Metal Pay allows you to buy, sell, deposit and withdraw your crypto assets instantly. Store your existing portfolio or start your first with Metal Pay. ⇄ Buy, sell and withdraw crypto ﹩ Debit & credit card purchases ➡ External wallet withdrawals ★ Secure storage ✓ Lowest Fees in the Industry Buy with Debit or Credit Card Quickly purchase and withdraw crypto assets to your external wallet, or store them safely in Metal Pay. ☻ The Best Customer Support in Crypto 24/7/365 Live Chat & Email Support You will receive a response to any issues you may have within minutes or even seconds by a real human support agent that will go above and beyond to ensure your satisfaction. Create an Account Buy Crypto Support
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Is Metal Pay legit?
Metal Pay (metalpay.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What drew me to Metal Pay was the 0% fee peer-to-peer transfers. Tried it out and it delivered. The interface is sleek - dark mode, easy navigation. No clutter. Buying crypto is simple, bank linking is quick. I've been using it for daily transactions and it's been reliable. The PoPP rewards actually add up, which is a cool touch. Customer service was responsive when I had a question about limits. Not the biggest platform out there but for quick, fee-free transfers, it's hard to beat. Definitely recommend giving it a shot.
Reply from Metal Pay2026-07-14
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
I love the fact that the platform is super easy and very convenient to use. and safe to keep your crypto and make it very easy for everyone with no crypto experience thanks hopefully we will be able to off ramp in the near future straight to the bank 🙏
Reply from Metal Pay2026-07-12
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
I bought usdc and it’s being delayed in transferring it to my wallet on web auth and it should be since metal and web auth work together . Congestion yea right! And security issues !!!!!
Reply from Metal Pay2026-07-09
We understand your concerns regarding the transaction experience and appreciate you bringing this to our attention. Transaction-related reviews may sometimes require additional verification or compliance checks in line with financial regulations and security procedures.
Our team works to process and review cases as quickly as possible while ensuring the safety and integrity of the platform for all users.
I need help with an issue.Metal Pay Customer Service was right on top of it!! Thanks
Reply from Metal Pay2026-07-09
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
It was a simple transition once you learn the how to's of the app. I know this process will become more user-friendly in the future. Until then, people need to watch the tutorials on all these platforms.
Reply from Metal Pay2026-07-09
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
fun and easy to transact. just enough confusion to make it challenging
Reply from Metal Pay2026-07-08
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
These reviews are a waste of my time and energy.
If I didn't like your service, then I would not be using it.
Reply from Metal Pay2026-07-08
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Took awhile for my payment to process and ended up losing more Loan tokens. Need to be able to sell it back to the debit card we bought the tokens from and add USDT to the MetalPay app and add staking within the app. I hate going outside the app to stake tokens due to Security Reasons and hacking
Reply from Metal Pay2026-07-08
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
We understand your concerns regarding the transaction experience and appreciate you bringing this to our attention. Transaction-related reviews may sometimes require additional verification or compliance checks in line with financial regulations and security procedures.
Our team works to process and review cases as quickly as possible while ensuring the safety and integrity of the platform for all users.
Small investment is a big part of my financial future.
I don’t have much to invest but the Metal blockchain is one of the only projects that I have been interested in pursuing.
Reply from Metal Pay2026-07-06
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
I gave a bad review a couple months ago, after having trouble with linking my banks and credit cards. Then I finally got a credit card added, but it was charging either 3 or 4% transaction fees.
Now I figured out that if you just send $USDC to fund your Metal Pay account with, you can then purchase crypto there for only a 0.5% fee, which to me makes a huge difference, as I don’t like 3-4% fees at all. Because I’m used to Coinbase (where I’m a member with free swaps/purchases) and also use Uphold where they charge just $0.99 per transaction.
Anyway I like Metal Pay much better now after finding out about the $USDC buying option to save on fees. Would’ve gave a 5 star review, but no one from Metal support told me I could do this before, while I was going back n forth with them about my banks & cards not being accepted when starting out. I’d mentioned about the high fees to support, and they just said Metal Pay offers competitive trading fees. No mentioning that I could simply send $USDC to my account, and then buy for only 0.5% fees, but whatever 🤷♂️
Reply from Metal Pay2026-07-06
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
The asset withdrawal experience was professional, quick and simple
Reply from Metal Pay2026-07-06
Thank you for taking the time to share your experience with Metal Pay. We’re thrilled to hear you had a positive experience with our platform. Your feedback means a lot to us and motivates us to continue improving our services. We appreciate your trust in Metal Pay and look forward to serving you again.
