Merchloop

We're very sorry to hear about your experience. Receiving a broken mug is disappointing enough, and we're sorry the replacement didn't meet expectations either. That's certainly not the quality we strive to provide. We've reached out to you directly to help make this right and appreciate you giving us the opportunity to resolve the situation. Thank you for bringing this to our attention.

Thank you for the 5-star review! We’re so glad to hear you’re happy with the quality and look of your merchandise. We appreciate you taking the time to share your experience and thank you for choosing Merchloop!

Thank you for the 5-star review! We're thrilled to hear the ordering process was easy, production was quick, and the products met your expectations for quality. We appreciate you taking the time to share your experience and thank you for choosing Merchloop!

Thank you for the 5-star review! We’re so glad to hear you’re happy with the quality of your merchandise. We appreciate you taking the time to share your feedback and thank you for choosing Merchloop!

Thank you for the 5-star review! We're so glad to hear the ordering process was easy, your item arrived on time, and the quality met your expectations. We appreciate you taking the time to share your experience and thank you for choosing Merchloop!

Thank you for your feedback! We're glad to hear you liked the shirt and that the fit was good. Logo sizing can vary depending on the product and the artwork approval for each order, but we're always happy to make adjustments when possible. If there's ever a logo size you'd prefer, please reach out to us at [email protected] and we'd be happy to work with you on future orders. We appreciate you taking the time to share your experience!

We’re sorry to hear you haven’t received your order. After reviewing the shipment, we can see the tracking information was sent to the email address on the order, and USPS is showing the package as delivered on July 14. We understand that sometimes packages can be misdelivered or delayed after being marked as delivered. Please reach out to us at [email protected] with your order details so we can investigate this with USPS and work with you on the best resolution. We appreciate you bringing this to our attention and hope to get this resolved as quickly as possible.

Thank you for the 5-star review! We’re honored to have been part of your first company store experience and are thrilled to hear you’re pleased with your purchases. We appreciate you taking the time to share your feedback and hope you continue to enjoy your new merchandise!

Thank you for the 4-star review! We’re glad to hear you’re happy with the items. We appreciate you taking the time to share your feedback and hope we can earn that fifth star in the future!

Thank you for the 5-star review! We’re thrilled to hear you had a great customer service experience. We appreciate you taking the time to share your feedback and thank you for choosing Merchloop!

Thank you for the 5-star review! We’re delighted to hear you were happy with the quality of the products, the quick turnaround, and the communication throughout the process. We appreciate you taking the time to share your experience and thank you for choosing Merchloop!

Thank you for the 5-star review! We’re glad to hear you’re happy with the quality of both the logo and the item, and that it delivered great value. We appreciate you taking the time to share your experience!

Thank you for the 5-star review! We’re glad to hear you were happy with the quality of the product, the packaging, and the timely delivery. We appreciate you taking the time to share your experience!

Thank you for your feedback and for the kind words about Marlyn! We’re glad to hear she’s been great to work with. We also appreciate your feedback regarding client management and invoicing. Improving the backend experience for our clients is a major focus for us, and we're excited to share that new account management features are currently in development and expected to be released in the coming months. Thanks again for sharing your experience and helping us continue to improve.

Thank you so much for the incredible review and for trusting Merchloop with your employee swag store over the past year! We’re thrilled to hear the platform, product selection, and on-demand model have been such a strong fit for your team’s needs. It’s especially great to hear your coworkers are enjoying the experience and asking for even more merchandise — that’s always exciting feedback for us. We truly appreciate the partnership and look forward to continuing to support your team as your store grows!

We're sorry to hear about your experience. We take feedback regarding communication, transparency, and product quality seriously. At the moment, we're unable to identify your account or project based on the information provided in this review. We'd appreciate the opportunity to better understand what happened and review the concerns you've raised. Please reach out to us at [email protected] with your company name and project details so we can investigate further. We're always looking for ways to improve and would welcome the opportunity to discuss your experience directly.

We’re sorry to hear this experience did not meet your expectations. We understand how frustrating it can be when revisions and timelines don’t align with what you were hoping for. Throughout the process, we worked to accommodate the requested changes and provide updated revisions based on the feedback received. While we recognize we were ultimately not the right fit for your organization, we do appreciate the opportunity and the candid feedback. We’re continually working to improve our communication, design review process, and turnaround times, and we wish you and your team the best moving forward and finding a service like ours.

We’re sorry to hear about your experience with the mug. We understand the frustration, especially when you expected it to be dishwasher safe and the logo did not hold up as expected. We’d appreciate the opportunity to make this right. Please reach out to us at [email protected], and we’d be happy to provide a gift card toward a future order. Thank you for bringing this to our attention.

Thank you for your feedback, and we’re sorry to hear about the sizing issues with your order. We understand how frustrating it is to receive items that don’t fit, especially after placing a larger order. We’d really appreciate the opportunity to help make this right. Please reach out to us at [email protected] with your order details, and we’d be happy to review exchange options with you. Thank you for bringing this to our attention.

We’re sorry to hear the order did not arrive when expected. We understand how frustrating that can be, especially when paying for shipping. We appreciate you bringing this to our attention, and we’re actively working to improve turnaround and delivery times. Please reach out to [email protected] with your order details so we can review this further and see how we can help.