2025 年 11 月，我寄了大约 220 美元……
2025 年 11 月，我从 Robinhood 向 Metal 应用程序发送了价值约 220 美元的 Hbar，但忘记发送备忘录。我可以开一张服务台票来帮助追回我的钱，但经过多封电子邮件和几个月的等待后，我的钱仍然没有被追回。 非常令人沮丧的情况请有人帮助。
Metal Pay 回复2026-06-07
We understand your concerns regarding the transaction experience and appreciate you bringing this to our attention. Transaction-related reviews may sometimes require additional verification or compliance checks in line with financial regulations and security procedures. Our team works to process and review cases as quickly as possible while ensuring the safety and integrity of the platform for all users.