MiraMate strives to bring excellently designed products for helping people to live in peace, harmony and vitality as they restore and renew their lives.
I want to thank Anna Gu (support team) for her helpful and caring attitude. I found trouble with the mini single coil I bought, Anna followed me up timely. I felt stress relief through her professional guidance and thoughtful attendance. I am happy to have good experience with Miramate effective products and wonderful staff Anna Gu.
They handle each order professional and careful. The products (I bought a Miramate Magic Pro) are top quality. The effectiveness of this PEMF-generator is sensational for energy renewal on cellular level. I'm glad I bought it!
My chat with Ann Gu has always been Very productive. Each time I have received quick responses. She is succinct and very knowledgeable and if she needs clarification she has always followed up very timely. I want to commend Spooky2 for the Great Staff. I have had Great experiences when chatting with your staff in regards to all of the equipment I own. That goes for all software or hardware questions. Thank you for Great Staff IMO. Larry Parker
This company offers wonderful products at great prices with exceptional customer service and prompt delivery!
What's better than that?
I am quite pleased and will continue to buy more of their amazing and helpful products.
I recently had the pleasure of experiencing excellent customer service provided by Laura Tao, and I couldn't be more impressed. What truly set Laura apart was her deep product knowledge. She answered all my questions with patience and expertise, ensuring I had a clear understanding of the options available. Her attention to detail and willingness to go the extra mile to assist me left a lasting impression.
Laura Tao's exceptional customer service undoubtedly made my experience enjoyable and stress-free. Thank you, Laura, for your outstanding service!
I have the miramate big magic I’ve used it for a few months and haven’t noticed a thing. I’ve tried to sell it cause it’s just not working for me and it’s impossible to sell. People expect me to take 75% off the purchase price. This thing is a very expensive useless piece of garbage. I’ve tried other pemf and there is a sizeable different in them. Don’t waste ur money on this products. A lot of other ppl say the same but u get banned from the fb groups for saying anything controversial about these products. Don’t fall for there highly rated bs. It’s basically a very expensive door mat.
I purchased the Miramate a while ago and was very impressed with it. It was coming up to a year and I noticed that I was unable to charge it.
I contacted the team at Miramate and they were very helpful in trying to resolve the problem. When we were unable to that automatically recommended sending a replacement.
I was impressed with the promptness and great customer service I was given.
Thank you to Anna and the team
I wanted to purchase some LED items from what i thought was Miramate and got in a muddle with logging in, so was on the Miramate chat line with both Anna and Kelly and I didn't realise that MiramateLight was a different company and I was on a Miramate chat line telling Kelly that I couldn't log in and of course I should have been on the MiramateLight chat line, so I gave them so many problems and by the time Kelly took over, I was so muddled, she was so patient and helpful, they never make you feel stupid, always so kind, they and their products are outstanding.
Firstly I wish to thank the company, Spooky2 for sending a second replacement item in place of the one that was handled so carelessly by the Fed EX delivery driver and subsequently stolen from my mail box. Spooky2 was not responsible for the loss what so ever, so this replacement mailing was generous of them. Secondly I would like to thank particularly Kally Yeo from the Spooky2 Support Team for her continued help and assistance in following up all the details of the delivery mess up from beginning right up to the end with a successful remailing of my original order. She was quick to return replies to all my emails and was a pleasure to be working with from my first email until we got an answer from the delivery company and then sorting out the replacement order to arrive to me in just a few days. Job well done Kally with your always reassuring and friendly manner. A great result from a troublesome delivery mess up not, of Spooky2's making, my best wishes to Kally and her team. .
I want to let the people who buy and are about to buy the wonderful miramate products are in good hands. Especially customer service (by the person of Anna) who helped me out when my big magic did not work the way it should be. By asking the right questions and asking for short videos how I installed the device. They found out that the main device wasn't working properly. Within a week I received a new one. And now everything works fine. I am happy to have this wonderful machine and mat and use it every day. My friends experience excellent results. I want to thank Anna for her professional and kind help.
The customer support is responsive and Zoey is very helpful. I solved my problem in few communications back and forth. She is very pleasant to work with. My Big Magic is up and running now!