Brand StoryOriginationInterest is the best enlightenment teacher. Murison, the founder of Mercylion, was born in 1978 in an ordinary working family. He had access to a variety of electronic products since childhood due to his family running into an auto repair business. And his childhood toys were auto parts. This made Murison interested in in-car electronics. In 1996, Murison successfully entered the college to study electronic science and technology.MotivationLove is the driving force of lifelong strive. In 2000, Murison graduated from college and joined HBC Company, which is engaged in the research, development and production of automobile reversing radar, as an engineering assistant. In HBC, Murison acquired a great deal of knowledge about automotive electronics and had a wide understanding of this industry. Murison's love for automotive electronics keeps him fighting for it, and his achievements in HBC have not stopped him there. Murison wanted to create his own company and develop high-quality products that can bring a good experience to car owners. In 2006, with the support of his family, Murison left HBC and set up his own company. During the start-up period, Murison invited his college classmates and high school alumni to conduct research and innovation in the field of automotive electronics. On the basis of the original reversing radar products, Murison developed a new generation, radar with camera. It can be understood as a reversing radar system that can realize image and video functions. This has laid a solid foundation for Murison's future brand road.Brand roadIn 2011, Murison led his technical partners officially entered the field of dash cameras. In the same year, he developed the first real dash camera and began to accept customer OEM production services. With the company's business gradually on the right track, Murison launched the new dash camera brand Mercylion. With considerable experience, solid technology, and stable and honest operation, Mercylion entered the global vision in 2016.Quality winsQuality is crucial. Continuing to provide high-quality products and services to customers around the world is Mercylion's operating principle. The quality mentioned here covers all aspects of brand development, including product quality, delivery quality, service quality, sales quality, and operational quality. Adhering to the brand concept of "Exploring a Better Lifestyle", Mercylion is committed to sharing the best automobile electronics with the world.
Reviewers had a great experience with this company. Customers frequently praise the helpful customer service and the extremely fast shipping process that delivers items on time. Many people note that the setup process is smooth, the product fits perfectly, and the video quality is impressively clear and useful.
However, some customers also noted that installation could occasionally be challenging due to tight components and rigid plastic parts. Some people mentioned that certain mounts felt less durable during assembly and required extra care to fit properly into the vehicle. A few users experienced specific hurdles like complicated reassembly steps, overly long cables, or minor device connection issues.
Looks great! Fast delivery, the attention of them was AMAZING!!
Excellent shopping experience with Mercylion. The purchasing process was very easy, their customer service is attentive, and the shipping was incredibly fast and well tracked. I highly recommend buying from this store!
It’s working well. Nice panoramic view. The plastic didn’t come off and go back on real easy. Talk to Audi and see if they have a mirror that snaps off.
An overall great camera but lacking key elements. The product shipped very fast to the US and travelled through Amazon's shipping so it was here in just a couple days. The product was well packaged and the build quality and cameras used were high quality. However I found some key elements that make this camera inferior to the likes of Pelsee and Wolfbox. First, the settings are very simple, and the functions don't expand beyond a basic dash cam. For the price, the competition has Blind Spot Detection and ADAS. Despite STARVIS2 sensors the rear is noticeably lower quality than the front and does suffer from orbs and glare, though less than most. The mirror itself could stand to be more reflective as a standalone mirror to be safer. I live in a very cold climate and the mirror visibly glitches and struggles on boot up when in low temps, its only done this one other time while driving which required me to restart the unit.
Lastly, is support. The Mercylion customer support did answer quickly and offered a fraction of the cost of the mirror refund, but would not allow a full return. They are also borderline spamming me by sending 4 requests to review the product.
Would I recommend this Mercylion dash cam? Despite being a great camera, I would consider it overpriced when compared to the competition.
Mercylion 回复2026-03-13
Dear customer, we have received your feedback regarding the excessive review requests. We sincerely apologize for any inconvenience this has caused you. We will adjust our settings and reduce the frequency of our review emails. Thank you again for your support, and we hope you have a wonderful day.
I first tried to install a FitcamX on my 2026 Toyota Sienna, but the cam cover didn't fit at all. I finally realized that one of the locking clips wasn't in the same place as the Sienna one. I then returned it and ordered a Mercylion using their online picture to compare with my genuine cover. The locking clips were in the right place. I installed the dashcam, front and back, with no trouble. I use Luckycam App and am happy with everything.
Mercylion 回复2026-02-09
Dear customer,
We are glad that you are satisfied with our product. Thank you for your trust and support!
The Mercilion G137 was a pleasant surprise: the whole installation took around 10 minutes, with most of the time spent reinstalling the protective cover. The GPS module hides neatly in the same compartment, avoiding any cable routing. The setup is simple, and the video quality is impressively clear.
Mercylion 回复2026-02-09
Dear customer,
Thanks for your trust and support. Hope our product will continue to serve you well.
This is a great product, just one thing that I wish they had done. When the memory card gets full it starts beeping and drives you nuts. They should have done a first in first out so you don't have to pull the card and reformat the card.
Mercylion 回复2026-01-30
Dear customer,
Thank you for your valuable feedback. We will optimize our products in the future.
Thank you again for your support.
Fantastic communication from the time of order, until the unit was received. Followed up to make sure that I was going to receive exactly what I needed. Excellent customer service!
Mercylion 回复2026-01-30
Dear customer, thank you for your trust.
We wish you all the best!
I need you to refer technician here at Los Angeles USA to install for me and I am willing to pay for labor, because I been looking around and find nobody ca n do the job. If not then I am afraid I am going to request return and refund . Thank you
Mercylion 回复2025-12-22
Dear Customer,
We apologize for any difficulties you experienced with the product installation.
After receiving your feedback, we immediately sent you an installation video for the product via email.
Since we haven't received a reply from you, could you please let us know if you have completed the installation?
Please feel free to contact us if you need any assistance.
Thank you for your understanding and support.
Wishing you a Merry Christmas in advance!
I've ordered a G59-2 Dashcam 4K front / 2k rear from Mercylion for my VW Touran (2024)
After confirming with Mercylion with photos of my rain sensor the Dashcams arrived rather fast within a week to switzerland. Installing the dashcam with the provided youtube videos was possible for me. The videos were easy to understand.
After installing the front dashcam, my car mechanic wired the cable for the read dashcam to the trunk, but unfortunately the cable was a little bit to short.
After contacting Mercylion's customer service they first offered me a longer cable for the rear dashcam, but since I spent quite a lot money on the car mechanic's work to wire the cable through the car, I asked if its possible to do a 50 cm custom extension cable. They forwarded my request to their team to evaluate if its possible to make such a custom cable and after a few days they confirmed, that it's possible and they would send me the extension cable free of charge. I must say I was impressed of the good customer service.
The dashcam works exactly as I expected it to work and the video feed is great. So being happy with the dashcams and the customer service i'll give Mercylion a 5-star rating. Thanks!
Mercylion 回复2025-11-20
Dear customer, it is glad to help you.Thanks again for your trust.
Installation was super easy, and the fit in my Audi Q8 E-tron looks completely factory.
The app connection is fast and reliable, making video downloads effortless.
Their customer service is very helpful and responsive.
Absolutely worth every penny — hands down the best dash cam I’ve owned!
My mercylion dash cam works great
I installed it in my 2023 mazda cx5 and you can't even notice it very well hidden and from out side of car with
Factory tint windows can't even see the camera lens. Has good pictures
Highly recommend it
I got a dash cam for a Honda and it came with the perfect mold under the rear view mirror. About 8 months into it something went wrong with the camera and would keep rebooting. I reached out to Mercylion and they were so helpful and after troubleshooting, they realized that the camera was faulty and they sent me a new camera. They really helped me out with the issue.
So far, so good! Excellent customer service from the Mercylion team. They communicate well and have assisted me promptly with getting the right dashcam for my Audi, which is now on its way. I read all the excellent reviews on Trustpilot, except the 1 who clearly didn't read what EVERYONE else has said about Mercylion's products and service. The only 1 star review on the site...strange that! If Mercylion do what the review unfairly accuses them of, then I expect EVERYONE else who purchases from them would provide a 1 star review too, but no other.
I first considered purchasing a device from Mercylion in December 2024. I reached out with questions about the brand as it was new to me and I got a great response. I ended up making the purchase in Jan 2025 over CNY. I bought a full camera and display set for my motorbike.
It came as expected, exactly as shown on their site. I had to make a minor cabling adjustment to be able to install it on my bike and we were ready to go! The device worked well for a few weeks and then one component started malfunctioning and I reached out for support. I was met with a friendly approach and they offered to send a replacement straight away. The replacement component similarly lasted a few weeks and then malfunctioned. I reached out again and was met again with a friendly response and we agreed the device may have some defect. They took the device off their website so others couldn’t buy and send me a different model to try (again free). This one is working much better no issues!
Overall top notch company, minus 1 star for some hassle but I would recommend