Metal Pay allows you to buy, sell, deposit and withdraw your crypto assets instantly. Store your existing portfolio or start your first with Metal Pay. ⇄ Buy, sell and withdraw crypto ﹩ Debit & credit card purchases ➡ External wallet withdrawals ★ Secure storage ✓ Lowest Fees in the Industry Buy with Debit or Credit Card Quickly purchase and withdraw crypto assets to your external wallet, or store them safely in Metal Pay. ☻ The Best Customer Support in Crypto 24/7/365 Live Chat & Email Support You will receive a response to any issues you may have within minutes or even seconds by a real human support agent that will go above and beyond to ensure your satisfaction. Create an Account Buy Crypto Support
Written by the business, not verified by us.Metal Pay (metalpay.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Super easy. This is what people want, simple and secure with Metal Pay!
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
My account was froze and shut down after the purchase. No clue why. They asked me to verify myself (which I did) then fully closed it. Way to get my info and disband my account after. Very weird. Been a customer since 2019. Smh.
Thank you for sharing your concerns, and we appreciate your feedback. Please note that Metal Pay treats all account reviews, compliance matters, and verification requests with the utmost importance. Our Account Review team evaluates each case in accordance with applicable local and international regulatory requirements, as well as our internal compliance and security standards, which we are obligated to uphold. Although we are not always able to share the specific reasons behind our decisions, these procedures are in place to safeguard our users and maintain the security and integrity of the platform.
Trade confirmed much faster
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Ease of use the great opportunity of passive income
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Automatically refund my money after I purchase Ethereum or any other crypto. So I get charged the fee of course I lose my money there. Additionally, they refund me in USDC and then when I try to transfer that out they have in pending going on five hours and most likely won’t get this resolved for a while. Customer service is crap and all you get is automatic email back. It’s crap crap crap stay away. *Bunch of BS response. Going on 13 hours pending now. Oh, believe me my account will be closed as soon as you guys fulfill your obligation. This is not even a transaction. This is a refund that I’ve been forced to take the money back into my external wallet and it’s taking this long. There should be no transaction being reviewed. This is absolute rubbish 14 hours for a refund is ridiculous
Thank you for your patience. We sincerely apologize for the delay with your cryptocurrency withdrawal. While we understand that waiting can be frustrating, please note that, as outlined in our Terms and Conditions (https://www.metalpay.com/terms) and shown in the attached screenshot, we reserve the right to review transactions when necessary. These reviews may occasionally result in processing delays. Our team is actively working on your withdrawal, and we will complete the process as soon as possible. We also noticed that you left a negative review regarding our customer support. We respect your feedback; however, we would like to point out that our team responded to each of your inquiries promptly and has continued to provide updates throughout the review process. While we understand your dissatisfaction with the delay, the review itself is being conducted in accordance with our stated terms. If you feel that our services no longer meet your expectations, you are free to close your account at any time after any outstanding obligations have been completed. Of course, we hope to resolve this matter promptly and continue serving you. Thank you for your understanding and patience.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Metal Pay just makes it easy! Purchasing easy, moving crypto assets, easy! And the best thing is that there is a customer service team that can assist you if something goes wrong or there’s something you don’t understand.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Easy to make purchases and to use. Keep up the great work.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Easy interface and smooth transaction! Metal Pay!!!!!!!!
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Excellent work
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Metal pay is so simple to navigate I mess up my acct one time and the helps people was patient with me and we was able to fix my error
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Still very new to me, but Metallicus rocks! Glad I found ya & you guys still engage humans like you know what humans are like. I'm still learning the new Fintec manifesting, but I'm plugged into learning wherever/whenever possible. A TBI-survivor surviving on disability while navigating #TheGreatAwakening, I make mistakes, but I'm tuned into utility, acquiring skills to be my own trusted banker. Keep building it out guys, but please do everything possible to avert fraud & mitigate quantum threats to the little guys like me. I have MS-Clinical Research Mgmt & Nursing background if you guys need me to assist in bridging the BigPharma adoption, I volunteer to help in anyway possible, but fraud everywhere, so if interested gimme verifiable channels to speak directly with valid HR-personnel. Much❤️
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Used this wallet for several years. Great on-ramp, secure, flexible, with 24x7 support.
I’m extremely please with the services metal pay offers, everytime I need help they are there to quickly help and answer all my questions. I would like to see more coins get added to the WebAuth wallet also more coins added to metal pay but that’s all. Thank you for all do you for crypto. Louis
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Quick exchange times no hold ups no hiccups
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
101 reviews matching
