we design and sew replacement ikea sofa covers – sofas slipcovers, armchairs slipcovers, chairs slipcovers– pillows slipcovers and other textile supplements. We offer you a unique product, meeting your requirements and choices, custom, hand-made with o...
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the materials, noting that the fabrics feel durable while successfully giving their old furniture a completely refreshed look. Shoppers also appreciate the quick shipping times, helpful customer service support, and the convenient availability of free fabric samples before making a final purchase.
However, some reviewers were not happy with the fit, mentioning that certain slipcovers felt too loose, difficult to tuck in properly, or simply unsuitably sized. A small portion of buyers also experienced unexpected delivery delays or noted that communication regarding shipping updates could have been handled much better.
The cover was too small for the ikea furniture I bought it for. I wrote to the company and sent them pics but they did not reply.
Masters of Covers 回复2022-05-04
Dear Ximena,
thank you for your feedback. We apologize for this inconvenience. It seems like we have not received any of your emails. Please check if the spelling is correct. I kindly ask you to contact us via contact form through our website https://mastersofcovers.com/contact/ and we will resolve this situation as soon as possible.
Wrong measures. The back rest is perfect, although the seat is 2.5cms longer than it should. The quality is great and would have ordered more if you had gotten the measures correctly. Luckily I order only one as a trial.
Masters of Covers 回复2022-04-20
Dear Lidia, thank You for Your feedback.
If You have experienced any inconveniences, the cover was to big or was made with a defect I would kindly ask You to contact Us through Our website contact form or directly via email – [email protected]. We will make sure to resolve any problems that might have appeared. If the issue is the effect of Our mistake, We will make sure that You receive the proper cover as soon as possible. We are happy that You are satisfied with Our quality, all the more I encourage You to write to Us, so We can work it out and make Your sofa look perfect!
I never received my second fabric swatch. Or maybe I never received the first one. I think it's also stupid that I was not able to add more than 1 of the same swatch to my cart. Placed two swatch orders a week apart because I never received a confirmation email and after I did it the second time, I never got one for that either. I am still waiting on the other swatch that I ordered.
Masters of Covers 回复2022-04-20
Thank You for Your feedback.
We offer free samples, that’s why there is a limit. We have available fabrics per square meter on Our website if needed. Every order is followed by a confirmation email. We send samples every Wednesday and Saturday (twice a week). We use Postal Services and every package has its own tracking number – so customers may be up to date with their shipment status. If You hadn’t received any emails, they would have landed in Your SPAM folder. It happens sometimes. We have no influence over this. I apologize for any inconveniences caused by this situation. If You have any questions, please don’t hesitate to contact Us through Our website form or directly via email – [email protected].
Delivery, fit , colour excellent.
Cover fabric was different to the sample fabric, however colour was the same.
Masters of Covers 回复2022-05-19
Dear John, we apologize for this incident and we thank you, for turning our attention towards the issue. We will look into that. We improve our products and services every day. Thank you very much for your feedback.
Good product that brought back to life an old couch! Totally worth the price, the mint velvet i chose looks great and the delivery was quick. The only problem is that the covers are a bit oversized for my sofa's cushion.
Masters of Covers 回复2022-04-20
Thank You for Your feedback!
We are extremely happy that You like Our cover! There might be a chance that Our products don’t perfectly fit pillows in older sofa models as they tend to wear out. If You have any doubts or questions I highly encourage You to contact Us through website form or directly via email – [email protected].
Decent quality of material and fitting. However the sofa back pillow cover fitting is off. The sofa back pillows are kinda oblong shape but the pillow is stitched in square shape.
Masters of Covers 回复2022-04-20
Thank You for Your feedback!
We are glad that You are satisfied with Our cover! If You have any doubts or any issues appeared, please don’t hesitate to contact Us through website form or directly via email – [email protected].
I haven’t received my slipcover or any updates re: progress
I have not received my slipcover, nor have I been informed (even after asking) as to the status of my order - other than it was received and payment was charged to me. So far, not happy.
Masters of Covers 回复2022-03-29
Hello, thank you for your comment. We are very sorry to hear that you are not happy with our customer service. If you have questions regarding your order, we are always happy to assits you via email or telephone. The infomration you provided is not sufficient for us to find the specific order you are refering to. We will be happy to provide the necessary information regarding your order if we know your order numer.
Our office is located in Poland and it is opened from 9 – 5 Central European Time. This means that we might not be able to answer all emails immediately. However, we do reply within 48 hours of receiving them. It may also happen that our reply may be allocated to the spam folder rather than your inbox. Sadly, there is not much we can do about it. We kindly ask you to check this folder in your e-mail inbox if you have not received a reply from us within 48 hours of sending the e-mail.
When it comes to orders, they are currently all shipped on time and there are no delays. Our company specialises in making custom orders. It means that we start producing a cover after an order has been placed. The proces may takes between 1 and 3 weeks. When the product is ready for delivery to the courier, a tracking number is sent. The delivery time from the moment of shipment from our branch takes 3 to 7 days. The order summary and the estimated delivery date can be found in the confirmation e-mail that is sent immediately after placing an order. If you have placed your order in the last three weeks, you can expect an e-mail with a tracking number from us in the near future. The order will certainly be delivered on time. If you have any questions, please contact us by phone, e-mail, Facebook or Instagram.
After 2 months if unanswered emails, they cancelled my order.
Masters of Covers 回复2022-02-17
We sincerely apologize for this situation. Our customer service agent mistakenly understood that you would like to cancel your order. We would like to take care of your order immediately and offer a discount as an apology. We will send you an e-mail with the details and we will be very pleased if you would like to use our offer again. Therefore, please check the SPAM folder. It often happens that important e-mails from us end up there.
We apologize once again and best regards,
Masters of Covers Team
I ordered a Snug Fit cover for IKEA FRIHETEN in premium velvet and wow, what a transformation! The fabric is so much more pleasant to touch and feel than the original (that was badly damaged by a cat by the way). It cost me almost half the price of a brand new sofa but I guess the better material justifies it. The only small complaint, I wish there were pre-cut holes in all places where the bolts and screws go, I had to cut the material myself and wasn't very happy with how that went.
EDIT:
Unfortunately the colour has faded after less than 2 years of use due to exposure to sunlight, so I'm not excited about the quality after all.
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