Hi Belinda,
Thank you for sharing your feedback. We are delighted to hear that you found the MDHair program easy to start and manage, that the pricing feels right for you, and that your hair already feels great. It is wonderful to know that your experience has been both smooth and positive.
Every journey is unique, and our medical experts can review your case at [email protected] to ensure you continue seeing the best possible results.
S
Subadra Mahamalage · 写过 1 条评价 · 体验于 2026-07-27 ·
★★★★★
我没有收到订单
我没有收到订单。那我该如何回答你的问题
MDhair 回复2026-07-31
Hi Subadra,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about not receiving your order and would love to be of help.
Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at [email protected] so they can assist you further.
Hi DA, we sincerely apologize for the disappointment you've experienced with both your progress and the communication from our support team. Your feedback is incredibly valuable, and we're sorry that we did not provide the timely attention and guidance you were expecting throughout your journey. Please email us at [email protected] so we can investigate what happened and assist you further.
c
customer · 写过 2 条评价 · 体验于 2026-07-10 ·
★★★★★
我刚刚开始使用你们的产品并且......
我刚刚开始使用你们的产品,听说它们非常好,我希望它们能帮助我改善头发问题。
MDhair 回复2026-07-26
Hi there, we're so glad you've started your MDhair journey, and we appreciate you sharing your first impressions! We hope your experience lives up to your expectations and delivers meaningful improvements for your hair over time. Whenever you need us, reach out at [email protected].
Hi Allison,
Thank you for sharing your feedback. We understand how discouraging it can feel not to see changes in hair volume or growth right away, and we appreciate your honesty about your experience with the supplements. Please know that visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern.
For tailored guidance on adjusting your regimen, our medical experts at [email protected] are available to review your case and provide personalized recommendations.
K
Kiera Church · 写过 1 条评价 · 体验于 2026-07-26 ·
★★★★★
良好的沟通
良好的沟通,按时到达,我使用的时间还不够长,还没有注意到任何差异!
MDhair 回复2026-07-27
Hi Kiera, thank you for taking the time to share your experience! We're delighted to hear that your order arrived on time and that you had a great experience with our communication, and we hope you'll start seeing positive results with continued use. If you need any help along the way, just email us at [email protected].
Hi Nara, thank you so much for sharing your wonderful experience with us! We're truly delighted to hear that MDhair has helped strengthen your hair and made such a meaningful difference for you, especially after everything you've been through. If you ever need support, don’t hesitate to contact us at [email protected].
Hi Susan, we're grateful that you took the time to share your experience, and we're sincerely sorry for the frustration this has caused. We understand your concerns regarding the return policy and appreciate your feedback as we continue working to improve our customer experience. We'd appreciate the opportunity to review your case, so please reach out to us at [email protected].
Hi Christy, thank you so much for your thoughtful review! We're delighted to hear that our team could provide the responsive and kind support you deserved, and we truly appreciate your patience as you continue your MDhair journey. If you need any help along the way, just email us at [email protected].
c
customer · 写过 3 条评价 · 体验于 2026-07-25 ·
★★★★★
我开始注意到一些值得注意的……
我开始注意到一些显着的变化,这给了我希望和信心,让它发挥作用
MDhair 回复2026-07-26
Hi there, thank you for sharing your encouraging progress with us! We're thrilled to hear you're already noticing positive changes, and we hope your results continue to build, bringing you even more confidence throughout your hair care journey. If you need any help along the way, just email us at [email protected].
M
Maryse Palardy · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
使用所有推荐的产品 6 周后……
使用所有推荐产品 6 周后,我的脱发明显恶化。
MDhair 回复2026-07-27
Hi Maryse, we're truly sorry to hear that your hair shedding worsened after six weeks of using the recommended products, and we understand how discouraging that must feel. While hair growth journeys can vary from person to person, we'd like the opportunity to better understand your experience and review your case. Please reach out to us at [email protected] so we can check your situation and assist you further.
Hi Thomas, thank you so much for your thoughtful feedback! It's wonderful to know you're already seeing positive early results with healthier-looking hair and promising hairline growth, and we truly appreciate your understanding regarding the shipping delay. Our team is happy to help! You can email us at [email protected].
Hi Elle, we're sincerely sorry that your experience did not reflect the level of service we strive to provide. We appreciate your candid feedback regarding the delivery, customs charges, product expectations, and your interaction with our support team, and we'll ensure your comments are shared with the appropriate team for review. For any further assistance, please contact our team at [email protected], and we'll be glad to help.
Hi Jeff,
Thank you for sharing your feedback. We are delighted to hear that your MDHair routine using the liquid, capsule, and mix has been easy to follow and that you are already having a positive experience after two weeks. It is wonderful to know that your regimen is fitting smoothly into your daily routine.
Your success inspires us, and our team at [email protected] is here to provide ongoing care and guidance as you move forward.
B
Brandi Meyerhoff · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
没有看到任何变化
MDhair 回复2026-07-25
Hi Brandi,
Thank you for sharing your feedback. We understand how important visible improvements are and want to reassure you that hair treatments often take consistent use over several months before full results can be seen. It is encouraging that you are staying committed to your regimen, and we are here to support you along the way.
We would love to help you through this process. Please reach out to our medical experts at [email protected] for personalized recommendations.
Hi Jane,
Thank you for sharing your feedback. We are glad to hear that you find the MDHair products easy to use and that they fit smoothly into your daily routine without leaving your hair sticky or heavy. We also understand how important visible new growth is, and want to reassure you that results typically require consistent use over several months before becoming noticeable. It is encouraging that you are committed to continuing your regimen, and we are here to support you along the way.
Every journey is unique, and our medical experts can review your case at [email protected] to ensure you continue seeing the best possible results.
Hi Edward,
Thank you for sharing your feedback. We understand how important clear instructions are when starting a new regimen, and we appreciate your commitment to using the customized serum and supplement daily. It is normal to have questions about how often to use the shampoo and peptide oil, and we want to make sure you feel confident in your routine.
We would love to help clarify your regimen. Please reach out to our medical experts at [email protected] for personalized recommendations.
Hi G Smith,
Thank you for sharing your detailed feedback. We are glad to hear that after just under a month you are already noticing baby hairs beginning to grow around your forehead, and that the shampoo, scalp serum, and capsules are working well for you without unwanted side effects. While new growth typically takes several months to become more visible, these early signs are encouraging and show that the regimen is beginning to make a positive difference.
Consistency is key, and our team at [email protected] is here if you would like tailored guidance for your regimen.
Hi Jenny, thank you for taking the time to share your honest experience. We're thrilled that MDhair has been easy to incorporate into your daily routine and that you've already noticed less shedding, which can be an encouraging early sign of progress. Our team is happy to help! You can email us at [email protected].