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Mindbody

100 条评价

4.6100 条评价
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关于 Mindbody

数据更新
网站
mindbodyonline.com
分类
电子与科技
所在地
United States · San Luis Obispo
状态
待认证
近 12 个月
100 条评价
差评回复率
88%(7/8 条)
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Mindbody靠谱吗?

Mindbody(mindbodyonline.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。89% 的评价为 4 星及以上,8% 为 1 星;商家回复了 88% 的差评。数据最后更新于 2026-08-10。

用户怎么说

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

对新客户培训感到满意

纳亚拉给了我很大的帮助!我和她一起进行的新客户培训对于我成功加入 Mindbody 至关重要。对于经常工作的人来说,与某人进行 1:1 的时间一起完成这些步骤比试图在紧张的日程中安排一堆视频和教程更有帮助。

Mindbody 回复2026-08-03

We're so glad to hear that your training sessions were essential to your successful onboarding! We appreciate your positive feedback and are happy that the one-on-one time with our Customer Success Manager was so helpful.

V
Verna · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

客户服务很棒并且有回复…

客户服务很棒并回答了我所有的问题。一步一步引导我完成一切。

Mindbody 回复2026-08-03

We're so glad to hear that our Customer Success Manager was able to answer all your questions and guide you through everything step by step. Thank you for your positive feedback!

A
Ali Syed · 写过 1 条评价 · 体验于 2026-08-01 ·

与里卡多一起工作真是太棒了……

在 Mindbody 入职培训期间,里卡多的合作非常棒。他知识渊博、耐心,并清楚地引导我们完成设置的每一步——从配置我们的预订流程到回答我们的支付系统问题。他让本来可能令人困惑的过程变得简单且易于管理,每当我们遇到问题时,他总是很快做出回应。很明显,他真正关心的是让客户为成功做好准备,而不仅仅是勾选复选框。强烈推荐 Ricardo 给任何开始使用 Mindbody 的人——他让整个体验变得顺利且无压力。

Mindbody 回复2026-08-03

We are so thrilled to hear about your fantastic onboarding experience! It's wonderful to know that our team member was knowledgeable, patient, and made the setup process feel simple and manageable. We truly appreciate your kind words about their responsiveness and dedication to client success.

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delyana karaivanova · 写过 1 条评价 · 体验于 2026-07-31 ·

对于小型企业来说最糟糕的平台...

对于没有 IT 和会计部门的中小型企业来说,这是最糟糕的平台。运行起来太耗时且复杂。最糟糕的是,他们使用可疑的策略来留住客户,尽管我提前一个月通知他们取消订单,但他们在技术上又向我收取了几个月的费用,并且尽管有我书面确认我的取消请求,但他们没有取消我的合同。只要他们试图留住我作为客户,他们的销售代理查尔斯就会提供各种选择和折扣,但当他意识到我不会留下来时,他坚持要再向我收取一个月的全额付款,尽管这完全是他们的沟通失误。我不会向像我这样的其他企业推荐这家公司,并建议谨慎对待他们的合同和处理取消的流程。他们不断发送电子邮件询问我的问题是否已解决并且案件将结案。我没有回应,因为这听起来像是一条通用消息。事实上,他们说我应该回复电子邮件,因为我没有回复,他们取消了我的取消请求。 ***在我已经与他们确认两次后我决定取消***

Mindbody 回复2026-08-04

We’re sorry that the cancellation process and the communication surrounding your request caused so much frustration. We understand how concerning it would be to believe you had clearly confirmed your decision to cancel, only to receive further messages and an additional charge. We’re glad that a member of our team has since contacted you and completed your cancellation request. We have also shared your feedback internally, particularly regarding the clarity of our cancellation communications and follow-up process. Thank you for taking the time to explain your experience.

F
FORA Pilates · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

莎拉太棒了

莎拉太棒了!非常有帮助,如果我解决不了问题也不会放弃我!谢谢你!!!

Mindbody 回复2026-07-31

We're so glad to hear about your positive experience! We appreciate you sharing your kind words.

T
Tommi DeYoung · 写过 2 条评价 · 体验于 2026-07-30 ·

到目前为止我的经验很棒

到目前为止我的经历非常棒!我很犹豫是否要切换平台,但埃文非常乐于助人。由于系统导航方式的彻底性和清晰度,我感到更加轻松并准备好完全投入 MindBody!谢谢 Evan 和 Mindbody 的每个人:)

Mindbody 回复2026-08-03

We're so glad to hear that you found our Customer Success Manager helpful and that your experience has been great so far! It's wonderful to know that our thoroughness and clarity made you feel more at ease.

W
West · 写过 3 条评价 · 体验于 2026-07-02 ·

比安卡花时间解释事情……

比安卡花时间解释事情,因为这是我第一次做类似的事情。她知识渊博,乐于助人

Mindbody 回复2026-07-31

We are so pleased to hear that our Customer Success Manager took the time to explain everything and made your first experience a positive one. We appreciate your kind words!

S
Sculpt Pilates Studio · 写过 1 条评价 · 体验于 2026-07-31 ·

罗达是一位出色的老师!

罗达是一位出色的老师!她为我完美地安排了自己的节奏,当我的事情变得有点忙碌时,她非常耐心,并确保她涵盖了最关键的项目,以帮助我快速跟踪我的网站上线。 我非常感谢她,并向任何有幸与她合作入职的人强烈推荐她的经历!

Mindbody 回复2026-08-03

We're so happy to hear that our team member provided such an excellent and patient onboarding experience! We appreciate your kind words and positive feedback regarding the critical assistance provided.

M
Mehrak Saheb · 写过 1 条评价 · 体验于 2026-07-29 ·

普里西拉·格蕾丝 (Priscilla Grace) 是一位超级明星……

Priscilla Grace 是支持我们的设置和持续支持的超级明星。无法要求更多。她太棒了!放开吧!

Mindbody 回复2026-07-31

We are so happy to hear about your wonderful experience with our support! We truly appreciate your kind words.

D
Debra · 写过 1 条评价 · 体验于 2026-07-30 ·

琼很棒

琼太棒了!她对我的所有问题都非常有帮助和耐心。谢谢你!

Mindbody 回复2026-07-31

We're so glad to hear our team member provided such helpful and patient assistance. We appreciate your kind words!

D
Daniela Castro · 写过 1 条评价 · 体验于 2026-07-30 ·

Mindbody 让生活变得如此轻松

我真的很喜欢 Caroline 如何轻松地帮助我浏览门户和配置我的应用程序的详细信息。

Mindbody 回复2026-07-31

We're delighted to hear about your positive experience and that our team member was able to easily guide you through the portal and app configuration details. We appreciate your kind words!

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The Chicago Buzz · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

娜塔莉亚太棒了,

娜塔莉亚太棒了, 她帮助我更好地了解品牌网络,引导我完成整个过程,并主动提出再次帮助我。 感谢娜塔莉亚的耐心等待!

Mindbody 回复2026-07-31

We're so happy to hear that our Customer Success Manager was amazing and helped you understand the web process better! It's great that they were patient and offered further assistance.

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ellen nalaboff · 写过 1 条评价 · 体验于 2026-07-19 ·

比安卡热情好客,而且…

比安卡热情好客,非常有耐心。她能够用非常简单的术语进行解释,这有助于我更好地理解信息。我曾与其他技术人员合作过,她是迄今为止最好的。

Mindbody 回复2026-07-31

We're so glad our Customer Success Manager was warm, welcoming, and patient! It's wonderful that the information was explained simply, helping you understand it better. We appreciate your positive feedback!

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Santosha Wellness · 写过 1 条评价 · 体验于 2026-07-30 ·

梅林是一个救星

梅林是一个救星。知识渊博,非常愉快。 谢谢

Mindbody 回复2026-07-31

We are so pleased to hear that our team provided such a positive and helpful experience for you. We truly appreciate your kind words.

A
Anne · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

非常有帮助

非常乐于助人、有组织性且友好。 我的所有问题都得到了完整的回答,以便我可以在需要时返回并进行审查。 我真的很喜欢一系列将任务分解为小块的多重培训,这样我就不会感到不知所措或困惑,而是可以专注于分散在多个培训课程中的少数任务,并更好/更深入地学习每件事。 我的培训专家非常乐于助人且清晰。 我觉得原本令人困惑和难以承受的事情变得平易近人、可操作。 总而言之,这次体验非常理想。

Mindbody 回复2026-07-31

We are so pleased to hear that your experience was ideal! It's wonderful that our training approach, with its bite-sized pieces and clear explanations, made complex tasks feel approachable and actionable. We're glad we could answer all your questions thoroughly.

J
Josh Conroy · 写过 2 条评价 · 体验于 2026-07-28 ·

谭超级巨星

我所在的团队一直与 Mindbody TAM Nicole 合作开展对齐项目。妮可在应对不断变化的环境方面拥有出色的知识和能力,在需要时为我们提供最大的支持,并找到对我们业务影响最小的道路(即使这对她来说更加复杂)。我对妮可的努力赞不绝口!

Mindbody 回复2026-07-31

We are so pleased to hear about your positive experience. It's wonderful to know that our team member provided exceptional support and navigated challenges with such expertise, ensuring a smooth process for your business.

M
Melissa, Infinite Health Co · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

非常详尽且易于理解

Alexander Wahome 非常透彻且易于理解,非常出色,并且知道我们的业务需要什么。

Mindbody 回复2026-07-31

We're so glad to hear that our service was thorough and easy to understand. It's wonderful to know that our team understood your business needs well. Thank you for your positive feedback!

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irene sambucety · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

吉列尔莫的支持令人惊叹

吉列尔莫的支持非常出色。他总是非常乐于助人、友善且专业。每当我有疑问或遇到问题时,他总是在那里帮助我快速找到解决方案。我衷心感谢他的所有支持并强烈推荐他!

Mindbody 回复2026-07-31

We're so happy to hear about your excellent experience with our team member. We appreciate your kind words about their helpfulness, kindness, and professionalism. We're glad they could quickly find solutions for you!

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Taylor · 写过 2 条评价 · 体验于 2026-07-29 ·

比安卡太棒了!

Mindbody 回复2026-07-31

Thanks for your feedback! We're so happy to hear about your great experience with our Customer Success Manager. Thank you!

S
Salient Performance · 写过 1 条评价 · 体验于 2026-07-29 ·

快速简单的入职培训

信仰对入职非常有帮助并且非常彻底。我让她意识到我们的入职、启动和运行的时间很短,她努力确保我在不到两周的时间内做好准备!她向我询问了业务情况,并很快上传了所有培训师/服务信息,这节省了我很多时间和精力。

Mindbody 回复2026-07-31

We're so happy to hear that our team member provided such excellent support and guidance during your onboarding process. It's wonderful to know that their hard work helped you get up and running quickly, saving you time and effort.