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美丽与健康

KilgourMD

61 条评价

3.861 条评价
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关于 KilgourMD

数据更新
网站
kilgourmd.com
分类
美丽与健康
所在地
United States · Wilmington
状态
待认证
近 12 个月
61 条评价
差评回复率
100%(17/17 条)
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KilgourMD靠谱吗?

KilgourMD(kilgourmd.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 61 条用户评价,属于美丽与健康分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Karen Pedersen · 写过 1 条评价 · 体验于 2026-08-03 ·

杰出的!

首先,我要说的是,我是一个职业小便士。我根本没钱买假货。然而,我做了研究,发现我真的可以从 Kilgore MD 销售的洗发水和护发素中受益。有时在生活中你只是运气好。这东西太棒了。我的头发比几十年来更浓密、更闪亮、更光滑。我现在60岁了,已经从多年的病痛中恢复过来,头发很糟糕。只用了几次,从头皮到发尾都有明显的改善。我还决定订阅,这样我就可以获得小折扣。但生活总是会阻碍我,而我却忘记了它。然后我收到一封电子邮件,说我的订单正在处理和发货。我差点晕过去,因为我完全忘记了,而且它并不便宜。我立即发电子邮件要求他们如果可能的话停止发货。他们几乎立即回复并告诉我它已被停止并且付款已退回以及我何时应该在我的银行帐户中看到它。立即地!我说立即了吗?我印象深刻和震惊,以至于我确保我不仅想到了它们,而且进入了我的帐户,而不是取消订阅(我通常最终会这样做),我选择推迟我的下一次自动发货。所以,我对他们很满意,他们对我也很满意,这种互动让我感觉很好。这些天有点罕见。

KilgourMD 回复2026-08-05

Thank you so much for this wonderful review! We're so glad to hear your hair feels thicker, shinier, and smoother, with such marked improvement from scalp to end, especially given everything you have been through with your health. It also means a lot that our customer service team could step in quickly to halt your shipment and get your refund processed right away when your subscription order caught you off guard. That is exactly the kind of experience we want every customer to have. Thank you for taking the time to share this, and for choosing KilgourMD!

B
Bernadette · 写过 2 条评价 · 体验于 2026-01-12 ·

健康的头皮。健康的头发。

我一直在寻找一种产品来帮助我治疗脱发。 Kilgour 头皮油不仅能阻止头发脱落,还能让我的头皮感觉更健康。三个月后,我的脱发减少了,头皮也更健康了。六个月时,我的头发看起来和感觉都像以前一样。

V
Vanessa Hoang · 写过 1 条评价 · 体验于 2026-08-02 ·

美妙的客户体验

非常棒的客户体验。他们不仅反应迅速,而且反应非常迅速。我对这家公司印象非常深刻。

KilgourMD 回复2026-08-04

Thank you for sharing this! We're glad our team's promptness and responsiveness stood out to you — that's exactly the kind of experience we aim to provide. We appreciate you taking the time to leave this feedback and thank you for choosing KilgourMD!

K
Karen · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

我已经使用你们产品的第三个月了……

我使用了你们的产品第三个月,而且我现在正在使用你们的洗发水和护发素,我的头发感觉和看起来好多了,排水管里没有头发,刷子里的头发也很少

KilgourMD 回复2026-08-04

Thank you for sharing this update! It's great to hear that three months in, you're noticing less shedding, no hair in the drain and only minimal in your brush. Consistency really does make a difference over time, so we'd encourage sticking with the full routine to keep building on these results. Thanks again for taking the time to let us know how it's going!

D
Drea · 写过 1 条评价 · 体验于 2026-08-02 ·

Kilgour 血清套装不起作用

我已经尝试乔高预防和治疗血清8个月了。我在这束头发上花了一大笔钱,但根本没有看到任何头发再生。我认为公司利用那些如此渴望寻找生发产品的人们,只是为了把辛苦赚来的钱花在另一种不起作用的产品上,这真的很可悲。

KilgourMD 回复2026-08-03

Thank you for taking the time to share your experience. We're sorry to hear that our products didn't deliver the results you were hoping for. Hair restoration can vary significantly from person to person depending on the underlying cause of hair loss, and while many customers experience positive results, we understand that not everyone responds the same way. We truly appreciate that you gave KilgourMD a consistent try over eight months, and we're sorry we didn't meet your expectations. Thank you for your honest feedback, and we wish you the very best on your continued hair restoration journey.

M
Marie Calhoun · 写过 1 条评价 · 体验于 2026-08-03 ·

8周并看到结果

我已经使用洗发水/护发素/精华液八周了。 我可以看到脱落的差异。 虽然还有一些,但是少了。 我的发型师说他可以看到新的生长。我对进展感到非常满意,并期待未来有更多积极的成果。 当我通过电子邮件向他们提出问题时,我很快就会得到答复。到目前为止,我对我的治疗和服务感到非常满意。

KilgourMD 回复2026-08-04

Thank you for taking the time to share this update! We're glad to hear the shedding has slowed and that your hairstylist is already noticing new growth coming in — those are great early signs. Hair restoration is a gradual process, so sticking with consistent use through the 90-120 day mark should bring even more noticeable results. We're also glad our team has been able to answer your questions quickly. Thank you for choosing KilgourMD, and please keep us posted on how your journey progresses!

B
Betty jo Fields · 写过 26 条评价 · 已认证 · 体验于 2026-08-03 ·

支持且知识渊博

KilgourMD 回复2026-08-04

Thank you for the kind words! We're glad our team's knowledge and support have stood out to you. Helping customers feel informed and well taken care of is exactly what we aim for. We appreciate you taking the time to share this!

D
Debra Robinson · 写过 5 条评价 · 体验于 2026-07-31 ·

糟糕的产品

该产品在排水管中留下了更多头发。直到我收到第二个订单已发货的通知后,我才意识到这是一个订阅。我立即给他们发电子邮件取消,他们说即使未开封,洗发水和护发素的所有销售也是最终的。精华素有 90 天的“幸福”政策,但洗发水或护发素则不然。考虑到它的价格贵得离谱,就不要打扰了。

KilgourMD 回复2026-08-03

Thank you for sharing your feedback. We're sorry to hear our products didn't meet your expectations. Hair loss can have many underlying causes, and individual results can vary from person to person. Our 90-Day Money-Back Guarantee applies to eligible first-time hair serum purchases only. Our shampoo and conditioner are not covered by the 90-Day Money-Back Guarantee or a return policy, as outlined on our website prior to purchase. Subscription details, including recurring shipments, are also disclosed during checkout and in reminder emails sent before renewal orders are processed. We appreciate you taking the time to share your experience and thank you for giving KilgourMD a try.

S
Shannon D. · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

客户服务非常出色

我是新客户,我的产品交付存在问题。这个问题得到了客户服务的无缝处理,我很快又收到了另一个替换订单。品牌信任很重要,我很欣赏期待的服务

KilgourMD 回复2026-08-03

Thank you for your wonderful review! We're delighted to hear our Customer Service team was able to quickly resolve your delivery issue and get a replacement order on its way. We know how important trust is when choosing a brand, and we're grateful for the confidence you've placed in KilgourMD. Thank you for your kind words and for taking the time to share your experience—we truly appreciate your support!

M
Michele · 写过 3 条评价 · 已认证 · 体验于 2026-07-30 ·

致力于卓越

首先,你们的产品非常出色。对我来说,我的头发稀疏已经有30年了。 你们的客户服务非常出色,快速回复我的电子邮件显示了你们的奉献精神和热情。

KilgourMD 回复2026-08-03

Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with both our products and our Customer Service team. Knowing that you've seen exceptional results after 30 years of thinning hair is incredibly meaningful to us. We're also delighted that our team's prompt communication reflected the dedication and care we strive to provide every day. Thank you for trusting KilgourMD with your hair restoration journey—we truly appreciate your support!

K
Kathleen · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

很棒的客户服务!

KilgourMD 回复2026-08-03

Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with our Customer Service team. Providing exceptional support is one of our highest priorities, and your feedback means a great deal to us. Thank you for choosing KilgourMD—we truly appreciate your support!

W
Wendy Strong · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

该产品使我的白发变黄。

该产品价格昂贵,因此应该效果很好。但是白色血清使我的头发变黄/橙色是一个问题。我发了一封电子邮件询问,如果我戒掉白色血清,这会对我的 90 天保证产生什么影响。没有人回答这个问题。我刚刚又发了一封电子邮件。

KilgourMD 回复2026-08-03

Thank you for sharing your feedback. We're sorry to hear you've experienced discoloration while using the Prevention Serum. In some cases, the Vitamin C in the formula can contribute to a yellow or orange tint on white, gray, or blonde hair, although this is not a common experience. Applying the serum directly to the scalp rather than the hair can help minimize contact with the hair strands. We're also sorry to hear your question wasn't fully addressed, as we strive to provide clear and timely support. Our Customer Service team will be happy to follow up on your inquiry regarding the 90-Day Money-Back Guarantee and ensure all of your questions are answered. We appreciate you taking the time to share your experience.

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Name Redacted · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

响应速度非常快

货物到达时出现损坏,客户支持团队在 12 小时内回复了我的电子邮件查询,并在 24 小时内运送了一瓶新的血清。替换瓶今天到了!

KilgourMD 回复2026-08-03

Thank you for taking the time to share your experience! We're delighted to hear our Customer Service team was able to quickly respond to your email and get a replacement serum on its way after your shipment arrived damaged. While we're sorry your original order wasn't received in perfect condition, we're glad we could resolve the issue promptly. Providing responsive, reliable support is something we take great pride in. Thank you for choosing KilgourMD—we truly appreciate your trust and support!

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Galina Orlova · 写过 2 条评价 · 体验于 2026-07-28 ·

东西不起作用

东西不起作用,我已经补充了 3 次或更多,但结果为零。最重要的是,在发货前一周取消订阅仍然需要付费,而且客户服务就是个笑话。

KilgourMD 回复2026-07-29

Thank you for sharing your feedback. We're sorry to hear our products did not meet your expectations. Hair restoration results can vary depending on the underlying cause of hair loss, and we generally recommend consistent use for 90–120 days to properly evaluate results. Our records show that the cancellation request was submitted after the recurring order had already been processed and shipped. Canceling a subscription prevents future recurring orders and charges, but it does not affect orders processed before the cancellation date. We appreciate you giving KilgourMD a try.

J
Joy · 写过 1 条评价 · 体验于 2026-07-29 ·

1)五个月后......

1)五个月后,头发生长没有改善。 2) 该产品使您的头发变得粘/湿,看起来就像在里面涂了凝胶一样。 3) 该产品呈糖浆状,因此很难有效地滴到头皮上。 4) 滴管形状奇特,填充或排空不一致。唯一的优点是 A)闻起来很香,B)当我告诉他们停止向我发送产品时,他们照做了。

KilgourMD 回复2026-08-03

Thank you for taking the time to share your feedback. We're sorry to hear our products didn't meet your expectations. Hair restoration results can vary depending on the underlying cause of hair loss, and while many customers begin seeing improvements after 90–120 days, individual outcomes differ. We also appreciate your comments about the product texture and dropper design, as feedback like yours helps inform future product improvements. We're glad to hear our Customer Service team was able to promptly assist with your subscription request. Thank you for giving KilgourMD a try and for sharing your experience.

L
Loretta Groom · 写过 4 条评价 · 已认证 · 体验于 2026-03-11 ·

这不是 KilgourMD 的错

我对这款产品的反应很糟糕,这并不是 KilgourMD 的错。当我给他们发电子邮件解释我的不良反应经历后,该公司非常出色,并且在没有提出任何问题的情况下给了我 100% 退款。我知道 KilgourMD 对其他人有用,但很抱歉它对我不起作用。 感谢 KilgourMD 为我全额退款。

KilgourMD 回复2026-07-28

Thank you for taking the time to share this, and we're glad our team could take care of you quickly once we heard about the reaction you had — that's exactly the kind of support we want every customer to experience. We're sorry the product didn't end up being the right fit for your skin, and we appreciate you being so understanding about it. Wishing you the best in finding what does work for you, and thank you again for the kind words about our team.

J
Jenna Chavez · 写过 3 条评价 · 已认证 · 体验于 2026-07-26 ·

有效,但感觉我的头发看起来很油腻

我真的相信精华液有助于我的头发生长,但我觉得它让我的头发有点油腻,而且无论头发有多少,我都不再觉得我的头发看起来更好了。我还觉得我无法把它涂在头皮上,所以我想我会尝试一些全身/口服的东西。

KilgourMD 回复2026-07-27

Thank you for taking the time to share your experience. We're so glad to hear you believe the serum helped support your hair growth. We understand that some users may find topical products leave their hair feeling greasier, and we appreciate your honest feedback. Applying the serum directly to the scalp rather than the hair can help minimize that effect while ensuring the product reaches the targeted areas. We're grateful you gave KilgourMD a try and wish you the very best with your continued hair restoration journey.

j
jenifer Fleury · 写过 2 条评价 · 体验于 2026-07-25 ·

不予退款

我购买了该产品,花了很长时间才出现。 与此同时,我意识到脱落是其他人使用我的刷子造成的。 我从未打开过装运的盒子,但该公司表示他们有不退款政策,尽管产品不仅未开封且未使用,而且装运箱仍然完好无损。 因此,不要认为这些产品即使没有打开或使用也可以退款。 非常糟糕的客户服务和糟糕的公司政策。 乔高博士,你真可耻,因为你本质上是偷了别人的钱! 更新:正如您从该公司对我的评论的回复中看到的,他们不退款任何东西。 根据我的经验,90 天退款的提示只是一个谎言。

KilgourMD 回复2026-07-27

Thank you for sharing your feedback. We're sorry to hear you were disappointed with your experience. Our return policies are outlined on our website prior to purchase. Eligible hair serum purchases are covered by our 90-Day Money-Back Guarantee, while unopened shampoo and conditioner products may be returned in accordance with our separate return policy. Because we strive to apply these policies consistently and fairly for all customers, we aren't able to make exceptions outside of their terms. We appreciate you taking the time to share your experience.

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Nina · 写过 2 条评价 · 已认证 · 体验于 2026-07-25 ·

回复迅速而友善。

KilgourMD 回复2026-07-27

Thank you for your kind review! We're so glad to hear our team was able to respond quickly and treat you with kindness. Providing prompt, thoughtful customer service is something we strive for every day, and we truly appreciate you taking the time to share your experience. Thank you for choosing KilgourMD!

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Ms Robinson · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

优秀的沟通能力

良好的沟通。反应能力。专业精神。

KilgourMD 回复2026-07-27

Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our team. Providing excellent communication, prompt responsiveness, and professional service is at the heart of what we do. We truly appreciate your kind words and thank you for choosing KilgourMD!