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Masters of Covers

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269 条评价

4.5269 条评价
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关于 Masters of Covers

数据更新
网站
mastersofcovers.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
106 条评价
差评回复率
100%(19/19 条)
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商家自述

we design and sew replacement ikea sofa covers – sofas slipcovers, armchairs slipcovers, chairs slipcovers– pillows slipcovers and other textile supplements. We offer you a unique product, meeting your requirements and choices, custom, hand-made with o...

以上内容由商家自行提供,未经平台核实。

Masters of Covers靠谱吗?

Masters of Covers(mastersofcovers.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 269 条用户评价,属于家居与园艺分类,口碑优秀。88% 的评价为 4 星及以上,4% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the materials, noting that the fabrics feel durable while successfully giving their old furniture a completely refreshed look. Shoppers also appreciate the quick shipping times, helpful customer service support, and the convenient availability of free fabric samples before making a final purchase. However, some reviewers were not happy with the fit, mentioning that certain slipcovers felt too loose, difficult to tuck in properly, or simply unsuitably sized. A small portion of buyers also experienced unexpected delivery delays or noted that communication regarding shipping updates could have been handled much better.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Received item as described except…

Received item as described except colour was not "mocha" as I assumed based on website. Still brow, just different tone. Need patience to pull cover over foam. Overall a good experience with seller.

Masters of Covers 回复2023-07-10

Thank you for your feedback and for sharing your experience with our sofa covers. Regarding the color discrepancy you mentioned, any confusion may be caused because colors can appear differently on various screens, and it can be challenging to accurately represent them online. That's why we strongly recommend ordering our free fabric samples before making a purchase. The samples allow you to see the actual material and its true color in person, helping you make an informed decision about your purchase. In addition, we understand that pulling the cover over the foam can require some patience and effort. Our covers are designed to fit snugly for a tailored look. We appreciate your understanding and hope that the end result provided the desired fit and protection for your armchair. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out at [email protected].

I ordered the premium velvet because I…

I ordered the premium velvet because I have a cat, and even though it's holding up well, it's already starting to show some scratch marks. It's also a bit loose, but it's not that noticeable.

Masters of Covers 回复2023-04-28

Thank you for your feedback! There might be a chance that our products don’t perfectly fit cushions in older sofa models as they tend to wear out. We will forward your note to our Team. Thank you for helping us improve our product. If you have any doubts or questions I encourage you to contact us through website form or directly via email – [email protected].

Fit almost great

Fit almost great , took for awhile to take ikea sofa measure as comunícate back and forth as measure was different that proposed by my model. When product arrived still a bit loose (but I haven’t washed yet) but corner cover was not fit quite great, because it’s under sit no much visible. Overall support was good and responsive, I’m happy about product and looks good. Planing to order additional one, once I washed received one to see if size needs to be adjusted.

Masters of Covers 回复2023-04-05

Thank you for your feedback! We are happy that you like our cover. We try to communicate with our customers as efficiently as possible. There might be a chance that our products don’t perfectly fit cushions in older sofa models as they tend to wear out. Also, we will forward your note to our Team. Thank you for helping us improve our product. If you have any doubts or questions I encourage you to contact us through website form or directly via email – [email protected].

Nice quality, just wish the straps worked

The cover is really nice and fit great, however the velcro straps were not long enough to reach under the seat cushions. We ended up just stapling the cover down but it would've been nice if the straps were the correct size so that the covers could remain removable for easy washing. Over all a pretty good purchase.

Masters of Covers 回复2023-03-13

Thank you for taking time to leave us a review. We are happy that you like your new covers! Also, we will forward your note to our Team. Thank you for helping us improve our product.

I really like the covers

I really like the covers. They took a little longer than most orders to arrive I think maybe a few weeks. And they're just a little bit on the loose side but I absolutely love the velvet and overall they are at least as good as what I'd hoped for

Masters of Covers 回复2023-02-20

Thank you for leaving a review. Our orders are handmade, and we take our time in caring for every detail of the covers, therefore the production process may seem a bit longer than a regular one. We will forward your remarks to our Team.

Delighted with my new covers

Delighted with my new covers, it gives a new lease of life to my arm chair and it’s a more sustainable option than replacing the chair. Colour of the covers is as shown on website. The fit is good overall, just a tiny bit short around the legs but should stretch. Good service, would definitely recommend it.

Masters of Covers 回复2022-10-31

Thank you for taking time to leave us a review. We are happy that you like your new covers! Also, we will forward your note to our Team. Thank you for helping us improve our product.

The covers are very well mde

The covers are very well made and look very good. The only issue was that the Velcro straps that keep the cover in place were too short. This was an easy diy fix, but it seems that some odd the measurements may have been off during manufacturing. Would be 4.5 stars if it was possible. Would definitely still recommend the covers to anyone.

Masters of Covers 回复2022-10-12

Thank you for taking your time to leave us a review. We are happy that you are satisfied with your covers! Also, we will forward your note to our Team. Thank you for helping us improve our product.

A good cover with a few little niggles

Cushion covers were perfect with well made zips but the cover for the sofa didn’t fit quite as well and it was missing quite a few Velcro strips. It was difficult to tell once everything was put together but wear and tear on the sofa over the next few years may mean that the fabric will rip in the places where it doesn’t fit properly.

Masters of Covers 回复2022-09-15

Thank you for your feedback, we are glad you like the covers. We will pass along your opinion to our Team.

Terrible quality and terrible customer service

I ordered replacement covers for two poang chairs. The pillows had the snaps put on backwards. The chair covers had velcro put on three inches too low. If you compare it to our IKEA covers, the mistakes are obvious. We asked Master of Covers to correct their mistakes, and they keep asking for more pictures despite my sending them pictures and extensive explanations. Horrible customer service. Do not buy from them. In response to your message; I did contact customer service and submitted photos before submitting the review. The problem had nothing to do with size. The pillow cases would have been fine but the snaps were backwards and impossible for anyone to use, despite the model. I also submitted photos of the chairs before you started work. When I received the covers and discovered the errors, I immediately emailed and customer service acknowledged receipt of my photos showing the mistakes. I not did hear anything for a week, so I followed up and customer Service said Masters of Covers needed even more pictures because Masters of Covers didn’t think anything was wrong.

Masters of Covers 回复2022-08-30

Dear Debora, thank you for your review. We apologize for this incident. Poang armchair offered by IKEA is a model that comes in various versions. The cover will look differently depending on the country of its origins and the year it was manufactured. The differences are slight but from the point of view of the production company, these details are significant enough for a cover to fit or not fit perfectly for a given armchair model. Our company requests pictures of the defective covers, so our customers don’t need to return the product to us. Thanks to them our team may assess the claim, and find a solution. It makes the whole process much faster. We hope our explanation helps you understand that our intentions are well-based, and the proposed mechanism saves you the time of receiving the correct cover. Again, we are very sorry for this situation.

I mistakenly purchased the wrong color…

I mistakenly purchased the wrong color covers and wanted to return and buy a second set in the correct color. I mailed the originals back in late June and they arrived in Poland customs on August 20, 2022. They are still in customs over a month later. I have continually asked customer service to help by contacting customs to inquire as to what the issue is. I don't speak the polish language so can't contact customs and speak to them. BUYER BEWARE. If something goes wrong with your order it's very expensive to ship back and customs can keep your package indefinitely. I'm now out $215 US for covers and $100 US for shipping. Very disappointed with the help customer service has given to me.

Masters of Covers 回复2022-08-30

Dear Janice, thank you for your review. We apologize if additional waiting time caused you some unnecessary stress. Please note that our team has contacted the Custom Clearance Office in Poland several times. At this point we are waiting for the packages to be cleared at the border. We have no influence over the time it takes to process the packages. We issued a claim to speed things up when you contacted us. When the package arrives, we will issue a refund.

IKEA Friheten Sofa Bed cover

I bought the cover for the sofa bed part of the ikea Friheten sofa couch. Love the cover. Don’t like that it does not include instructions on how to put on the cover and there are no videos online on how to properly do so either. Also, there’s no piece of fabric included to apply to the base of the sofa bed part so that the original sofa cover can be seen when the sofa bed part is pulled out.

Masters of Covers 回复2022-08-18

Thank you for your feedback. Our instructions are available on our website (https://mastersofcovers.com/instructions-for-putting-the-cover-on-friheten-sofa-bed/), and on our YouTube channel (https://www.youtube.com/watch?v=NSX_jSldSHc&t=157s). We work on decreasing the usage of paper, so we have decided to put all instructions online. Everything you need can be found on our website (https://mastersofcovers.com/blog/). Thank you for your suggestions, we will act upon it.

Requested samples

Requested samples. Easy to order and no cost, so very pleased. Only quibble is time it takes to arrive.

Masters of Covers 回复2022-08-11

Thank you for your feedback! Our samples are sent via mail, and usually it takes between 2 and 4 weeks to arrive. We apologize if that cost you any inconvenience.

Very good product

Very good product, fits very well (after some pulling and stretching) and the couch looks like new. The instructions, and identification of pieces, could be better.

Masters of Covers 回复2022-07-07

Thank you for your feedback. Based on your review we are introducing an improvement. We also have a YouTube video, showing how to put the cover on a similar sofa. We are glad you are satisfied with our covers!

I did not try it yet

I did not try it yet Because I will rénovâtes soon But I an sure It's all ok ..... I will get back 2 U if something goes wrong Thank

Masters of Covers 回复2022-06-21

Hello Andre, thank you for your feedback. We assure you, after you start using our covers, the experience will be worth those 5 stars :)

Order mistake by factory.

Unfortunately our order wasn't correct when we received it. One redeeming factor was the ability to correct the order swiftly and therefore inconvenienced us minimally. The covers that were correct are very well made and we are very pleased.

Masters of Covers 回复2022-06-21

Hello Brian. It’s our pleasure that you are satisfied with the outcome. It’s always great to hear that our covers make people happy. Once again, we apologize for this situation.

I tried to reach out about returns

I tried to reach out about returns but did not hear back. How am I able to return this product?

Masters of Covers 回复2022-05-11

Dear Christie, thank you for your contact. We apologize for this inconvenience. We confirm that we received your message. We have responded to you in an email on 9th of May at 2:02pm CEST. We kindly ask you to check your mail again. Unfortunately, sometimes our emails land in SPAM folders. If you are not able to find our email, please check the SPAM folder. In order to process your complaint we kindly ask you to reply to our message.

Good covers

Good covers, the only thing that would make them better is if they had padding inside like the IKEA originals

Masters of Covers 回复2022-05-19

Dear Stacey, thank you for your feedback. We are happy you like our cover. As for the padding - that is a great remark. Thank you. Your opinion is very important to us and we will definitely consider introducing it into our product selection.

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