Quality at a fraction of the cost. That is what we are about. At Miley Home Story, we source products that are durable that pass the international standards of quality. We care about how our products serve you. Because to us, our customers matter the most.
Dreadful company, using enhanced photography on web, fabric described as velvet but is actually cheap nylon.Quality is terrible and nothing like described. Printing is only on one side, ink has run, and everything looks cheap. Items are poorly made with the cheapes zips
None of the cushions have fire regulation tags, which is illegal in the UK.
Asked to return—was only offered 20% off. When I insisted on a full refund, I was told to pay for return shipping to the USA, despite the products being faulty and not as described. Customer service ignored repeated emails and refused to help.
The website claimed a “closing down” sale, but it’s still running—clearly a tactic to pressure buyers. UK address is just a registered office; all support is based in China.
Products photos and description of fabric are misleading, return policy is unfair, and the company uses deceptive tactics. You’ve been warned.
I was delighted with the decorative pillow cover. It was a gift for a good friend, and she loves it. Communication with Mileyhome was excellent. Their products are wonderful. I also love their tracking methods. You know exactly where your order is.
Thanks for the excellent support.
Vivian
Order took 3 weeks to arrive. Quality is terrible and nothing like described. Printing is only on one side, ink has run, and everything looks cheap. Items are made from polyester. Two cushions arrived with broken zips.
None of the cushions have fire regulation tags, which is illegal in the UK.
Asked to return—was only offered 20% off. When I insisted on a full refund, I was told to pay for return shipping to the USA, despite the products being faulty and not as described. Customer service ignored repeated emails and refused to help.
The website claimed a “closing down” sale, but it’s still running—clearly a tactic to pressure buyers. UK address is just a registered office; all support is based in China.
Now pursuing a chargeback with my credit card company. Do not buy from Miley Home. Products are misleading, return policy is unfair, and the company uses deceptive tactics. You’ve been warned.
Beautiful cushion covers l received from here.
Highly recommended company to purchase from l would 💯 recommend anyone thinking of buying do it as you won't be disappointed.
***** from me .
Hi Altagracia,
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly.
Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution.
We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience.
Best regards,
I bought the marine cushion covers and very dissapointed! The cushion is white on the back and the pictures on the front are not anywhere near as good as they look in the pictures.
Mileyhome 回复2024-09-24
Hi Mandy,
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly.
Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution.
We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience.
Best regards,
I was looking for something appropriate and a bit different for a sun terrace in Spain. When I saw these cushion covers I had to buy them. The whole set. The designs and colours are unique and beautiful and they are much admired. I never regretted my impulse purchase. thank you so much.
Mileyhome 回复2024-09-16
Thank you so much for your awesome review, Chris! :)
I ordered the Nautical cushions and they are just like the photos you see on the Site. Soft, beautiful colours and my daughter loved her Mermaid cushion , one of her Birthday Presents. Thank you.
Mileyhome 回复2024-08-21
Thank you so much for your awesome review, Brenda! :)
I'm a little caution about buying products from FB, but I decided to give these a try. They are so beautiful, and quality. I just placed my THIRD order because I love mine so much, I'm now buying them as gifts for family. The colors are brilliant and so well made. I recommend them to anyone needing really special pillow covers. I received them in less than 3 weeks after ordering.
Mileyhome 回复2024-08-15
Thank you so much for your awesome review, Sondra! :)
Despite some scepticism about ordering from a FB ad, the cushions looked so lovely I just couldn't resist and ordered 7, 5 nautical and 2 with cats. Well, they totally exceeded my expectations in every way. The fabric is so soft, not just some flimsy cotton. The colors are incredibly vibrant. These covers are gorgeous and I have no hesitation recommending them.
Mileyhome 回复2024-08-04
Thank you so much for your awesome review, Bettina! :)
My marine cushion covers arrived today.
Very disappointed as the design/pattern is only on the one side. Any cushion covers I have purchased previously have had pattern on both sides. I don't recommend these
Mileyhome 回复2024-07-11
Hi Barbara,
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly.
Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution.
We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience.
Best regards,
I recently purchased the sea collection cushion covers, they look fantastic and the quality is excellent , I’ve had non stop comments from friends and family and just how good they look. So pleased with them thank you they have brought life into my lounge.
Mileyhome 回复2024-07-04
Thank you so much for your awesome review, Karen! :)
Found them on facebook, Pillow cases with fish, crabs turtles, jellyfish. The Pillows have a blue background that goes great with the Dark blue couches and the light to medium grey on the walls. Thank you
I’ve recently purchased 3 wonderfully crafted cushions with beautiful colors and patterns on one is of a cat and one is a dog also a marine themed cushion with turtles on it they are all fantastic delivered within the 2 week to uk too I’m can’t recommend them enough fantastic company
Mileyhome 回复2024-06-11
Thank you so much for your awesome review, Jeremy! :)
Really pleased with Anna Jones excellent customer resolution skills. She promptly sorted my issue out and kept giving me continued updates and reassurance emails. Very thoughtful..
Really thankful for this amazing super star who is working for your company. She's truly a gem. I am just so grateful..
Thanks again so much for all your help..
Mileyhome 回复2024-03-25
Thank you so much for your awesome review, Moreen! :)
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