Thank you so much for your wonderful review! We're thrilled to hear that you found the ordering process easy and that you were happy with the timely delivery and packaging. It’s great to know our mats helped bring your framing projects to life! We truly appreciate your kind words and look forward to helping with any future projects. Thanks again for choosing us!
W
Willetta Grady · 写过 1 条评价 · 体验于 2024-09-06 ·
★★★★★
品质优良
品质优良,很高兴收到专业材料。
Matboard and More 回复2025-01-12
Thank you for your kind words! We’re thrilled to hear that you’re pleased with the quality of our materials. It’s always our goal to provide professional-grade products that bring satisfaction to our customers.
We appreciate your support and look forward to serving you again in the future!
Thank you for reaching out and sharing your concerns. I apologize for any confusion or frustration regarding your recent order and the shipping charges.
I’ve looked into your order and see that you opted for express shipping with a guaranteed delivery date of September 6th. While the shipping cost was higher to ensure delivery by that date, I understand it took a week to arrive, which can be disappointing if you were expecting a faster timeline.
We take all feedback seriously and strive to provide clear and fair pricing for our services. I’m sorry if there was a misunderstanding about the shipping method used, and I apologize for any inconvenience this caused.
Please let me know if there’s anything else I can do to assist you, and thank you for bringing this to our attention. We value your business and want to ensure you have a positive experience with us.
Thank you so much for your kind words and for choosing us again for your framing needs! We’re thrilled to hear that you found our site easy to use and that our frames and mats perfectly fit your prints. Providing affordable and beautiful framing solutions is what we strive for, and it’s wonderful to know we’ve met your expectations. We look forward to helping you with any future framing projects!
Thank you so much for your wonderful review! We’re thrilled to hear that you continue to be impressed with the quality of our mats and our customer service. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations. We truly appreciate your support and look forward to continuing to provide you with quality products and excellent service. If there’s anything else we can do for you, please don’t hesitate to reach out!
P
Pet G · 写过 2 条评价 · 体验于 2024-08-26 ·
★★★★★
关于……的极好的电话服务
有关变更的优质电话服务! 立即通过电子邮件发送确认信息!
Matboard and More 回复2024-08-30
Thank you for your feedback! We’re delighted to hear that you had a positive experience with our phone service and that the confirmation email was sent promptly. We strive to make every interaction as smooth as possible, and it’s great to know we hit the mark. If you need any further assistance or have more questions, feel free to reach out.
Thanks again for your kind words!
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re consistently satisfied with the size, quality, and shipping of our mats and display bags. It’s wonderful to know that we’re meeting your expectations every time you order. Your continued support means a lot to us. If there’s anything else you need or if you have any questions, please don’t hesitate to reach out.
Thank you again!
Thank you for your feedback! We’re glad to hear that you found the shipping fast and the product quality good. We appreciate your comments about the thickness of the mats and will take this into consideration for future improvements.
We apologize for any confusion you experienced with the ordering process, especially regarding out-of-stock items. We’re continuously working to improve our system and your feedback is invaluable in helping us enhance the experience for all our customers.
If you have any other concerns or need further assistance, please feel free to reach out. We look forward to serving you again!
Thank you for your support!
M
Mads · 写过 1 条评价 · 体验于 2024-08-09 ·
★★★★★
强烈推荐
正是我订购的,过程快速简单!
Matboard and More 回复2024-08-30
Thank you for your feedback! We’re pleased to hear that the process was fast and easy, and that you received exactly what you ordered. If you have any other needs or questions, feel free to reach out. We look forward to your next order!
Thank you!
Thank you so much for your kind words and for being a loyal customer! We’re delighted to hear that you’ve been consistently pleased with the quality of our mats and the customization options we offer.
We’re also glad that we could quickly resolve the issue with your damaged mat and make the process hassle-free for you. Your satisfaction is our top priority, and we appreciate your support and trust in us.
If you ever need anything else or have any questions, don’t hesitate to reach out. We look forward to continuing to serve you for years to come!
Thanks again! :)
Q
Que Duong · 写过 1 条评价 · 体验于 2024-07-31 ·
★★★★★
简单且高品质
简单又高品质!该网站可以轻松定制垫板,快速收到订单,质量一流。会再次订购!
Matboard and More 回复2024-08-30
Thank you for your great review! We’re thrilled to hear that you found our website easy to use and that you’re pleased with the quality of your mat board. It’s wonderful to know that everything met your expectations and that you received your order quickly. We look forward to serving you again in the future!
Thanks again for your support!
C
C.C. Chang · 写过 1 条评价 · 体验于 2024-07-23 ·
★★★★★
很棒的工作。
Matboard and More 回复2024-08-30
Thank you! We’re glad you’re happy with the work. If you need anything else or have any questions, don’t hesitate to reach out. We appreciate your support!
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Paul Anderson · 写过 2 条评价 · 体验于 2024-07-27 ·
★★★★★
产品很棒
产品很棒,正是我订购的!
Matboard and More 回复2024-08-30
Thank you for your feedback! We’re thrilled to hear that the product was exactly what you ordered and met your expectations. If you have any more needs or questions, feel free to reach out. We look forward to serving you again!
Thank you!
We’re sorry to hear about the issue with the frame size and the difficulties you experienced with our return policy. We aim to provide accurate products and a smooth return process, so it’s disappointing to learn that we fell short in this case.
To address the issue, please contact us directly at [email protected] with your order details. We will work to resolve the matter, whether it’s arranging a replacement or finding a suitable solution.
Thank you for bringing this to our attention. We hope to resolve this to your satisfaction.