Meats2U

Easy fix. Unfortunately you contacted us on Saturday night at 8:45pm. We have already attempted to contact you Monday morning but no reply. I'm sure you will get a hold of us, the same way you just did here with a one star review for everyone to see, for something that will get fixed. Thanks for the support!

HI... there was a miscommunication between the shop and the person that credited your account for the meat that was refunded that you wanted taken off the account. Unfortunately, our shipping department still sent you the meat we refunded. So that was free, it's just too bad you don't have the room for it. The owner Corey Patendis had a lengthy conversation with you regarding the date on the product and made sure he called you immediately, you seemed to be perfectly fine with the explanation. You were also informed on the product substitutes you were going to receive on order, so that you would receive your order sooner than later. Otherwise your order would have been held back until we were stocked with the items you did order. You seemed to be fine with it. We apologize for not having the greatest experience with Meats2U but in all reality we don't know many companies that are going to address the issues on order as quickly as we did, with resolution by both owners contacting you immediately. As you mentioned in your first sentence of your review here. You were kept in the loop the entire time, it's just unfortunately we still receive a bad review. Thank you for you support, it's greatly appreciated.

Yep. You posted this first, contacted us second and then we took care of you immediately, before we even saw this post. We have contact info all over our website. An online text chat that ALWAYS is tended to. A direct phone number on the box your order came in. We will always handle any issue, we just have to know about it first. We can't fix what we don't know about and we will make mistakes.