020-04-09
We are a resale marketplace, we have absolutely no say in the rescheduling and cancelling of events. This is up to the box office or venue. If it is cancelled we will 100% refund you and every customer who purchased tickets. This is a standard practice in the secondary market. The seller who sold your tickets was already paid for the tickets, and they already paid the venue/box office for the tickets. Unless the venue gives them their money back, there isnt a course of action for you to get your money back. I am truly sorry about this, however, this is the case with hundreds of events right now, and we are doing our absolute best to make sure every customer issue is handled in the best possible way. The event was rescheduled. Your tickets are valid for the new date. This is a venue/performer decision that has nothing to do with our company. The seller was already paid by us for this sale. We are a resale marketplace, as all do in the industry there is a all sales final policy. If an event is cancelled, you get a full refund. If an event is postponed, your tickets are still valid for the new date. Coronavirus Update To our valued customers: We are continuing to monitor the development of the COVID-19 pandemic and working hard to minimize its impact on our customers, partners, and employees. Our preparations are focused on the need to ensure the health of our community and the continuity of our business activities. While we all love live events and experiences, we remain mindful of the general health of our community and especially individuals in high-risk groups. This communication is designed to answer your questions about what happens if your live event is canceled or postponed. Our industry-leading guarantee continues to protect your every purchase, and nothing about this situation has or will change that. If your event is canceled, we will notify you as soon as possible. You may have the option of accepting a voucher good for 120% of the value of your original purchase, less applicable delivery fees - valid for one year from the date of acceptance. You will also have the option of accepting a refund of your original purchase price, less applicable delivery fees. If your event is postponed or rescheduled, rest assured that your ticket will be honored on the new date of the event. Our customer support team is ready to answer any questions you may have. Sincerely, Your Customer Care Team
Covid caused a show I had tickets to be…
Covid caused a show I had tickets to be postponed for A YEAR and they will not refund. No offer to pick a different show or a credit voucher. Not to mention the price gouging that occurred at original purchase. Will not use this service again!
I purchased tickets from this website, never got my tickets
I purchased tickets from this website, I never received the tickets. I had to purchase new tickets at the box office, with higher price. The refund from MArk's tickets took for ever, I had to call a couple of times with long waiting time... I lost too much time and got into the event after it had started because of all the time I waited.
Nice
Nice one on the world
Reply from Mark's Tickets2022-11-21
Hi Mohamed, Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses! I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets. Thank you again for your order and continued support of Mark’s Tickets. Thank you! Mark Owner – Mark’s Tickets