Meats2U

Hmmm... we are definitely going to have one of the owners call you this Monday morning which is today. If you look alllllllllll the reviews on Trust Pilot and or YELP... you are going to find one CONSISTENT comment within our customers. ELITE CUSTOMER SERVICE. Ma'am... this is the FIRST we have herd of this issue. I'm the other owner Eric Huerta. All customer service emails come to ME. There is NO email from you to use regarding the issue you are stating here. Otherwise... our reputation proceeds us in regards to being extremely attentive to any issues there may be. There is something obviously wrong with who you are emailing. I have nothing from you in my personal, spam and or junk mail. My question to you is, why haven't' you called us? There is a phone number on the website. There is a phone number on the outside of the box that arrived. There is a phone number inside the box your order came in. We have an ONLINE TEXT chat on the website that I personally manage and if you don't get me live, you can even leave a message there. There is a phone number on our YELP page. My personal phone number is on the Trust Pilot website. There is a phone number on our Meats2U FB page. We can't fix what we don't know about and we do our best to give the customer every single avenue to contact us personally if there ever is an issue. Just sucks to hear about something that would be resolved by us immediately on something like this. I'll be completely transparent, not cool.

Man... we addressed the issue that our 3rd party carrier has caused. Out of our control. We have kept in contact with you and made sure we took care of you. We still get a one star? Sorry.

Man, not comment we would expect from a customer that has ordered 16 times in the last 13 months. Hey brother, if you have ordered from us that much, I'm sure you could have just called the number on the website and or the direct corporate phone number on the the 16 postcards you have received, inside the box of one of your orders. Currently we just had our shipping manager of 5 years leave and we are training the new guy. He made the packing slip on Monday when he pulled your order to ship, not knowing you would be notified the moment he made it and then found out we were short of some of the items on your order. He then notified the owner Corey Patendis and Corey made sure to make contact with you so that your know what's going on. You're really going to blast us on this and give us one star for communicating this to you? Real story? After 15 orders are you assuming we are doing something wrong? Communication is key my friend, we are easily reachable on the online text chat, online phone number, online email, and number on the postcard. I hope your order has already gotten to you but if you EVER want to talk to one of the owners personally... here is my phone number: 714-612-1970 and here is Corey's phone number: 559-999-6759. This way you can find out first hand the REAL STORY always.