及时回复
发送了一封电子邮件，询问如何寻找不含香料的精华液或洗发水/护发素产品，因为我的头皮患有脂溢性皮炎。 到目前为止，还没有选择购买不含香料的产品，但一名团队成员很快回复了我的电子邮件，并向我保证他们会倾听我们的担忧并考虑这些问题。 他们确实建议我们在一小块地方涂抹少量；如果产品有不良影响，他们可以轻松获得退款。 有一天，我可能会鼓起勇气去尝试一下！
KilgourMD 回复2026-05-25
Thank you for sharing your experience! We completely understand wanting fragrance-free options, especially for sensitive scalps and conditions like seborrheic dermatitis. We truly appreciate your feedback, and conversations like this help guide future product development. We’re glad our team was able to respond quickly and provide support, and we always encourage patch testing to ensure comfort and compatibility. If you ever decide to give our products a try, we’ll be here to help every step of the way!